Category Archives: SHRM

Am I In Charge Yet? Career Confessions from GenZ!

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Today I’m super excited to launch a new series on my blog that brings in thoughts and opinions directly from Generation Z. How do I pull that off? I happen to have a GenZ son at the University of Michigan who is going through an internship selection and interview process and I thought we could all learn a great deal about GenZ by listening hearing from them directly! 

My son, Cameron Sackett, is an Advertising and Marketing major at U of M, looking for his first real-world experience. Here is his take on how you find that first internship: 

Every incoming college student has a plan on how their college experience is going to go. I definitely did. I’m not even halfway done with college and it has gone NOTHING like I expected, but one thing I always knew that I needed was internships.

These coveted “jobs” for college students at cool companies like Nike or Google are a main topic of conversation on any college campus. I wanted to have one of these amazing intern experiences that you hear about all the time, but I quickly learned they are impossible to get.

All of these jobs require an “in”; you need to know someone that knows someone that can get your foot in the door. Reluctantly I had to face the truth, I had no “in” except for my father. The last thing any college student wants to do is turn to their parents to ask for help for anything, let alone getting a job. I have a great relationship with my parents and I love my dad, but I wanted to do this on my own!

I want to be able to say “I got this job and I did it myself”, but I need to play the game and that’s not how the game is played anymore. Luckily, my dad was already aware of this and had posted on his LinkedIn account for internships for my older brother and I. Little did I know this post would blow up and tens of thousands of people would have viewed it! (Honestly, I’m still surprised that many people care about what my Dad has to say).

Now I’m in contact with multiple different companies who are offering me great opportunities that will really further my education in a way I can’t do in a classroom. I now can see the benefit in using my “in”, my Dad, because it’s all about networking. Everyone nowadays is always telling you to network, to make connections with everyone you meet because you never know what they might be able to provide for you. Sometimes, the connections and networking we should be doing are close to us, like our parents.

I never thought that I would want to do anything similar to my Dad’s line of work (still don’t to be honest), but when your dad is a micro-celebrity in the HR world, you should take advantage of that! My biggest takeaway from this experience is to not be ashamed of using your connections because once you get your foot in the door, that’s when you can start to make a name for yourself. I’m still hoping for that amazing internship experience, but I have accepted the reality that to get that experience, I need to use the connections I have.

HR and TA Pros – have a question you would like to ask directly to a GenZ? Ask us in the comments and I’ll have Cameron respond in an upcoming blog post right here on the project. Have some feedback for Cameron? Again, please share in the comments and/or connect with him on LinkedIn.

Besides being a Dad with a network, I thought the best way to get my son some ‘real-world’ experience would be to put himself out there as a writer! Let him know what you think and let us hear what you would like to learn about the next big generation entering our workforce!

The One Big Problem with Being Pretty

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Don’t you hate pretty people? We are addicted to ‘pretty’ in America. Let’s face it, most of the world is addicted to pretty.

Pretty people get all the jobs. Pretty people get all the money. Pretty people get all the fame. Life as a pretty person is a heck a lot easier than being an ugly person! How do I know this? I’m a short, ginger with a Dad bod, I’m like the poster child for birth control!

This is why today, I’m a little excited!

Some new research shows that Ugly people actually have a leg up on pretty people when it comes to hiring! Yeah, baby! Give me a job! Here’s a bit from the American Psychological Association study:

While good-looking people are generally believed to receive more favorable treatment in the hiring process, when it comes to applying for less desirable jobs, such as those with low pay or uninteresting work, attractiveness may be a liability, according to research published by the American Psychological Association.

“Our research suggests that attractive people may be discriminated against in selection for relatively less desirable jobs,” said lead author Margaret Lee, a doctoral candidate at the London Business School. “This stands in contrast to a large body of research that concluded that attractiveness, by and large, helps candidates in the selection process.”

The research was published in the Journal of Personality and Social Psychology®.

Yeah – take that Discrimination you highly beautiful and desirable hunk of humankind!

