Category Archives: Life Lessons

The 5 Skills I Honed From Other Jobs That Have Served Me Well in my HR Career

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Believe it or not, I didn’t go to college thinking, “Oh boy! I can’t wait to work in HR!” And there’s a pretty decent chance you didn’t either.

Eventually, if you’re like me, you got some official HR education under your belt. But a lot of the skills you use every day are skills you probably didn’t learn for the first time in an HR class. You learned them before all that—at home, or at some earlier job, right?

Here’s how it went for me:

My undergrad degree was in elementary education. Back then, my goal in life was to teach your kids how to finger paint and blow up stuff in science class. At the time it seemed like the best gig on the planet. Kids are easy to make laugh and I got my summers off. That all seemed pretty awesome. Plus, being a dude in elementary education, meant it was usually me and like 30 female teachers in the school. I wasn’t the best looking guy, so I liked those odds!

After doing a little teaching, I moved into sales and recruiting for a while. I’m a mile wide and inch deep, as they say, so I was able to carry on a conversation about just about anything. So, those two careers worked really well, because it’s pretty much just getting people to trust you and then talk them into something where they’ll never trust you again!

Then, to my good fortune, I sort of fell into HR. When I was in recruiting, one of my clients was an HR leader for General Motors. He took a liking to me and I thought he had the best job on the planet, so he encouraged me to get my master’s in HR and he would help me get a real HR gig.

When I got my first job in HR, what I found was that all of the skills I learned being a teacher, a sales pro, and a recruiter were all skills I that really helped me in HR. Here’s five in particular that have come in handy.

Being Confident: Turns out elementary age school kids can smell fear like a pack of wild dogs! When you step into a classroom and you lack confidence these little monsters will attack! So I had to learn very quickly as a teacher that even if I didn’t really need to know anything about what I was trying to teach, everything would be okay as long as I controlled the room with confidence.

Similarly, in HR, people will question you constantly, unless you can portray similar confidence in your abilities. And compared to a pack of eight-year-olds, they’re pretty tame by comparison!

A Good Attitude:  When I got into HR people kept telling me, “Hey, you’re not like every other HR person I know!” What they were saying was, you’re always positive, most HR pros come across negative. (Which I don’t think is fair.) My first job out of college was as an agency recruiter. You better have a great attitude in that job, or you’ll fail for sure!

Being Proactive: A lot of HR folks see their jobs as being firefighters. In other words, they wait for problems, and then try to solve them. When I got into HR, I decided I didn’t want to think that way. I wanted to be proactive. Nothing was ever good enough, we needed to make it better. Everything was broken because I just broke it, so we could make it better. I found as a recruiter early in my career the engineering hiring managers I worked with had thoughts like this and responded well when I came at them with ideas in the same mindset.

Being Humble: How can you be confident and humble? It’s hard, but you can do it. As a teacher, you have to do what you say, or your kids will never let you forget. Their memory is a like an elephant’s! The best sales pros are also very humble in a way you feel connected with them, that makes them relatable. The best HR pros are reliably humble. You can count on them and admire their willingness to put the organization’s needs in front of their own.

Being Persuasive: As a teacher, I had to ‘sell’ ideas to kids thousands of times per week. As a recruiter, I had to sell jobs to candidates all day, every day. And having the ability to sell ideas and projects sets great HR pros apart from average HR pros.

Why were these skills important for me to learn? They all help get the tools and technology I needed to be a great HR Pro!  These skills help make me build a story around how we are going to get better and eventually become world-class. I want those that I support and those who support me to truly believe the only choice we have to get better is to take Tim’s advice and go get that technology solution!

(P.S. If you want more ideas on how to convince your boss to give you the budget for cool new stuff, download this eBook I wrote.) —

Anyway, that’s how it went for me. How about you? What skills did you never learn in HR-school have been the most important to you? Please share in the comments below.

(Oh, and if you’d like to read more interesting posts on how to bring more of the soft skills you learned outside HR to your job, check out this awesome blog post right now:

6 Tips on Creating a More Empathetic Leave of Absence Process,  by my friend, the excellent Dawn Burke, VP of People for Daxko!

