Category Archives: Culture

Is This a Major Sign Your Company Culture is Broke?

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Or, is this just the reality of workplaces today, in the world we live in with the #MeToo and #TimesUp movements?

That’s the question I was asking myself this week when the Wall Street Journal reported that a group of female employees at Nike circulated their own survey about workplace behaviors. Here are some details from the Quartz at Work article:

According to The Wall Street Journal, the developments were precipitated by an employee-led survey circulated among women at the company. It reportedly asked respondents about inappropriate behavior by men at the company and gender inequities more generally.

Sources told the paper that Parker eventually learned of the survey, which led to a recently completed six-month formal review of company culture. Then, last week, employees learned that Nike brand president Trevor Edwards, widely considered Parker’s likely successor, would step down in August, while one of his top lieutenants, vice president Jayme Martin, was terminated immediately. According to the Journal, the two men “protected male subordinates who engaged in behavior that was demeaning to female colleagues.”

So, before I give you my opinion, I have to tell you I’m a complete Nike fanboy! My first pair of Nike’s happened around the 6th grade when I was in high school the first Air Jordan’s were released. I saved my money all summer to get my first pair (by the way, I came home from college to find my Dad mowing the lawn in these same shoes, believing since I left them in my closet I no longer wanted them!). I’m not a complete sneakerhead, but I’m a wannabe sneakerhead for sure. I love Nike, as much as anyone can love a brand.

I believe Nike’s culture is fine. It’s probably better than most places to work in the world by a great deal. I feel this way from people I know who work there and feedback I hear in HR circles. Nike is not Uber, by a million miles.

I think this shows that every workplace, no matter how good, still has some things we need to clean up. Should female employees at Nike have to circulate their own survey to deal with poor workplace behaviors? No. But, understand that Nike, over most companies, hires emboldened, powerful women. That means this isn’t surprising. The surprising part would be that these women didn’t take action.

I’m not sitting in Nike, so I don’t know if the response that happened was right, or enough. On the outside looking in, it seems like the senior leadership team handled this appropriately.

In the past, I can only imagine how this would have been handled, but my guess is it wouldn’t have been with a senior leader leaving the company, it probably would have been a lot of coaching these female employees around the appropriate way to lodge a complaint, followed by many of these females eventually leaving or being pushed out.

That was the old HR/leadership playbook. That playbook no longer works.

I would love to hear your opinion on this real HR issue and how it was handled by a very visible brand? Hit me in the comments!

 

Career Confessions of GenZ w/@CamSackett: Maybe You Should Take Our Smartphones Away!

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March Madness is fully upon us. This season unites us all over a love for college basketball or in my case, a love for winning money by googling an article about who the “Cinderella” teams are and somehow winning your neighborhood pool (it’s only happened once). Whether your team is out (sorry Dad) or still fighting (Go Blue!), the close matches between teams can be super distracting to everyone. I know that I was watching a game in class the other day, and I don’t even like basketball that much!

It’s been found that March Madness may potentially cost employers $4 billion in productivity. It’s almost impossible to stay focused when there’s a #16 seed beating a #1 seed! (shoutout to the person running the UMBC twitter). One negative marker of Gen-Z is our ability to be easily distracted or our inability to pay attention to one thing for long periods of time. An average college student’s attention span is somewhere between 10-15 minutes, while most classes are over an hour. Although this isn’t an argument about our screwed up education system, it does open up a conversation about how to best approach the use of things such as cell phones and social media which can be very distracting.

I’ve had a cell phone since I was 10 when a family friend forgot to pick me up at swim practice. Some younger members of Gen-Z have gotten them even younger than me. We have grown up with these distractions around us at all times, and it can be difficult to manage.

I am a big fan of teachers that try to embrace the qualities of Gen-Z rather than fight it. More and more, I see teachers and professors trying to implement activities using cell phones or allowing laptops in class. Although I commend these teachers for trying to work with us, it isn’t working. Every single time I bring my laptop to class, I end up online shopping and missing some important information. The same can be said when cell phones or social media is involved.