Oh, wait, Ugly people have an advantage in getting crappy jobs…

Am I the only one crying in my office right now?

So, turns out you’re ugly. You basically have no advantages in life because the mix of your mom and dad’s genetic code produced something most people don’t find attractive. It’s like a lottery, but you lost. You lost the life lottery.

The one benefit you get is when you go to apply for a menial, low-end job, you’ll have an advantage over people who are attractive. “Sorry, Ashley, take your beautiful ass back Abercrombie, I’m running the fryer today, bitch!”

Don’t you love Life’s sense of humor?

So, the one big problem you have if your pretty is you will find it hard getting a crappy job. Yep, I don’t care that your dream is to have dirty fingernails, Stephen! Go back to that desk job making six figures and try not to get tears on your cashmere sweater.

I think what we see here has less to do with ugly and pretty, and more to do with selection profiling by hiring managers. It goes a little something like this:

  1. A pretty person applies for a low-end dirty job.
  2. The pretty person shows up for the interview.
  3. Hiring manager sees the pretty person and thinks “there is no way this beautiful person will ever stay working at this job”.
  4. Hiring manager continues to interview waiting to find an ugly enough person who the hiring manager feels lacks enough self-confidence to go look for a better job.
  5. The pretty person is denied work and is discriminated against.

We have this psychological belief as hiring managers that your looks play a role in tenure. We have a level of attractiveness internal meter we believe correlates to longevity. The better the job (and compensation) we tend to believe we can hold out for skills and attractiveness.

Go ahead and do some real-world research. Look at the most successful companies in the world and you’ll see, on average, they are more attractive across the board, then those companies that are the least successful.

It doesn’t always work out, but it mostly works out. Basically, 60% of the time, it works every time.

So, my ugly friends and peers. Go out today and walk with your held slightly higher knowing we have the advantage. Let’s just not talk to loudly about what that advantage is, okay?

Generational Profiling – The Newest Trend in Recruiting!

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We all have heard and know what Racial Profiling is, right?

Well, we get to add something new to our toolbox in recruiting, Generational Profiling!

Targeting someone because of their race is awful and illegal. Targeting someone based on their age is no different. It’s called it Generational Profiling and we are in the middle of an epidemic.

Take a look at the average age of these super popular tech brands:

You don’t have to be a genius to understand what’s going on in hiring in these companies. Remember a couple of years ago when we all got hot and bothered because Facebook and the like weren’t hiring women? Please educate me on how this is any different.

If the world, especially our work world, is moving to more and more of a technology focus, what are organizations doing to ensure they hiring for diversity across generations? I’ll tell you! Nothing! It’s not on the radar of 99.99% of organizations. We don’t give a crap if we hire older workers or not.

But, TIM, you don’t understand, older workers don’t get tech and they don’t want to work in tech!

Really?

Here are some fairly significant tech companies, compare them to the ones above:

27 years old average age of employees to 38 years old average age employees is statistically significant in a giant way!

IBM, Oracle and HP value the diversity of generations in the workplace, and are probably more likely to not be generationally profiling when hiring.

You hear “Generational Profiling” when CEOs of Fortune companies speak at shareholder meetings. They will say things like: “We need to ‘modernize’ our workforce”. They aren’t talking about re-skilling, they’re talking about getting younger, believing that’s their real problem. These old farts can’t do what we need to be done.

So, what do you do about it?

We, talent acquisition, need to start calling this crap out! If your hiring managers weren’t hiring women or minorities because of poor ‘cultural’ fit, you would call them out.

In Generational Profiling, ‘poor cultural fit’ equals ‘overqualified’. “Yeah, I don’t want to hire Tim because he’ll be bored in this role.” Bullshit. You don’t want to hire Tim because you might be challenged by having someone on your team that knows something you don’t!

We have the data to show generational profiling. You can put a report together that shows each hiring manager by age and years of experience, then show the exact same thing for their team, then show the candidates presented in the same manner. A really interesting thing will happen! You’ll instantly see which managers are profiling hires by age!

