Category Archives: Life Lessons

Rerun – HR’s Guide to White People

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It’s Spring Break in Michigan, so I’m going to step away from the daily grind and throw some Reruns at you! You guys remember Rerun, from What’s Happening? (look it up, kids!) So, enjoy the Reruns, they’re some of my favorites!

Originally ran December 2011 – People find this funny, it still gets high traffic. I’m able to write a guide about white people. If I did the exact same thing but did a guide (for humor purposes) about Black people, or Gay people, or Asian people, I would be labeled a racist. That was my point when I wrote this in 2011, not many people got that.

I had a conversation this past week with an author looking for a quote from me on some diversity topics, and since I’m in HR, well, of course, I’m finely suited to talk diversity.  Here’s what I found funny, though, about the whole experience – I found myself thinking less about coming up with some profound wisdom to share with the masses and more about making sure I don’t come across like some Grand Master of the KKK.  This is when it hit me – HR doesn’t get White People!  You know – guys like me – white – male – 40ish; I’m like a Purple Squirrel in HR!  I mean in HR we are all about diversity. Diversity is what we do, so we live it, we hire it, we are IT!

But, I get it.  I’m fine walking this lonely road within HR and being a white male.  It’s what HR is all about, right?  Diversity!  And what says Diversity more than a white male 40ish short dude, in HR – I know crazy right!?  It’s like your mom in IT pumping out JAVA code – it just doesn’t fit.  So, as usual, I’m here to help – so I give to you this holiday season my first gift:

HR’s Guide To White People:

1. Passive-Aggressive:  It’s critical that you understand that white people are passive-aggressive.  We like to get our way, but we don’t want to get our hands dirty.  We aren’t going to get up-all-in-your face, we will subtly torture you until you do it our way.

2. Throwing Ourselves On The Sword:  White people like to feel bad, we love tragedy – but in a good way – well the best way you can take a tragedy!  It makes us feel good inside knowing it’s going to be bad, and might get worse.  It allows us to complain and have lower expectations.

3. We Want To Be Hip:  White people desperately want to be hip, but we can’t figure out that whole – Nigga v. Nigger thing – so we give up – see points 1 and 2 above.  We listen to hip-hop and rap, but only by ourselves, and we label it “urban” on our iPod lists so not to offend.

4. We like to buy really expensive cheap crap if it helps animals or kids: Stop it, don’t judge – but I would definitely step over 3 homeless people to get a new pair of Tom’s! But not four homeless people, I have emotional limits and short legs. Your welcome poor kid who just got a new pair of shoes – that makes me feel so good inside!

5.  Snow Sports: White people like snow sports. You don’t have to be real athletic, and you need a bunch of money to do it – so it fits us pretty well.  Stop having conventions in warm places – how about a freaking convention in Breckenridge or Vail every once in a while, you racist convention planners!

6. Management: White people don’t really like management – don’t get me wrong – we want to be management, just so we are clear.  We just don’t want somebody managing us.

7. Leadership: Yes, this is different than management. Let’s face it, white people love to cheer-lead and nothing says cheerleader, motivation and Tony Robbins like Leadership!  Give me a 6 set series of DVD’s and a book on tape and get out of my way!

8. Diversity: See no. 3, somehow we think that supporting diversity will get us a best friend who is black, Hispanic or Asian – thus make us so much more hipper than those white people who are too scared to speak to non-white people.

9. Awareness: White people love to be Aware!  Aware of your feelings, aware of the situation in north Africa, aware of just about anything – it makes us feel important.

10. Being An Expert on YOUR culture: Since white people aren’t completely thrilled about their own culture, we love being an expert about YOUR culture.  We will travel to your country, we will learn your language, we will take on your religion. It helps cleanse our soul for past digressions.

Bonus Guide to White People likes: Coffee, Organic Food, Gifted Children, Hating Their Parents, Wine, Microbrews, Farmer’s Markets, 80s Nights and Mos Def.

Use these insights wisely to create an environment your white people will feel comfortable and welcomed in.  Now I’m off to listen to PBS and drink an $8 bottle of water.

 

Reruns – Beautiful Things Don’t Ask For Attention

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It’s Spring Break in Michigan, so I’m going to step away from the daily grind and throw some Reruns at you! You guys remember Rerun, from What’s Happening? (look it up, kids!) So, enjoy the Reruns, they’re some of my favorites!