Although it seems I’m advocating for an eradication of all cell phones and social media use during work hours, I’m not. Frankly, I don’t really know the rules of cell phones at most offices, but I know that my Dad is pretty quick to respond to my texts during the day. What I am saying is that a healthy encouragement of no cell phone use is a good idea.

I think that something like a station where you could drop off and charge your phone for a period of time could be really beneficial to boosting productivity. When I have to get work done, I’ll go put my phone across my apartment from me and turn it off completely to avoid distractions. Whoever says they are good at multi-tasking is LYING. Whenever my phone lights up, I want to check it and I know you do too.

I don’t have a solid answer for you on this one. It’s a tricky topic that isn’t black and white, but it is important to acknowledge. It is important to remind your Gen-Z employees that they are adults and cell phones aren’t banned like they are in a lot of schools. Also, it is important to remind them that this is a place of work and they are getting paid to do a job, not to sit on their phones and send Snapchats about how bored they are (that’s all that we are doing on Snapchat. I promise!). Let me know what you think in the comments!

 

This post was written by Cameron Sackett (not Tim) – you can probably tell because it lacks grammatical errors!

HR and TA Pros – have a question you would like to ask directly to a GenZ? Ask us in the comments and I’ll respond in an upcoming blog post right here on the project. Have some feedback for me? Again, please share in the comments and/or connect with me on LinkedIn.

 

How to be an Adult! An Employer’s Edition

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Don’t buy into the hype! “Oh, just do what you love!” That’s not being an adult, that’s being a moron! Just do what makes you happy! No, that’s what a child does.

“Tim, we just want to hire some ‘adults’!” I hear this statement from a lot of CEOs I talk with currently!

That means most of the people they are hiring, aren’t considered adults by these leaders. Oh, they fit the demographic of being an adult from an age perspective, but they still act like children!

I tell people when I interview them and they ask about our culture I say, “We hire adults”.

That means we hire people into positions where they are responsible for something. Because we hire adults, they take responsibility for what they are responsible for. If I have to tell them to do their jobs, they’re not adults, they’re children. We don’t employee children.

I think about 70% of the positions that are open in the world could have the same title –

“Wanted: Adults”.

Those who read that and got it, could instantly be hired and they would be above average employees for you! Those who read it and didn’t understand, are part of the wonder of natural selection.

How do you be an Adult?

– You do the stuff you say you’re going to do. Not just the stuff you like, but all the stuff.

– You follow the rules that are important to follow for society to run well. Do I drive the speed limit every single time? No. Do I come to work when my employer says I need to be there? Yes.

– You assume positive intent on most things. For the most part, people will want to help you, just as you want to help others. Sometimes you run into an asshole.

– You understand that the world is more than just you and your desires.

– You speak up for what is right when you can. It’s easy to say you can always speak up for what is right, but then you wouldn’t be thinking like an adult.

– You try and help those who can’t help themselves. Who can’t, not who won’t.

My parents and grandparents would call this common sense, but I don’t think ‘being an adult’ is common sense anymore. Common sense, to be common, has to be done by most. Being an adult doesn’t seem to be very common lately!

So, you want to hire some adults? I think this starts with us recognizing that being an adult is now a skill in 2018. A very valuable skill. Need to fill a position, maybe we start by first finding adults, then determining do we need these adults to have certain skills, or can we teach adults those skills!

The key to great hiring in today’s world is not about attracting the right skills, it’s about attracting adults who aren’t just willing to work, but understand the value of work and individuals who value being an adult.

I don’t see this as a negative. I see it as an opportunity for organizations who understand this concept. We hire adults first, skills second. Organizations that do this, will be the organizations that win.

The Motley Fool has a great section in their employee handbook that talks about being an adult:

“We are careful to hire amazing people. Our goal is to unleash you to perform at your peak and stay out of your way. We don’t have lots of rules and policies here by design. You are an amazing adult and we trust you to carve your own path, set your own priorities, and ask for help when you need it.”

You are an amazing ‘adult’ and we trust you…

If only it was so simple!