What Are You Doing With Your 30,000 Days?

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I had something happen to me recently that was really just one more reminder that life can change in an instant.  It seems like life has a way of trying to shake us awake and bring your focus back to what’s really important when we start to focus on things that really aren’t that important.

Here’s the deal.  If we are lucky we each have about 30,000 days to live.  (I’ll wait, go ahead and do the math…) Welcome back. 30,000 days seems like a lot of days.  The thing is that 30,000 number is really the best case scenario.  Many will not make it to 30,000, and those that do, I can’t tell you those 30,000+ days will be your best days.

So, what are you doing with your 30,000 days?

I won’t say I’ve wasted 16,000 already because I’ve done some pretty remarkable things.  I’ve got a great wife. Three great kids. That awesome puppy in my arms.  A solid career.  It’s taken all of those 16,000 days to get to this point.

Here’s what I’ve learned to this point in my 30,000 days:

– I’ve stopped valuing how valuable each day is.  I mean, I value all that I have and my life, but it gets lost on the daily basis of life.  I get the big picture, small picture overtakes it constantly.

– I don’t enjoy the things I enjoy, enough.  I have enjoyment, but if I only have 30,000 days, I should be enjoying those things more.

– I don’t spend enough time with those I love.  In the end, I won’t cry over not being able to work another minute.  I will cry over not having another second with those I love.

My guess is many of us will have the three things above in common.  Many of us are in this race of life.  Until we realize we are just racing to the end. At which point, you’ll go, oh wait a freaking minute, I don’t want to win this race!  Go ahead, I’ll catch up later!

This doesn’t mean I want to sell off all my worldly possession and walk the earth like Caine from Kung Fu (look it up Millenials).  I don’t.  I like my stuff!  It helps me enjoy my life.  I like my work.  I like to play more than work (my guess is that’s 99.9% of the world!).  This isn’t about balance.  30,000 days doesn’t care about your stupid balance.  It’s a clock, and it’s ticking.

In my 30,000 days, I want to leave the world a better place than when I arrived.  To each of us, that means something different.  One person might want to care for sick kids. One might want to change our environment. One might want to help homeless. I’ve decided I want to leave the world 3 young men who will create a legacy of their own.  Three men who will take my vision one step further and help to leave the world a little better as well.  If I spend my 30,000 days being the best Dad possible, I think I’ll feel content that I spend my 30,000 days pretty well.

What are you going to do with what’s left of your 30,000 days?

The Single Greatest Metric in the History of Talent Acquisition!

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“0.00” or “Zero”

I’ll let you decide how you want to display it, both ways work.

Oh, what is this measuring? Check this out:

The number of candidates, in the past twenty years that I’ve hired, that were willing to accept a job without first having a phone call with someone at the organization I worked for. 

That number is:    0   

I’m guessing your number is fairly close to my number! If fact, this is a universal metric between all types of talent acquisition professionals (Corporate, Agency, RPO). Across all industries and all levels of hiring, hourly, salary, temporary, 1099, seasonal, etc.

Let me ask you a couple of questions:

1. Would you be willing to accept a job without first speaking with someone about this job?

2. Would you be willing to accept a job interview without first speaking to someone about the position, details, etc.?

My guess is almost 100% will say “No” for number one, but some would actually say “Yes” to number 2. Okay, I’ll buy some of you would go to an interview before ever speaking to anyone live about a job. I don’t think it’s many, but I’ll give you some people just want a job and a text or email communication is good enough for them. I’ll also assume the quality of those people will be questionable.

The fact is there is an extremely high correlation between speaking to a candidate ‘live’ on the phone or in person, and their willingness to continue through your process of hiring. Like a .99 correlation!

Another fact, then, would be that the recruiters in your environment (corporate, agency, RPO) who actually make the most phone calls will have the most candidates willing to engage your organization in your hiring process.

Final fact, in every recruiting environment I’ve worked (corporate and agency) the recruiters who connected with the most candidates over the phone, filled the most positions. Every. Single. Environment.

It’s not Rocket Science people! It’s actually Psychology.