Originally ran January 2013 – 

Over the holidays, I got a chance to see the movie The Secret Life of Walter Mitty.

Sean Penn plays freelance professional photographer Sean O’Connell.  Walter Mitty is played by Ben Stiller.  At one point Walter is searching for Sean to get an important negative and he finds Sean in some distant mountains, overseas, trying to capture a photo of a wild snow leopard.  Sean says this line when explaining to Walter why he goes to such lengths to get a photo:

“Beautiful things don’t ask for attention.”

In context or out, it’s a hugely profound line.  Sean isn’t necessarily speaking to the snow leopards outward beauty but saying something truly beautiful, inside and out, doesn’t ask for attention, nor necessarily want attention.  Each of us defines beauty differently, so this statement takes on a different meaning for all of us.

I love this, I’ll leave it at that.

Reruns – Top Candidate Lies!

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It’s Spring Break in Michigan, so I’m going to step away from the daily grind and throw some Reruns at you! You guys remember Rerun, from What’s Happening? (look it up, kids!) So, enjoy the Reruns, they’re some of my favorites!

Originally ran July 2013 – 

Every Monday morning I have a meeting with my recruiting team – it’s a great way to kick off the week – we share what we are working on, we talk about problems we are having on specific searches so the team can share ideas and tips, maybe even a possible candidate they know of, etc.  We also share stories!  Monday mornings are great for sharing recruiter stories – horrible interviews, funny excuses candidates have, negotiating nightmares – you name it, we talk about it!

I was reminded this week how bad of liars candidates can be – we get a lot of candidate lying stories in Monday morning meetings!  So, as a shout out to my Recruiters – and all recruiters – I wanted to put together a list of the Top Candidate Lies.  When I started thinking about all the lies, I found I could break it down by category – so here goes – hit me in the comments if you have a favorite that you get – or think of one I missed:

The Education Lies

– “I have all the credits, I just didn’t graduate.”

– “I did all the classes, I just need to pay the fees to graduate.” (so you spent 4+ years going to school, got done, but that last couple of hundred dollars stopped you from graduating…)

– “I graduated from ‘State U’, but it was a long time ago, I’m not sure why they can’t verify my degree.”

– “I had a 3.0 GPA in my ‘core’ classes, but a 1.9 GPA overall…”

– “Well, it was an Engineering/Business degree.”

The Background Check Lies

– “No, I’m not on drugs.” Then fails drug screen. “Oh, you meant Marijuana as a drug…” 

– “She told me she was 18.”

– “They told me in court that never would be on my file, so I didn’t think I needed to tell you.”

–  “No, I don’t have a felony.” (Oh, that felony! But that was in Indiana…)

The Experience Lies

– “When you said Java, I thought you meant experience making coffee.”

– “I was a part of the ‘leadership’ team that was responsible for that implementation.” (So, basically you knew of a project that happened while you were working there…)

The No-Show Interview Lies

– “My car broke down.” (Either through some fantastic wrinkle in space, or gigantic amount of lying, candidates have more car trouble per capita than anyone else ever in the world who has driven a car)

– “I couldn’t find the location.” (So, your answer to this dilemma was to turn around and go home and not call and let us know you got lost?)

– “My son/daughter got sick, so I can’t make it.” (Again – crazy coincidences that happen with candidates and sick kids…)

The Termination Lies

– “It was a mutual decision that I left.” (“So, you’ll ‘mutually’ decided that you would no longer have a job?”, is the question I always ask after this statement! Candidates – this statement sounds as stupid as it reads.)

– “I (or any family member) was in a bad accident and in the hospital, so they fired me for not showing up to work.” (No they didn’t – there are some bad companies out there, but no company does this.)

– “I play on a softball team and after games we go out and have a couple drinks. The next morning my boss smelled alcohol and fired me for drinking on the job.” (This was a true lie I got from an employee – it started out as me just giving him a written warning – until I went lunch, not joking – 10 minutes later at the Chili’s down the street from the office, and there he was belly up to the bar drinking a beer…upon cleaning out his desk we found a half a fifth of vodka.)

Here’s my take on candidate lies – candidates continue to lie, because Talent/HR Pros don’t call them out on it.  We (HR) also perpetuate this problem by hiring the folks who give you the crappy lie, but don’t hire the folks who come clean and tell you the truth.