3 Ways Employers Should Be Encouraging March Madness!

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For those that know me, I’m a huge basketball fan.  Pro, college, AAU, high school, hell, if you really dig into my past you would probably find me hanging out at some playground breaking down the defense effort of a pickup game between grade school kids.  So, when March Madness time comes around each year I’m like many of your employees.  I’m trying to find the best ways to work and watch basketball, or at the very least stay up on my brackets and see who is getting upset!

With all the hype over the past few years about lost productivity, do to March Madness, in the workplace.  I felt it was my duty to provide HR Pros with some helpful tips and tricks to get your staff to highly productive during this time of year.

Here are my ideas:

1. Put up TVs throughout the office.  Let’s face it, you really only have one or two hoops junkies in the office, and those folks usually spend vacation time to ensure they don’t miss a minute.  Everyone else just wants to see scores and highlights.  They’re a casual fan.  They’re willing to work a perfectly normal day, and will probably be just a productive, if not more, with the TVs steaming all the games in the background.  Plus, if you get a close game or big upset, you’ll get some team excitement in the air.  This also stops most of your staff trying to stream the games on their desktops for the entire afternoon.

2. Call off work those afternoons.  Let’s face it, March Madness is pretty close to a national holiday as we will ever get.  Doesn’t matter if you’re female or male, young or old, what religion you are, we all love the drama and excitement of March Madness.  Just close the office.  Make a deal with your staff to reach certain goals and if they’re met, take them to the local watering hole yourself and have some fun with it.  Employees like to rally around a fun idea.  You don’t have to make everything fun, all the time, but once in a while, it helps to lift productivity.

3. Shut off all access.  Yep, you read that correctly. Have IT shut down all access to anything related to March Madness.  Threaten to fire any employee caught checking scores on their smartphone, or calling a friend to see how it’s going.  Fear!  Fear is a great short-term lifter of productivity.  Whether we like to admit it, or not, it’s true.  If you went out right now into your office and told the entire staff at the end of the day you’re firing the least productive person, you would see productivity shoot through the roof!  You would also see about half your staff, the half you want to keep, put in their notice over the next 4-6 weeks.

The reality is, most people will do business as usual.  While the CNN’s of the world love to point to the millions of dollars American corporations lose during March Madness, it’s no different than so many things that can consume our thoughts in any given day.

I do think HR and leadership, each year, lose out on a great way to have fun and raise engagement during March Madness.  It’s something most of your staff has some interest in, and depending on your city and the schools your employees went to, it can get heightened pretty significantly.

For the record, I’m not picking Michigan State.  I want to with all my might, but I’m nervous that my bracket mojo would work the opposite, so I’ll pick someone else, and feel awesome when Sparty wins and I lose my bracket!

 

The Email Every Employee Wishes They Sent After Leaving!

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Please raise your hand if you have ever drafted an email that you desperately wanted to fire off to your entire organization, or leadership, only to delete it, so to not ruin your career? I know most of you have because sometimes, in HR, we get to deal with those poor souls who didn’t have the willpower to push ‘Delete’ and instead pushed ‘Send’.

In the HR business, we call those employees ‘Former Employees’!  I’ve coined a name for those emails I like to call them ‘The Lotto Email’!  It’s the email you would feel comfortable sending the moment you return from picking up that overly sized Powerball check you just won.  You now have I-Don’t-Give-A-Sh*t money and you’re completely unfiltered.

I don’t hold out hope I will ever win the lottery but I imagine the email might look something like this:

Dear Fellow Employees,

I’m Rich Beeatch! (click here for context)

That being said I’d like to say a few things before not packing up any of this crap in my office and leaving forever.  To make this easier for you to cut and paste and send around later, I’ll bullet point this out into chunks – USA Today style – because I know most of you are slow and lose attention quickly:

– Mr. CEO – I know you think it’s probably adorable how you make comments about every woman in the office’s ass behind closed doors, but it’s not, it’s creepy. Just like you.