If you don’t pick up the phone, you don’t find candidates willing to follow through with your hiring process.

Don’t over think this. Put yourself in the shoes of your candidates. Would you be willing to accept a job without first speaking to someone at the company offering you a job?

0.00!

 

Be Careful What You Incentivize! You Actually Might Get It!

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I’m fascinated in how we compensate and incentivize employees. Not the actual process, but the decision-making process behind the what and how we do it. In my experience, how this usually goes is a two-level process:

First Level: Someone has a hunch, or it’s being done this way somewhere else.

Second Level: Someone in compensation searches for data to justify the hunch or data that agrees with what you want to do.

Real scientific, huh!?

Let me give you a real-world example that most of us are familiar with. We have a prison problem in America. We can all agree on this, correct? Prison populations are exploding and continuing to grow at an alarming rate.

Popular ‘theory’ says the reason behind this are based on a few situations. First, the war on drugs has caused the increase in more inmates in prison. Seems fair, we definitely hate those drugs. Second, for-profit private prisons have turned prisons into a business and this keeps prisoners in longer than they need to be. Third, minimum sentences and three-strike policies have people in prison for life for minor crimes and drug offenses.

What if you were to find out none of this is actually true? That in fact, the real reason we have exploded our prison population over the past two decades is because of one simple incentive program. This is probably going to piss you off!  From The New Yorker:

“So what makes for the madness of American incarceration? If it isn’t crazy drug laws or outrageous sentences or profit-seeking prison keepers, what is it? Pfaff has a simple explanation: it’s prosecutors. They are political creatures, who get political rewards for locking people up and almost unlimited power to do it…between 1990 and 2007, while the crime rate began to fall, the number of line prosecutors went up by fifty percent, and the number of prisoners rose with it. That fact may explain the central paradox of mass incarceration: fewer crimes, more criminals; less wrongdoing to imprison people for, more people imprisoned….

Meanwhile, all the rewards for the prosecutor, at any level, are for making more prisoners. Since most prosecutors are elected, they might seem responsive to democratic discipline. In truth, they are so easily reëlected that a common path for a successful prosecutor is toward higher office. And the one thing that can cripple a prosecutor’s political ascent is a reputation, even if based on only a single case, for being too lenient. In short, our system has huge incentives for brutality, and no incentives at all for mercy.”

Go read the full piece in The New Yorker, it’s loaded with statistics to back up these real reasons for prison growth, and it’s an exceptional example of you actually get what you incentivize!

Many times we come up with incentive plans based on a short-term situation we want to change, but then years later those short-term incentive plans are still in place, and driving behaviors we never wanted or intended.

The other stat I loved from the article that we never hear in mainstream media or from our politicians is after the age of 40, most crime just stops. Basically, crime is young person’s game for the most part. If we were to release all prisoners at age 40, we would basically see no increase in the crime rate, but this will never happen. Why?

Because it only takes one. It takes one person getting out and committing another horrific crime and we all go, “See! It doesn’t work!” And, if it was someone I know, or god forbid my family, I’m probably right there with you. So, we lock up 7 Million Americans!

Be careful what behaviors you’re incentivizing, my friends, you actually just might get them!

Body Language Matters in Recruiting Great Talent

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So, possibly the greatest basketball coach of all time is University of Connecticut’s Women’s Basketball coach, Geno Auriemma.  He currently has a 109 game winning streak in NCAA Division I basketball. Many of his current players have never lost a collegiate game!

You have no idea how unreal that streak is. It’s not like he can just recruit every top player, every year. He might get three or four of the best high school players, but other schools are also getting great talent.

Geno has something that only a tiny few great coaches have. Watch this short video to see it in action:

Couple things about this:

1. He says when he watches game film he watches what the kids on the bench are doing. If you’re at that level of detail, you’re going to be successful! I can guarantee you Nick Saban does the same thing. Tom Izzo does the same thing. Bill Belichick does the same thing.

2. If you’re interviewing for a job, the moment you pull into the parking lot, you better believe your actions are being evaluated, and almost 100% of those actions are body language!