Check out my follow up to this post: Top Recruiter Lies!

The Big Reference Check Scam!

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I remember when I started my first job in Talent Acquisition and HR, I totally believed checking references was going to lead me to better, higher quality hires. My HR university program practically drilled into me the belief that “past performance predicts future performance.”

For all I knew those words were delivered on tablets from Moses himself!

After all, what better way is there to predict a candidate’s future success than to speak with individuals who knew this person the best?

And it’s not just anybody: It’s former managers or colleagues who have previously worked with this person – directly or indirectly – and have a deep understanding of how they have performed, and now telling me how they will perform in the future.

Grand design at its finest.

About 13 seconds into my HR career I started questioning this wisdom. Call me an HR atheist if you must, but something wasn’t adding up to me.

It was probably around the hundredth reference check when I started wondering either I was the best recruiter of all time and only find rock stars (which was mostly true) or this reference check thing is one giant scam!

Everyone knows the set up: The candidate wants the job, so they want to make sure they provide good references. The candidate provides three references that will tell HR the candidate walks on water. HR accepts them and actually goes through the process of calling these three perfect references.

When I find out that an organization still does reference checks, I love to ask this one question: When was the last time you didn’t hire someone based on their reference check?

Most organizations can’t come up with one example of this happening. We hire based on references 100% of the time.

Does that sound like a good system? Now, I’m asking you, when was the last time your organization didn’t hire a candidate based on their references?

If you can’t find an answer, or the answer is ‘never’, you need to stop checking references because it’s a big fat waste of time and resources! There’s no “HR law” that says you have to check references. Just stop it. It won’t change any of your hiring decisions.

New ways of checking references that checkout

So, how should you do reference checks? Here are three ideas:

1. Source your own references

Stop accepting references candidates give you. Instead, during the interview ask for names of their direct supervisors at every position they’ve had. Then call into those companies and talk to those people. Even with HR telling everyone “we don’t give out references,” I’ve found you can engage in some meaningful conversations off the record.

2. Automate the process

New reference checking technology asks questions in a way that doesn’t lead the reference to believe they are giving the person a ‘bad’ reference, but just honestly telling what the person’s work preferences are. The information gathered will then tell you if the candidate is a good fit for your organization or a bad fit — but the reference has no idea.

3. Use fact checking software

Google, Facebook, LinkedIn, etc. have made it so candidates who lie can get caught. There is technology being developed that allows organizations to fact-check a person’s background and verify if they are actually who they tell you they are. Estimates show that 53% of people lie on their resume. Technology makes it easy to find out who is.

Great Talent Acquisition and HR pros need to start questioning a process that is designed to push through 99.9% of hires. Catching less than .1% of hires isn’t better quality. It’s just flat out lazy.

Start thinking about what you can do to source better quality hires and your organization might just think you can walk on water.

Your turn: What are your tips for checking references?

When Take Your Kid To Work Goes Too Far!

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If you haven’t heard by now, Chicago White Sox player Adam LaRoche decided to retire and walk away from a guaranteed $13 million dollars because the White Sox asked him to bring his kid to work a little less.  Yes, you read that correctly.

Apparently, LaRoche, who signed with the White Sox last year and made $12.5 million liked to bring his 13-year-old son to spring training with him. He asked the White Sox if it was alright if he brought his kid to spring training, and they said yes, believing the kid would come for some batting practice once in a while and hang out in the clubhouse. Little did they know, LaRoche actually had his kid with him 100% of the time he was at the facility!

A statement from Ken Williams, the President of the White Sox:

“There has been no policy change with regards to allowance of kids in the clubhouse, on the field, the back fields during spring training. This young man that we’re talking about, Drake, everyone loves this young man. In no way do I want this to be about him.

“I asked Adam, said, ‘Listen, our focus, our interest, our desire this year is to make sure we give ourselves every opportunity to focus on a daily basis on getting better. All I’m asking you to do with regard to bringing your kid to the ballpark is dial it back.’

“I don’t think he should be here 100 percent of the time – and he has been here 100 percent, every day, in the clubhouse. I said that I don’t even think he should be here 50 percent of the time. Figure it out, somewhere in between.”