– Mr. CFO – You’re an accountant, calm the f@#K down, you’re not that important. Just tell us how much money we have and go back to being boring.

– Mrs. HR – Nobody likes you. This is just confirmation. BTW, everyone lies on your engagement surveys because all the managers use them as weapons, so it’s easier to lie and make you feel like what you do actually matters. It doesn’t.

– Mrs. COO – The CEO constantly talks about your ass. Hope that makes your meetings going forward more comfortable.

– Mary – I’ve always wanted to tell you that you are drop dead gorgeous, but your low self-esteem keeps you married to a complete asshole! I’m better than that. I won’t be that asshole. Here’s our chance, walk out of here with me Jerry Maguire style and let’s do this. Otherwise, I’m probably 5 drinks and 2 hours away from making some really bad decisions at a strip club.

– Ted – You’re a douche bag, everyone hates you.

There’s a bunch of other stuff I could to say – but really the only thing I really want to say is: I’m Rich Beeatch!

See you in the parking lot, Mary.

Former Employee

Obviously, this wouldn’t be ‘my’ letter because I’m the President of my company!  My letter would be a lot of thanking everyone for everything and I’ll see you around if you’re ever in the South of France on a large yacht. Plus a bunch of positive stuff and how valuable each and every employee was to me personally.

Follow by – “I’m Rich Beeatch!”

How Many Beers Does it Take to Get Your Employees to Peak Performance?

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Did you see that winter Olympic athletes were using beer as a recovery drink!?

The science says that non-alcoholic beer, used as a recovery drink for sports, is better than normal sports drinks like Gatorade. From the NPR article:

Appalachian State University’s David Nieman has studied phenols’ health effects. On the whole, phenol-rich diets tend to lower inflammation and reduce the risk of sickness, he says. “[Polyphenols] have a very unique molecular structure that can actually regulate the genes that control inflammation,” in addition to general antiviral properties, says Nieman.

In 2011, Nieman and the University of Munich’s Johannes Scherr investigated the effects of beer, which contains around 50 phenols, on athletes — whose intense physical activity can compromise their immune activity. When marathon runners were instructed to drink 1.5 liters of nonalcoholic beer a day, their risk of upper respiratory infection was reduced. The activity of white blood cells, a good indicator of inflammation, was lowered 20 percent.

All over the world, we were trying to figure out why the Germans were kicking our butts in all these events and the secret was they drink a bunch of this new ‘sports’ beer!

If non-alcoholic beer helped athletes recover more quickly from grueling workouts, then it could allow them to train harder. Scherr credits the nonalcoholic beer’s salubrious effects to its high concentration of polyphenols, immune-boosting chemicals from the plants with which its brewed.

“After that, we really had the proof: It’s really healthy and not only a marketing gag,” said Holger Eichele, the chief executive of the German Brewers Association. From 2011 to 2016, German consumption of nonalcoholic beer grew 43 percent even as overall beer consumption declined, according to Euromonitor International. New brewing techniques helped to diversify and improve the flavor, and now there are more than 400 non-alcoholic beers on the market in Germany. Germans drink more nonalcoholic beer than any nation, except Iran.

So, making beer available to our employees became super popular as a ‘benefit’ to offer up over the past decade, as employers looked to attract millennials and show how ‘super cool’ they are to work for. Work hard, play hard!

What we didn’t know, was that we had it just a tiny bit wrong! We should be giving beer to our employees, but it should be non-alcoholic beer, not the normal stuff!

The one aspect of both articles I thought had particular interest to employers was the social aspect of drinking beer. All over the world, people drink beer in mostly social settings. We tend to see drinking beer as a social activity.

So, having a beer at work isn’t necessarily a bad idea, if it was non-alcoholic and it increased our employees to interact more with each other. Plus, if it actually helps your employees recover faster from those grueling all-night coding sessions, heck, we better give it a try!

Career Confessions from GenZ: Are you Pre-boarding Interns?

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College orientation was one of the most uncomfortable and awkward experiences of my life. I would say that most other current college students would attest to this. I think it’s very unreasonable to expect a group of 18-year-olds to meet for the first time and become friends in a short time span while learning everything you’re supposed to know about the school you are attending.