-Tim is 27 and has 6 years of experience post-college.

-Tim’s team’s average age is 24 and has 3 years post-college.

-Tim’s interviews selected average age is “X” with “X” experience.

-Tim’s interviews declined average age is “X+” with “X+” experience.

Stuff just got real!

No one, and I mean no one, likes to be called a racist or a sexist. Our hiring managers should feel the same way if they were called and ageist, but they’re not. We need that to change.

By the way, you will see this in promotions as well…

What Happens When ‘Dad’ Doesn’t Like How His Daughter’s Boss is Managing Her?

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If you follow sports recently you can’t get away from Lavar Ball, the overbearing Dad of three really talented basketball-playing sons. His oldest, Lonzo, is a really talented rookie in the NBA with the Lakers, his middle son was at UCLA as a freshman, got suspended from the team for shoplifting, and his youngest was a top recruit in high school.

Lavar took the two youngest kids out of school and took them to Lithuania to play professional basketball.

Lavar was back in the news this week when he told ESPN that Luke Walton, the Lakers Head Coach, wasn’t doing his job and should be fired.  Luke Walton is considered by many to be one of the top young coaches in the NBA and is highly regarded by both players and other NBA coaches. The NBA coaches came to his defense in a big way.

One, in particular, was Steve Kerr, considered the top coach in the NBA, and Luke Walton’s mentor. Here’s what Kerr had to say:

“This is the world we live in now. I was thinking about ESPN and they laid off, I don’t know 100 people…many of whom were really talented journalists covering the NBA. So this is not an ESPN judgment, it’s a societal thing more than anything…I’ve talked to people in the media and said ‘Why do you guys have to cover that guy.’ They say ‘We don’t want to. Nobody wants to. But our bosses tell us we have to because of the ratings and the readership.’

So somewhere, I guess in Lithuania, LaVar Ball is laughing. People are eating out his hands for no apparent reason. Other than he’s become like the Kardashian of the NBA or something and that sells. That’s true in politics and entertainment and now sports. It doesn’t matter if there’s any substance involved with an issue. It’s just ‘Can we make it really interesting.’ For no apparent reason. There’s nothing interesting about that story. You know how many parents of my players have probably been at home thinking ‘Why isn’t he playing my kid.’ Yet we’re sticking a microphone in front of his face because apparently, it gets ratings. I don’t know who cares, but people must care or ESPN wouldn’t be spending whatever they’re spending to send reporters to Lithuania when they laid off people who were writing really substantial pieces…”

Don’t think this ends here.

We can already find examples and stories from corporate America of parents getting involved in their kids work-life. In the past, a couple of decades ago, you would have never heard of a parent saying anything about how their kids were getting managed.

Now we live in a world where everyone has a platform and the ‘threat’ of this happening to you, your organization, to one of your managers, is very real.

It’s easy to say that you wouldn’t engage. That you would only work through the ’employee’ in this manner. That’s what the majority will say. But, what do you do when that parent has a larger platform than your brand? When ‘that’ parent finds others willing to listen. How are you prepared to react?

I can foresee a time in the near future where HR leaders will be meeting with parents to discuss issues. It happens in what part of society, politics, entertainment, sports, etc. before it filters into other parts of normal, everyday society. You can ignore it, but those who do will probably be the least prepared to handle this when it hits them over the head.

I’m ready. Bring Big Momma into the office, let’s talk this out!

The fact of the matter is if I’m transparent about performance there will be nothing I haven’t said to your child that I won’t be willing to say to you. I’ll first ask the kid if they want Big Momma to come in, which I’m guessing they’ll say “no”, but if they do, let’s do this!

There’s one part of our society that is ready for this and it’s teachers!

Teachers have been dealing with overbearing parents who think little Jimmy walks on water for years. You know what teachers do? They do the exact same thing you and your managers do. You sit them down, all together, you give very specific examples of behavior and performance, and you shut up and wait for a reaction.