If you hire an Eeyore, you’re going to get an Eeyore. Don’t think somehow they’ll change from the interview. If someone can’t have good body language in an interview, they’ll never have it coming to work and grinding each day.

Most of the jobs we hire for are basically skill-irrelevant. What we truly need is someone who comes to work each day with enthusiasm, is open to learning, has the ability to learn quickly, and plays well with others. I can teach you the rest. I can’t teach you to have great body language. That’s on you!

Every Moment Matters! #UltiConnect @UltimateHCM

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So, I’m out at the Ultimate Software Conference this week and they had one of the most unique keynotes, Will Smith! Yeah, that Will Smith! Fresh Prince, I Am Legend, Hancock, Men In Black, Bad Boy himself!

At HR Conferences you don’t normally get big time Hollywood. You usually get a dude who’s really good looking, who wrote a book, telling motivational stories. The HR ladies tend to like those types. Well, they really liked Will! I really liked Will!

For starters, Will Smith is an entertainer. He immediately grabbed the audience and didn’t let go. He knows how to control and audience, tell great stories, be funny, and hit on big themes that make you think and leave you feeling motivated. That’s what a great keynote can do.

My favorite story he told was about his father dying. His father was told he had three months to live and he ended up living about six months. Will said after they got to three months every single moment felt like it really could be the last moment.

Because of this, hellos became special, goodbyes tended to linger longer, embraces were more special. It went on like that for another three months, and it made Will realize that all moments with those that you love and care about, should be moments like this because we don’t know if that will be the last moment.

On the last day of his dad’s life, Will was in LA and his dad was back in Philly. Will’s dad called him on Facetime and told him he thought this was it, that this was going to be his last day. Since he was going through this, it wasn’t a shock, but he stayed on the phone with him for a while.

Will said they went about fifteen minutes without saying anything to each other, just staring at each other, just spending this time together in the only way they could at that moment. Will’s sister was with her father in Philly and eventually broke the silence and said, “Well, dad, do you have anything you want to say to Will?”

His response was awesome and it brought down the house in classic Will Smith fashion:

My dad said, “Shit, anything I haven’t told this motherfucker isn’t going to make a difference now!”

He died that night. The crowd laughed. Will laughed. At the story, not at his dad dying!

The crowd laughed. Will laughed. At the story, not at his dad dying!

Most of us won’t be as lucky as Will to know you have that time and also in that time realize the importance of those moments. Our loved ones will die today, tomorrow, next week, and we won’t have any idea that it’s coming. We live with this reality.

We also live with a reality that we don’t have to let these moments go by. We can choose to not let moments go by and let people know how much we value them and care about them. For me, that was the real message Will was sharing.

You’ll have a bunch of moments today with people you care about. Try not to miss them!

Hi, My Name is Tim, and I’m a Lonely Middle-aged Guy.

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Middle-aged men face this weird life-path. You start a career. Get married. Move to the suburbs. Start a family. Become a little league coach. Watch your kids graduate. Then you get ready to die.

I feel like I’ve got more friends than ever in my life, but if I stop and really put down on paper people who I would consider a ‘close’ friend, that number is very small. Part of this is the social world we’ve created. Staying in touch with hundreds or thousands of people at a very surface level, but never really going that deep. “Sorry to hear your cat died. So, awful…Hey, this video is hilarious, I better share…”

The reality is I grew up in a generation that was much different than my parents. I don’t think my parents really cared if I lived or died, as long as I wasn’t too loud in the house, and I didn’t do anything to embarrass their station in life. My generation then went to the extreme opposite and became helicopter parents!

The Boston Globe recently had an article titled: The biggest threat facing middle-aged men isn’t smoking or obesity. It’s loneliness. And while I don’t really want to admit this is me, it’s probably more me than I realize! From the article:

Beginning in the 1980s, Schwartz says, study after study started showing that those who were more socially isolated were much more likely to die during a given period than their socially connected neighbors, even after you corrected for age, gender, and lifestyle choices like exercising and eating right. Loneliness has been linked to an increased risk of cardiovascular disease and stroke and the progression of Alzheimer’s. One study found that it can be as much of a long-term risk factor as smoking.