Thankfully I am through the college orientation process, but I have a lifetime of job orientations ahead of me. Apparently, this process in the workforce is called “onboarding” (thanks, Dad!), but to newbies like me, we invented a new term to describe this orientation called “pre-boarding”.

This new style of onboarding is a more in-depth look into general ideas about the workforce in addition to normal onboarding events. This is for people that have never worked real-life jobs before (yup, that’s me). I like this idea of pre-boarding because I am a very curious person that has a million questions and likes them all to be answered! So, here are some specific topics that I want companies to focus on while pre-boarding newbies like me:

  1. Dress Code: For someone that has always put a heavy emphasis on what I wear, this is very important to me and other young people. The words “business casual” mean absolutely nothing to me. I need concrete examples of what to wear and this means VISUALS.  I want someone to show me pictures or even show me real-life examples of what I should be wearing every day to work. Please and thank you.
  2. Logistics: I’m calling this section logistics because it encompasses a whole array of logistical things. I need to know where to park, where to sit, when I eat, where I eat, where’s the bathroom, when I’m supposed to arrive, when I’m supposed to leave, among many other things. And I would like a concrete answer to all of these. Coming from a school environment, like most newbies are, we are always told when to do things and how to do them. Therefore, it is important to realize this and adhere to how your new employees have been given information for most of their lives.
  3. Job-related content: This part of the pre-boarding process should be different for every job because it has to do with the specific duties and tasks that new employees will be performing. This can include things like meeting your fellow team members, learning how to use certain software or programs, and other instructional demonstrations as needed (you guys already know how to do this part). Will I have a laptop, desktop, no computer, no desk? Should I bring my own laptop? What about my phone, you know I’m not going anywhere without that!? 

I’m sure I’m forgetting a million other things that are important, but these are just things that I specifically worry about. For this pre-boarding process, it is extremely important to leave all questions unanswered. Gen-Z (and young people across history) DON’T ask questions, so it is important to make sure you think of everything beforehand. This process will help alleviate pressure from your new employee and will warrant an easy and successful transition into their new position.

Here’s to hoping that my future bosses will be reading this post to make it easier for me!

 

HR and TA Pros – have a question you would like to ask directly to a GenZ? Ask us in the comments and I’ll have Cameron respond in an upcoming blog post right here on the project. Have some feedback for Cameron? Again, please share in the comments and/or connect with him on LinkedIn.

 

Career Confessions of GenZ: Are Dream Jobs a Lie?

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Career Confessions from GenZ is a weekly series authored by Cameron Sackett, a Sophomore at the Univesity of Michigan majoring in Communications and Advertising. Make sure you connect with him on LinkedIn:

In 2014 I (Tim, not Cameron) wrote a post titled, “Dream Jobs are a Lie!”  It’s one of my most read posts of all time. One reason is the title is SEO gold, turns out a lot of people are using the search term “dream jobs”.

When I wrote the post I was basically speaking to the Millennial generation. What I wanted to find out is whether or not GenZ felt like they were also feeling the pressure of finding their “dream job”. So, I went right to my GenZ Expert, Cameron Sackett!

Since we are in Miami on vacation – we decided to go all GenZ and do this post via video –

Let us know what you think in the comments! Do you think the concept of a Dream Job is a lie? Should people be chasing ‘their’ dream job?

 

HR and TA Pros – have a question you would like to ask directly to a GenZ? Ask us in the comments and I’ll have Cameron respond in an upcoming blog post right here on the project. Have some feedback for Cameron? Again, please share in the comments and/or connect with him on LinkedIn.

The Cancer of Speaking Up!

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There was a post recently on TLNT by Tim Kuppler titled Society is Holding Organizations and Leaders Accountable for Their Culture. Go read it, it’s really good. I agree with so much of what Tim wrote in the piece.

There is one concept though that I’m beginning to question. Kuppler wants to believe that we have a problem in our society and that problem is people are afraid to speak up to their leadership.