When I taught, I found most overbearing parents, when presented with facts, would actually support me and help me get better performance. In teaching, and in the real work world, I’ll take any help I can get to get better performance!

In Lavar Ball’s case, he’s just an idiot with a stage.

GenZ Doesn’t Want Your Stupid Millennial Office Happy Hour!

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Guess what 2018 will be the year GenZ’s get us to stop talking about Millennials and this just in, all those ‘after hour’ work happy hours you think your employees love so much, well, GenZ hates them and they’ll hate you for expecting them to go to them!

Hello, Employee Experience! Turns out all of us don’t like the same things, and GenZ is much more cautious and career-focused than their much older Millennial peers. A recent article in Wired had this to say:

The college student survey allows a more precise look at in-person social interaction, as it asks students how many hours a week they spend on those activities. College students in 2016 (These are GenZ, not Millennials)  (vs. the late 1980s) spent four fewer hours a week socializing with their friends and three fewer hours a week partying—so seven hours a week less on in-person social interaction. That means iGen’ers (or GenZ) were seeing their friends in person an hour less a day than GenX’ers and early Millennials did. An hour a day less spent with friends is an hour a day less spent building social skills, negotiating relationships, and navigating emotions. Some parents might see it as an hour a day saved for more productive activities, but the time has not been replaced with homework; it’s been replaced with screen time.

Basically, GenZs don’t want your forced socialization. They would rather be at home gaming, watching Netflix or hanging out in much smaller more intimate settings. So, your weekly office happy hour is like torture to GenZers.

Another factor playing into this is alcohol is more unpopular with GenZ than any generation before them. So, if you are having a group office interaction, your youngest employees would more likely prefer it be a non-alcohol affair, especially if it’s a work event.

GenZ has grown up with Snap and IG and they know better than anyone what happens when you get in drunk in front of people – it lives on forever and is embarrassing!  Combine this with being more career-focused as a generation and GenZers would just prefer to have other types of fun than drinking.

It’s not that they’re completely different than their older peers, but from a career standpoint, they’re probably more like they’re GenX parents in terms of thinking work is about work and not a party. They go to work to focus on their career, not socialize.

So, what should you do for GenZ when replacing the office happy hour? Here are few ideas:

– Weekly Netflix Series “Meet”-Up – Everyone in their own comfortable place all watching the same show at the same time and interacting on Twitter or Snap or IG or whatever messaging app fits your culture. But without actually physically meeting up!

– Encourage smaller one-on-one employee interactions – It doesn’t mean these younger employees won’t create many relationships across your company. They would just prefer one or two people at a time versus larger social interactions.

– Plan fun events that are dry, or that aren’t centered around alcohol. GenZers are not prude, and they are fine with people making the decision to drink, but they won’t want to choose to hang out at a work event where the sole purpose is getting drunk.

Ahh! Something and someone new to talk about! Isn’t this refreshing!?

Is Your Organization Using HR Tech for Good or Evil?

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Right before Christmas when things were crazy and no one was paying attention, something happened in the HR Tech world that didn’t get much press. This happens at certain times. It’s why corporations, governments, etc. release bad news on Fridays at 5 pm. It gets buried during the weekend.

The thing that happened was the announcement that many companies (Amazon, Verizon, UPS, and even Facebook themselves) were using Facebook Ads to exclude older people from applying for their jobs! That’s big news, right!?

If these same companies were using the exact same technology to exclude females or African Americans, don’t you think the world would have stopped, if only for a second until Trump tweeted again!? I think it would have, but it didn’t.

From the article:

A few weeks ago, Verizon placed an ad on Facebook to recruit applicants for a unit focused on financial planning and analysis. The ad showed a smiling, millennial-aged woman seated at a computer and promised that new hires could look forward to a rewarding career in which they would be “more than just a number.”