The research doesn’t get any rosier from there. In 2015, a huge study out of Brigham Young University, using data from 3.5 million people collected over 35 years, found that those who fall into the categories of loneliness, isolation, or even simply living on their own see their risk of premature death rise 26 to 32 percent.

I like to tell my wife she’s my best friend, and the reality is, that’s true in every form of the phrase. I’m sure she likes knowing that, but boy does that add a lot of pressure to a marriage relationship! I’m thankful for having such a great relationship, but she doesn’t like Tosh or Deadpool, so I probably need a guy friend for that stuff!

I have a dog. He’s pretty great. Wish I had a pickup truck for him to ride with me in it. That would be even better. I call him my best friend every day, and I think he actually believes it. I know I do.

I have others I call my ‘best’ guy friends, but some of those on that list I rarely see and sometimes go weeks or months without actually communicating live. That doesn’t seem best friend-ish!

Because I write in the HR space, I have a bunch of women who I communicate with often, and I would definitely call them my ‘best’ friends who are ladies. Most guys don’t have this luxury because their wives wouldn’t take to kindly to other women talking to their husbands. I’m lucky that way, but still, most of these ‘friends’ I rarely see live or talk to live, it’s mostly a social relationship.

The moral to this story? Stop reading blogs and go touch someone. Not inappropriately, but physically see them and talk to them. The human body needs real life relationships to thrive.

Sackett’s Top 10 Fast Food foods of All Time

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So, I’m a big fan of sportswriter Bill Simmons. I love his writing and his podcast. About a year ago he started a website called The Ringer that basically develops sports and pop culture content, and last week they released a list of the Top 50 Fast Foods of all time.

On his pod, Simmon’s admits that the millennials who work for him screwed up the entire list (they had Chick-fil-a waffle fries as the number one choice! Those aren’t even the number one choice on the Chick-fil-a menu!), but it’s a fun list to look at any way to see where your favorites fall. To me, the list was flawed as it just measured all fast food foods in one category, which is really hard to do. S

So, I’m giving you my Top 10 Fast Foods based on the following categories: Main dish, Side dish, Breakfast, and Desert.

Sackett’s Top 10 Fast Food Main Dishes: 

1. Chick-fil-a Original Sandwich – I first ate a Chick-fil-a sandwich on spring break in Florida when I was nine years old and I thought it was the best thing I’ve tasted. Since I was in Michigan, I only got Chick-fil-a once a year when we would go to Florida for Spring Break. So, when I got older and traveled all over the country, I would go to great lengths to get Chick-fil-a and bring Chick-fil-a home to my family! These sandwiches are so good I actually look past their awful social stances! Until I’m done with the sandwich, then I go back to thinking how bad of a company they are.

2. Shack Burger from Shake Shack – The single best burger on the planet. Some could argue it’s not completely fast food, but when you order at a counter and wait to pick it up in minutes, it’s fast food. More expensive than most fast food, but another item I go out of my way to get! And stop on In-and-Out burger. You lose all credibility with me if you actually think In-and-Out is better than Shake Shack. Cheaper? Yes. Better? Not even close.

3. Spicy Chicken Sandwich from Wendy’s – The original spicy chicken sandwich and for my money the best. Chick-fil-a is close, but when the original is so good, you can’t bring yourself to order the spicy. Wendy’s sandwich has the right amount of heat and a juicy piece of chicken!

4. Joey Bag of Donuts burrito from Moe’s Southwest Grill. Qdoba’s burrito runs a close second to Moe’s. Chipotle isn’t even close. Look, when I get a burrito that’s as big as my head, I don’t need to hear your organic, free range bull shit. I know I’m eating something that will likely kill me, just let me enjoy it! Moe’s makes a great burrito and you always feel welcome!

5. Double Cheese Burger from McDonald’s. The double cheese from McDonald’s is the grease-soaked burger type item that just tastes good, even though it shouldn’t.  Also, you can’t just eat one, it’s a two order minimum, they should just come that way. I’m not proud, but I’ve been known to order more than two. It’s a great 2 am meal.