About a decade ago I would have 100% agreed with him. In fact, I probably spent more time in training sessions working with leaders on how to get employees to open up, then any other single thing in my HR career a decade ago!

In 2018, we do not have a problem with employees speaking up. In fact, it’s a full-blown Cancer! Yes, I want employees to speak up when they have something of value to add to the conversation, or if they or another employee are being wronged. No, I don’t want to hear your idiot opinions that have nothing to do with anything we have going on to make us better!

I get it. Everyone should have a voice! We are in a time when people have the right to speak up.

Just because you have the right, doesn’t mean you should open your dumb mouth! You have employees in non-leadership positions who should open their mouth and add to the conversation. And, you have employees who make you dumber when they open their mouth.

Your company isn’t a democracy. Turns out businesses don’t run well as democracies. When everyone has a say, we tend to get very cautious and very vanilla, and no innovation happens, as we try to take into account every single opinion. The business gets pulled to the middle. “Middle” is not a good position for businesses.

The challenge we have as leaders and HR pros is not giving everyone a voice. It’s finding the best and brightest in our organizations, regardless of race, gender, etc., and making sure ‘those’ people have a voice.

The fastest way to failure is to listen to everyone and take into account every opinion. That isn’t helpful. Having the foresight to understand there are really great voices beyond your leadership team could be your greatest insight of all, but understand it’s not everyone.

In a representative government, you want all voices to come through. In business, you want the voices to come through that can actually make a positive difference. Unfortunately, that isn’t everyone who works for you.

In business and leadership right now we have a cancer that is growing out of control and that cancer is a belief that every voice matters. That’s wrong. Every voice does not matter, at every time. Do you think Steve Jobs listened to every person at Apple? No, he barely listened to anyone! What about Elon Musk? Again, no. What about Marissa Mayer? Heck, no!

Great business and great innovation don’t happen by listening to everyone. They happen by listening to the right ones. That might not be popular right now in society, but that doesn’t mean it’s not right!

When Should You Let Employees Lead Themselves?

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I like to compare sports coaches to business leaders. I know it’s different, but in so many ways there are great comparisons when it comes to execution, performance, and team dynamics.

Coaches are known from time to time to get out the way and let players take over. Player only meetings, player-coaches, etc.

What coaches find is that their teams will sometimes stop listening (sound familiar leaders!?), or they’ve have heard them say the same thing so often, it no longer has the impact it once did. So, have the players be the coach! What you usually find is the players say basically the same thing as the coach, but in a slightly different way and the team responds!

Steve Kerr, the coach of the NBA Golden State Warriors did this last week with a couple of players who had the night off due to injury, rest, etc. He basically let them coach the timeout huddles. Now, he did this with three players he knew could handle it and three players that have high respect for their teammates (see the video below):

There is no doubt each of those players could become a coach when their playing days are over, just like Kerr did if they wanted.

My question is, would this work in a real work setting?

Do you think that your employees, left to ‘coaching’ themselves would respond in a positive way?

Maybe, but most likely not unless you prepared them for this. I’m guessing Kerr has had some time in practice with these three players talking strategy and full confidence that his vision, was also their vision. Because of these “pre-session”, he felt comfortable that the wheels weren’t going to come off.

The other factor here is you need a team that completely trusts one another. The team reacted positively because each of them knew that the player, now playing the role of coach, wanted the same thing they wanted, to win. To make them look good. To use their strengths to accomplish the outcome.

I’m guessing if you walked into your department tomorrow and brought everyone into the conference room and threw Jill a whiteboard marker and said: “Okay, I’m going to have Jill tell us the sales strategy for the 2nd quarter!” Everyone would look sideways and Jill would probably want to have a private conversation!

But, if you had many conversations with Jill and you felt she was prepared and ready, then maybe it could be a positive for her and for the team, believing you had confidence they could make it happen!  I like leaders who try things, given they try things based on skill and preparation.

What do you think? Should Kerr have put players in charge over other players? How would this play in your work environment?