Some relevant numbers were not immediately evident. The promotion was set to run on the Facebook feeds of users 25 to 36 years old who lived in the nation’s capital, or had recently visited there, and had demonstrated an interest in finance. For a vast majority of the hundreds of millions of people who check Facebook every day, the ad did not exist.

Verizon is among dozens of the nation’s leading employers — including Amazon, Goldman Sachs, Target and Facebook itself — that placed recruitment ads limited to particular age groups, an investigation by ProPublica and The New York Times has found.

The ability of advertisers to deliver their message to the precise audience most likely to respond is the cornerstone of Facebook’s business model. But using the system to expose job opportunities only to certain age groups has raised concerns about fairness to older workers.

So, is this right? Well, Facebook seems to think so:

Facebook defended the practice. “Used responsibly, age-based targeting for employment purposes is an accepted industry practice and for good reason: it helps employers recruit and people of all ages find work,” said Rob Goldman, a Facebook vice president.

“Age-based targeting for employment purposes is an accepted industry standard”. Really!? Well, in one way it is. But only if you’re doing it for good, not evil! If you are out trying to specifically recruit older people because you lack an older population in your workforce, then “yes” that is accepted.

If you don’t want older people, because they don’t fit your culture, then “HELL NO” it’s not an accepted standard!

The holidays came and went and all of this is forgotten because we don’t care about older workers. That’s a fact. We treat older workers like garbage in America. Once you reach 50 years old in America, you become stupid and worthless to hiring managers, even when those hiring managers are over 50!

We would have killed Facebook if they said it was an “industry standard to run ads for only white dudes”. But they are running ads for only young people and that is now an industry standard.

It’s not. It’s prejudice. It’s wrong. It is not an industry standard. Segmenting recruitment marketing is tricky. We have to be responsible enough to know when you exclude a certain group, that better not be an underrepresented group in your workforce and not the majority of your workforce (Facebook!).

So, what do you think? Industry accepted standard or bad recruitment marketing practice? Hit me in the commnets and let me know!

Reference Checking for Employment is Dead!

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I remember when I started my first job in Talent Acquisition and HR, I totally believed checking references was going to lead me to better, higher quality hires. My HR university program practically drilled into me the belief that “past performance predicts future performance.”

For all, I knew those words were delivered on tablets from Moses himself!

After all, what better way is there to predict a candidate’s future success than to speak with individuals who knew this person the best?

And it’s not just anybody: It’s former managers or colleagues who have previously worked with this person – directly or indirectly – and have a deep understanding of how they have performed, and now telling me how they will perform in the future.

Grand design at its finest.

About 13 seconds into my HR career I started questioning this wisdom. Call me an HR atheist if you must, but something wasn’t adding up to me.

It was probably around the hundredth reference check when I started wondering either I was the best recruiter of all time and only find rock stars (which was mostly true) or this reference check thing is one giant scam!

Everyone knows the set up: The candidate wants the job, so they want to make sure they provide good references. The candidate provides three references that will tell HR the candidate walks on water. HR accepts them and actually goes through the process of calling these three perfect references.

When I find out that an organization still does reference checks, I love to ask this one question: When was the last time you didn’t hire someone based on their reference check?

Most organizations can’t come up with one example of this happening. We hire based on references 100% of the time.

Does that sound like a good system? Now, I’m asking you, when was the last time your organization didn’t hire a candidate based on their references?

If you can’t find an answer, or the answer is ‘never’, you need to stop checking references because it’s a big fat waste of time and resources! There’s no “HR law” that says you have to check references. Just stop it. It won’t change any of your hiring decisions.

NEW WAYS OF CHECKING REFERENCES THAT CHECKOUT

So, how should you do reference checks? Here are three ideas:

1. SOURCE YOUR OWN REFERENCES

Stop accepting references candidates give you. Instead, during the interview ask for names of their direct supervisors at every position they’ve had. Then call those companies and talk to those people. Even with HR telling everyone “we don’t give out references,” I’ve found you can engage in some meaningful conversations off the record.