6. Arby’s Roast Turkey Ranch & Bacon Sandwich. First, you actually feel healthy ordering this as compared to most fast food items, But throw on a ton of turkey, bacon, and ranch and it’s no longer a healthy choice, but it sure tastes good! This replaces all subs on my list. Sure there are great subs shops, but they’re all local. National sub shops are usually awful.

7. Shredded Chicken Burrito from Taco Bell. This is my go-to road food. If I’m in the car and in a hurry, this Taco Bell burrito is a winner in my book. Look, I don’t trust Taco Bell beef, but for some reason, I trust their chicken, and I can eat a few of these.

8. Little Ceasars Hot & Ready $5 Pepperoni Pizza. Not fast food? It might be the fastest food on the planet! I walk in. Ask for a hot and ready and I’m out in a minute! Not only is it not an awful pizza, it might be the best value of all fast food, ever! Sure you can find way better pizza, but for $5 bucks you can’t beat this pizza.

9. Philly Cheesesteak from Penn Station. Regional chain alert. I don’t consider a Cheesesteak a sub, and Penn Station has a great Cheesesteak. Sure, you can find way better local joints, but not fast food cheesesteak places in the midwest like this!

10. Chicken Club Toaster Sandwich from Sonic. Okay, I’m a chicken sandwich fan and I like Texas Toast, Sonic gives me both on this sandwich. It’s my go-to sandwich at Sonic.

 

Sackett’s Top 10 Fast Food Side Dishes: 

1. Potato Ole’s from Taco John’s – I’m a sucker for tater tots and these are the small ones, deep fried with a blend of spices that you can dip in nacho cheese. Stop it! I want some right now!

2. McDonald’s Fries – I think 99% of American’s grew up on these and they’re still a favorite. Consistently great for about ten minutes. Once they get cold they taste like something awful and they can never be warmed up. This leads to eating the fries first, usually before you even get the bag home.

3. Sonic Tater Tots – Like I said, I like tater tots. It’s my list, not yours. Dip them in ranch and welcome to the Midwest of awesome!

4. Kentucky Fried Chicken Mashed Potatoes – I don’t even think these are real potatoes but you put that brown gravy on them and I can eat way too many.

5. Qdoba Queso and Chips. Great spicy white queso and fresh chips, if they only had a margarita in a to-go cup this would be perfect.

6. Long John Silver’s Hush Puppies. What the hell is even in a hush puppy? I don’t know and I don’t care because they’re so good!

7. Crab Rangoon’s at any Chinese takeout place. Usually, this is another no-wait item in the Chinese takeout world, especially those takeout places that run the hot buffet counter all day long.

8. Waffle fries from Chick fil a. You don’t find waffle fries in many places and they do these pretty good. The one thing that holds this back is when you get that one waffle fry that isn’t really a waffle fry but more of a half of potato that didn’t get fully waffled!

9. Onion Rings at Burger King. These aren’t great onion rings overall on the onion ring scale, but these are fast and good. The problem is you never get enough of these in an order, but you do get usually get a bonus fry or two.

10. Crinkle Fries at Culvers – close second place are the Shake Shack crinkle fries. The key to a great crinkle fry is making sure you get the done enough. The worst tasting fry is a half done crinkle fry. Culver’s does these really well!

 

Sackett’s Top 10 Fast Food Breakfast items: 

1. Steak Breakfast Crunchwrap from Taco Bell – So, let me get this straight you put a big hash brown, eggs, steak, and cheese inside a flour tortilla shell and grill it? Yes, please!

2. Krispy Kreme Donuts – Okay Krispy Kreme’s aren’t even my favorite donuts, but donuts had to be high on the list and we all have our favorite local places! To be fair, a hot box of Krispy Kreme’s is like eating Lay’s Potato Chips, you can’t just eat one! My favorites in order: Quality Dairy (Michigan), Glazed and Infused (Chicago), and LaMar’s (Midwest, KC).

3. Chick-fil-a Chicken Biscuit – It’s the Chick-fil-a sandwich on a biscuit instead of a bun. What’s not to love?!

4. Sausage, Egg, and Cheese McGriddle’s from McDonald’s – Okay, sausage, egg, and cheese between two warm griddle cakes that taste like maple syrup. My diabetes gets excited just thinking about it!