So, the internet went crazy supporting Adam LaRoche on this with the #FamilyFirst hashtag and set the White Sox up as “evil” because they wouldn’t allow a player, that they are paying $13 million to, to have his kid at the workplace full time!

I get it, the internet is mostly stupid.

This is a family issue. Bob the electrician down at the GM plant. Guess what, he never gets to bring his kid to work, and Bob doesn’t think GM should allow him to bring his kid to work. Bob makes $50,000 a year. If Adam wanted to  spend more time with his kids, maybe he should choose a career that doesn’t put him on a the road 200 days a year.

I do have another idea, that no one is talking about.

Adam LaRoche made $12.5 Million dollars last year in his 12th MLB season. He hit .200, his worst year ever. This year the White Sox were going to have to pay him $13 million, and he’s not getting better.

Maybe Ken Williams was just doing some good old performance management! Hey, Adam, you’re sucking, maybe it’s time to leave the kid at home and start focusing on hitting the curve a little better. We are paying you way more than you’re worth at this point!  Knowing that telling him he can’t bring his kid to work, will potentially do one of two things – 1. he’ll retire and we don’t have to overpay for talent; or 2. he’ll actually get a wake-up call and start hitting. Either way, the White Sox win.

How do I know this is potentially true? Take the same scenario and use a different player, like Miguel Cabrera of the Detroit Tigers, arguably the top player in baseball. If Miggy wanted to bring his son to spring training, or he would retire, what do you think the Tigers would do? If you’re performing, you get perks. Miggy’s kid would be shagging balls in the outfield, I can tell you that!

Adam LaRoche isn’t a hero from walking away from $13 million dollars to spend time with his son. He’s already made $78.5 million in the last 12 years. He and his son can both retire. Adam wasn’t performing.  He is set financially. Leaving to spend time with his son was just a good excuse to end it because he couldn’t hit his weight any longer.

 

How is your office celebrating St. Patrick’s Day?

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First, do you even know what the hell St. Patrick’s Day is?  I’m guessing if you’re not Irish Catholic, you have no freaking idea! Here’s some knowledge:

“The revelry, of course, is all in the name of Saint Patrick, who was born in Britain but sold into slavery in Ireland as a child. He eventually escaped but after becoming deeply religious he decided to return to Ireland to spread the word of Christ. Legend has it Saint Patrick was responsible for making the shamrock synonymous with Ireland after using the three-leaf clover to demonstrate the Holy Trinity. He’s also been attributed with driving snakes out of Ireland.”

Okay, so now you can put into context why you wear green, pinch butts and drink green beer…

Originally, St. Patrick’s Day in Ireland was a religious holiday and people would go to church, and pubs would be closed. As the Irish came to America they used St. Patrick’s Day as a holiday to celebrate their heritage. Now, 34 million Americans claiming to have Irish roots celebrate each St. Patrick’s Day. Also, the 4.7 Million actual residents of Ireland celebrate as well.

It’s so American that we took a great holiday like St. Patrick’s Day and turned it into a fake holiday and an opportunity to sell crap! Kiss Me, I’m Irish!

How’s your office celebrating St. Patrick’s Day?

Since the holiday as turned into mainly a drinking holiday, my guess is most organizations struggle with how to really celebrate. I mean who doesn’t want a green beer when walking into the office at 8am, but it makes for a really long day, plus NCAA games begin at noon. Yep, that’s right, the first day of Basketball Christmas and St. Patrick’s Day begin on the same day in 2016. Ugh, I’m going to have a green tongue for a week!

My guess is most offices will be pretty cleared out by noon, today.  Basketball games, plus beer = half day PTO requests!

But, for the those folks who are staying around to keep business moving, enjoy the green Kool-Aid and green cookies in the breakroom that HR ordered. But, only two cookies please, last year we ran out.

The First Rule of Recruiting

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Sometimes we go so far into the weeds in recruiting we forget what is really important.

We have to have a brand!

We have to have an ATS! Or a new ATS!

We have to have a CRM! What the hell is a CRM!

Our job descriptions need to be better!

Our career site sucks! Don’t they all!?

We need to relaunch our employee referral program!

There are literally a million things you could focus on in recruiting and you still would have a list of crap you never even got to.

You know recruiting isn’t difficult. It’s not like we’re trying to launch the space shuttle. Recruiting is finding people for your organization. People are everywhere. We just need to talk them into coming to work for our organizations.