5. French Toast Sticks from Burger King – Perfect fast food breakfast. You don’t have time for a fork and knife. Just let me dip these deep fried pieces of bread into some syrup.

6. Bacon, Egg, and Cheese Croissan’wich from Burger King – Back to back BK items on the countdown. This is a solid breakfast sandwich and the flaky croissant pushes it over the top.

7. Cinnabon Original Classic Role – My teeth hurt just writing this, but OMG these are too good to be real! I actually feel guilty ordering one of these and eating it in front of people.

8. Steak, egg and cheese Subway Flatbread – Under-rated as a breakfast stop. Their sandwiches are awful, but the breakfast is actually pretty good and you can make it semi-healthy is you decide that’s for you.

9. Grilled Breakfast Burrito at Taco Bell – Taco Bell is killing it at breakfast as compared to most fast food places, I could probably list most of their items on this list and feel good about it.

10. McDonald’s Hash Browns – It doesn’t seem like a breakfast item by itself, but many folks I know just order these. What’s not better for breakfast than fried potato cakes!?

 

Sackett’s Top 10 Fast Food Dessert Items:

1. The Chocolate Chunk Cookie from Chick-fil-a – I have this number one on my list and I think it’s underrated! Every time I give someone one of these cookies they can’t believe how great it is and they can’t believe I got it from a fast food place. I could buy these in bulk, put them on a plate in my house and pass them off as homemade.

2. Blizzard from Dairy Queen – The most copied fast food desert on the planet, almost everyone now has their version of the original, but it started at Dairy Queen. Vanilla ice cream and your choice of mix-ins, it’s one of the perfect summer treats.

3. The Chocolate Frosty from Wendy’s – Another original which is basically an extra thick chocolate shake or just a cup of soft serve chocolate ice cream, it doesn’t really matter because this is the perfect fry dipper!

4. Strawberry Slush from Sonic – Okay, you could call it a drink, but it’s a dessert. Most people will say this isn’t event the best dessert at Sonic as their shakes and malts are good as well. Plus, if you don’t like Strawberry, go ahead and pick your flavor, there are like twenty-five to choose from.

5. Apple Pie from McDonald’s – It might have been the first fast food dessert ever created, so it has to make the list. I mean, warm apple pie you can eat with one hand while driving! That can’t be beat.

6. Cookies from Subway – You can’t miss with Subway cookies. My oldest son likes these so much we had them at his graduation open house. What makes them good? Usually, they’re half-baked, making them super soft and you can’t just eat one.

7. Cinnabon Delights from Taco Bell – These double as a breakfast food and a treat. Basically, they’re a traditional Cinnabon ball filled with Cinnabon icing, plus they come warm! So sweet your teeth will hurt.

8. Cheesecake from Fazoli’s – Plain or with strawberry topping, the Fazoli cheesecake is a great compliment to your Italian fast food meal.

9. Frozen Custard from Culver’s – Super creamy, thick frozen custard tastes so much better than your normal soft serve ice cream. Plus, they always have multiple flavors and toppings, plus the flavor of the month. It’s hard going to Culver’s and not getting custard!

10. Rootbeer float from A&W or In and Out – It’s a throwback to when America was great. I remember my grandparents making root beer floats for us as kids on a Saturday night and everyone, including the adults wanted one.

Hit me in the comments if I missed one of your favorites on the lists above!

Working from Home is One Big Lie!

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Right now every single one of your employees is saying they would prefer to work from home! You’re doing everything you can to add work-at-home options to as many roles as possible, because this is the single hottest trend in workplaces, and it’s the only way you can attract talent to your organization.

By the way, it’s a big lie!

Actually, you have a very small percentage of employees who are saying they want to work from home, but they’re very loud and vocal, so it sounds like everyone. You also have a very small number of roles within your company that can be effective as a work-at-home role, based on a number of issues specific to your organization and your roles.

When you do the math of a small number of people who actually want to work at home and the small number of roles you have that could do this, you don’t have a real problem. You have a made up problem.