It’s the first rule of recruiting – Just let people know you’re hiring.

We make it so difficult when all we have to truly do is let people know we actually want to hire them. Do you have any idea how many people would really want to work for your organization, but they never know you are hiring or were hiring?

Recruiting is really only that. Just letting enough people know that you want them to work for you until you’ve reached the right people. It’s okay that you will reach some you don’t want. That’s part of the game.

To reach the people who you want, and who want you, you have to let a lot of people know you’re hiring.

Letting people know you’re hiring goes beyond your career site. It goes beyond job boards. It goes beyond employee referral programs. It’s a philosophy throughout your organization. It’s about an understanding that you want everyone to know that you’re hiring.

Most organizations don’t do this. It’s a combination of issues, but mostly it’s conceited belief that letting people know you’re hiring seems desperate. That we are too good of an organization to let everyone know we are hiring, because we don’t want everyone, we only want a few.

This is why most talent acquisition departments fail. Simple conceit.

Great recruiting isn’t conceited, great recruiting is about being humble enough to let people know you want them.

Who is responsible for the lack of good workers?

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It’s parents. First and foremost I blame parents. Parents are the number one reason you can’t find good workers because parents want their kids reach higher than they did. Thus, if Mom or Dad worked in a blue collar profession, they want their kids to look down on that work. It’s subtle. Most parents don’t come out and say “what I do is bad”, it’s more “I want you to be better than me”, by doing this, you’re telling your kids, what I do isn’t worthwhile.

It’s teachers.  It’s our job to prepare you for college! No, it’s not, it’s your job to help prepare them for life after high school. That doesn’t have to be college. When did we turn public education into college preparatory and not life preparatory? Public Education has gotten so bad that the only paths a kid has after high school are college, the military or prison.

It’s the government – oh there’s a popular one.  The government has subconsciously told kids that working with your hands isn’t worthwhile. How? They no longer give public education the funding that is needed to teach skilled and semi-skilled trades in schools. When I went to junior high and high school I took wood shop, metal shop, electrical shop, automotive repair, a cooking class, etc. I was told by my government, as part of my education, that these skills were important to society.

It’s the media. Besides “Dirty Jobs” which is played off as a goof reality show, what show makes you feel like working in a job that makes your hands dirty is a worthwhile and valued career in our society? None. Even if a manual labor type job is portrayed, it’s usually portrayed in a comedy sense of look how screwed up my life is for working this job. Our kids are blasted by the media constantly to only look up to people who work in white collar professions.

We all stopped valuing hard work. Dirty work. Difficult work. Unpretty work. Not socially acceptable work.

We are all to blame.

We need to start telling kids, little kids, it’s okay not to be a doctor or lawyer or banker. That being a plumber is a wonderful, fulfilling career. Being a line cook, creating someone’s meal, can be a really good job. Building some’s car is a noble profession.

Somewhere along the way, we stopped telling our kids that ‘working’ is a good thing, and started telling them, you need to go to college, because ‘working’ is bad. We have generations of kids being raised that think ‘working’ is bad. We should strive to get jobs where you don’t ‘work’. You should manage. You should lead. You should facilitate.

Not work, lord no. You might get your hands dirty. You might get a stain on your trousers. Someone might see you working! We are not a working-class family! Worst of all? You might actually like it! You might like fixing something. You might like building something. You might like creating something.

I miss a time when working was as valued as education.  When you could look up at your Mom and Dad and be proud of them for working at a job that brought them home dirty, but brought them home for dinner.

Does my black face make me look more diverse?

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I’m sitting at the conference room table. It’s surrounded by my peers, most of which are white, one other, besides me is black, sprinkle in a couple of females, welcome to corporate America. We’re here because the white folks want to talk about how diversity is important. The entire time this conversation is happening they just keep staring at me and my black face. I do believe they think diversity is important.

I agree, diversity is important. We need to do something about it at our organization.  But, I’m not who they think I am.

Yes, I’m black.  But, I’m not diverse. In fact, the color of my skin is the only diverse thing about me!

I grew up in an upper-middle-class suburb. Not an upper-middle-class black suburb. An upper-middle-class white suburb. So, most people would actually call this a rich suburb. I was classically trained as an opera singer. I didn’t play basketball. I was a great student. I work in a white collar profession. I eat at the Olive Garden with my wife and three kids. I drive a Toyota SUV, the big one.

I might be more ‘white’ than the other white people at this table, but I have a black face. Apparently, because of my black face, I should be chosen to ‘run’ diversity for the organization. Apparently, I understand the ‘struggle’.

Don’t get me wrong, I’m still a black person living in America. The white female CEO of our organization walked past me on the first month on the job. I recognized her immediately and said a jolly, “Good Morning”. She said nothing and walked past me. Not an hour later she realized the black man she rudely walked past wasn’t some random black guy, but a mid-level executive in her organization, and she stopped by to give me an excuse and a jolly good morning back.  I know she wouldn’t have walked past a white peer of mine without a greeting.

So, my black skin does present a challenge, but it does not make me diverse.

I ask the group, “why not Tom?” Tom, you see grew up in the inner city. Blue collar environment, with a single mom. Tom walked past a GM plant every day on his way to school. Once in a while, he would the workers selling dime bags out of the trunk of their cars in the GM parking lot. Tom played basketball and went to school on a scholarship. It was his only chance to get out of his neighborhood. Tom’s friend network has more black faces than mine, by a lot!

Tom grew up poor. Grew up surrounded by black people, Hispanic people, Asian people, people on the fringes of society, people I didn’t grow up around. Tom saw things I only saw when I went to the movies, which my parents paid for. Tom went to Baptist church, not because he was close to Jesus, but because the black women would cook a hot meal each day for the kids in the neighborhood. Tom has lived a diverse life.

“Tom!? Tom can’t lead up diversity, he’s…”, they stop before stating the obvious, like somehow saying “he’s white” out loud will change the color of his face.

Tom is diverse. Tom actually is passionate about diversity.  The only thing Tom doesn’t have is my black face.

It’s decided, I’ll take on diversity. I’m better “suited” for it, they say.

(Before you lose your minds and wonder why a white guy wrote this, understand that this came from a friend of mine. A friend with a black face who doesn’t have this platform. He told me the story, I wrote it. It was a story that needed to be told. Diversity isn’t about color, yet most organizations still make it about color. It’s the sad state of diversity in organizations in America.) 

Google Announced They Discovered The Secret to a Great Workplace!

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Over the past five years, I’ve been outspoken over my dislike of Google HR.  But I have to give them credit now, because they spent years of work, really digging into the concept of teams and employees to figure out how we, HR Pros, help our organizations make the whole thing work. Kudos to you Google!

Here’s what they found:

“The tech giant charged a team to find out. The project, known as Project Aristotle, took several years, and included interviews with hundreds of employees and analysis of data about the people on more than 100 active teams at the company. The Googlers looked hard to find a magic formula—the perfect mix of individuals necessary to form a stellar team—but it wasn’t that simple. “We were dead wrong,” the company said.

 Google’s data-driven approach ended up highlighting what leaders in the business world have known for a while; the best teams respect one another’s emotions and are mindful that all members should contribute to the conversation equally. It has less to do with who is in a team, and more with how a team’s members interact with one another…
Matt Sakaguchi, a midlevel manager at Google, was keen to put Project Aristotle’s findings into practice. He told Charles Duhigg of The New York Times how he took his team off-site to open up about his cancer diagnosis. His colleagues were initially silent, but then began sharing their own personal stories.
At the heart of Sakaguchi’s strategy, and Google’s findings, is the concept of “psychological safety,” a model of teamwork in which members have a shared belief that it is safe to take risks and share a range of ideas without the fear of being humiliated…
…In short. Just be nice.”
Wait, what?
Be nice.  That’s what Google found after ‘years’ of work? Be nice!?
You got that HR pros? Just tell your employees to be nice.  Google has it figured out. You can stop working now. Just listen to Google. They spent three exhausting years of research on this.  RELAX. They know what they’re doing. They’re Google. We all just want to be Google.
Mrs. Wilson was my kindergarten teacher. She was this young, beautiful black woman who seemed to be about 7 feet tall. To be fair, I was five and three feet tall, so she might have only been around 5’7″. Anyway, in 1975, she told me something very similar. In fact, I think she used those exact same words, “Be nice, Tim.”
Maybe Google should have just hired Mrs. Wilson, and saved all that time and work. Apparently, she also figured out the secret to a great workplace!