How do I know this?

Because most work-at-home people are actually choosing to ‘rent’ shared outside-the-home workspace. Organizations like WeWork and Factory are exploding in the co-working space. These are shared workspaces for the startup generation types, who are mostly working as individual contributors but want to be around other people who are also working.

In every mid-sized to large-sized city, you can find coworking organizations who are offering space. Why? Because this is what people want. They actually get motivated to be around other people who are working.

Working at home in your underwear sounds great until you get beyond the vacation phase.  At first, working from home seems like this great idea. All the freedom to work when you want, with little distraction, and ultimate flexibility. What most people find is this ultimate ‘freedom’ is something they are not very good at.

Working at home is one GIANT distraction. Oh, I should throw that load of laundry in. Hey, who’s driving down my street? Why does my neighbor wear Crocs outside to get the paper? I should make a good lunch today, then go for a run. Is that laundry done? Okay, Rocky, I’ll let you outside again, but I can’t play right now, I need to work!

Everyone believes they can work from home. 100% of people. About 2% of people are actually effective at working from home. What you find is 98% of people have almost zero self-insight into themselves. Being in a structured work environment actually, helps them be more productive, get things done, and meet the needs of the role you’re paying them to do.

Work-at-home and being flexible are two very different things. Being flexible means allowing an employee to add in some personal stuff that needs to get done during the day, knowing they’ll meet their work obligations without issue. Don’t confuse these two things. Being ‘flexible’ with your employees doesn’t mean you need to go full work-at-home mode.

What you’ll find is the employees will love it, you’re managers will hate it, and less work actually gets done.

Now, wait for the comments, because the work-at-home set lose their minds on posts like this! Why? Because they’re working from home and have time to read blogs about how they shouldn’t be working at home!

There’s No Test for Grace Under Pressure

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By now you’ve all seen and heard what happened at the 2017 Academy Awards. It’s the end of the night where they announce the biggest award, Best Picture, and those announcing the award were given the wrong envelope, so the wrong movie gets announce. Mass confusion and you can see here what happens:

Jordan Horowitz, the Producer of La La Land, was put in the most extremely embarrassing situation most of us could imagine. 120 Million people on live television have just witnessed his greatest triumph turn into defeat in a matter of seconds.

How would you have handled this?

Jordan handled it with complete grace. There’s nothing that prepares you for being in an awkward time like this. His first thought was only to congratulate the true winners. I can’t even imagine how hard that was, but for him, it wasn’t. It was his true being, his natural state. If that happened to Jordan a thousand times, he’s most likely always be gracious.

Grace under pressure is such a wonderful trait to have in your character. I honestly can tell you I don’t have this grace, and I’m ashamed by that.

In 2006 I was working for Applebee’s and we had this huge leadership meeting. Probably a thousand employees in attendance and they gave out annual awards for top performing regions. My region was number one in all three main areas: Operations, HR, and Training. The winners got an award and a Rolex watch. Boy, I couldn’t wait to put on that watch!

The night went along and our operations leader accepted his award and watch. My training partner accepted her award and watch. Then it came time for HR! Our VP of HR got up there on stage. I straightened my shirt, cleared my throat, and oh no you didn’t just say what I thought you said, another name, not my name, I don’t understand, why is everyone telling me they’re sorry, what the fuck just happened!

The award was given to another deserving HR pro who improved their region a significant amount. She wasn’t number one like I had been back-to-back years, but who’s counting. I was counting! That’s who! I was pissed with a capital P. I excused myself from the ballroom and walked out.

I was not graceful. I was embarrassed. I was hurt. I let that VP have it as soon as he found me. I was not someone I ever wanted to be in that moment.

Grace is a funny thing. We all want it. We all think we have it. But until you’re actually put in a position to show it, you truly don’t know if you have it.

Shout out to JP! You screwing me out of that Rolex still stings! By the way, I was number one in HR metrics for a third straight year the next year, but the company decided to end doing awards that way. Man, I really wanted that Rolex! In hindsight, I wish I would have had the grace, like Jordan.