2. AUTOMATE THE PROCESS

New reference checking technology asks questions in a way that doesn’t lead the reference to believe they are giving the person a ‘bad’ reference but just honestly telling what the person’s work preferences are. The information gathered will then tell you if the candidate is a good fit for your organization or a bad fit — but the reference has no idea.

3. USE FACT CHECKING SOFTWARE

Google, Facebook, LinkedIn, etc. have made it so candidates who lie can get caught. There is technology being developed that allows organizations to fact-check a person’s background and verify if they are actually who they tell you they are. Estimates show that 53% of people lie on their resume. Technology makes it easy to find out who is.

Great Talent Acquisition and HR pros need to start questioning a process that is designed to push through 99.9% of hires. Catching less than .1% of hires isn’t better quality. It’s just flat out lazy.

Start thinking about what you can do to source better quality hires and your organization might just think you can walk on water.

Your turn: What are your tips for checking references?

It’s Really Hard to Judge People?

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I was out walking with my wife recently (that’s what middle-aged suburban people do, we walk, it makes us feel like we are less lazy and it gets us away from the kids so we can talk grown up) and she made this statement in a perfectly innocent way:

“It’s really hard to judge people.”

She said this to ‘me’!  I start laughing.  She realized what she said and started laughing.

It’s actually really, really easy to judge people!  I’m in HR and Recruiting, I’ve made a career out of judging people.

A candidate comes in with a tattoo on their face and immediately we think: prison, drugs, poor decision making, etc. We instantly judge.  It’s not that face-tattoo candidate can’t surprise us and be engaging and brilliant, etc. But before we even get to that point, we judge.  I know, I know, you don’t judge, it’s just me. Sorry for lumping you in with ‘me’!

What my wife was saying was correct.  It’s really hard to judge someone based on how little we actually know them.

People judge me all the time on my poor grammar skills.  I actually met a woman recently at a conference who said she knew me, use to read my stuff, but stopped because of my poor grammar in my writing.  We got to spend some time talking and she said she would begin reading again, that she had judged me too harshly and because I made errors in my writing assumed I wasn’t that intelligent.

I told her she was actually correct, I’m not intelligent, but that I have consciously not fixed my errors in writing (clearly at this point I could have hired an editor!). The errors are my face tattoo.

If you can’t see beyond my errors, we probably won’t be friends.  I’m not ‘writing errors, poor grammar guy”.  If you judge me as that, you’re missing out on some cool stuff and ideas I write about.

As a hiring manager and HR Pro, if you can’t see beyond someone’s errors, you’re woefully inept at your job.  We all have ‘opportunities’ but apparently, if you’re a candidate you don’t, you have to be perfect.  I run into hiring managers and HR Pros who will constantly tell me, “we’re selective”, “we’re picky”, etc.

No, you’re not.  What you are is unclear about what and who it is that is successful in your environment.  No one working for you now is perfect.  So, why do you look for perfection in a candidate?  Because it’s natural to judge against your internal norm.

The problem with selection isn’t that is too hard to judge, the problem is that it’s way too easy to judge.  The next time you sit down in front of a candidate try and determine what you’ve already judge them on.  It’s a fun exercise. Before they even say a word.  Have the hiring managers interviewing them send you their judgments before the interview.

We all do it.  Then, flip the script, and have your hiring managers show up for an interview ‘blind’. No resume beforehand, just them and a candidate face-to-face.  It’s fun to see how they react and what they ask them without a resume, and how they judge them after.  It’s so easy to judge, and those judgments shape our decision making, even before we know it!

 

7 Sure Ways to Fail as a HR Leader

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It’s tough being a Leader these days!  You have all these boomers retiring and taking their typewriters and knowledge with them, you have all theses X’ers who think they are now the second coming, the GenY’s and the Millennial’s who have been told they are the second coming, and now we have these Generation Zs who think they can work from where ever since they grew up with a smartphone and an iPad in their crib.

On top of all this, somehow in the last 10 years executives decided HR is no longer HR, but now we are these business partners, so on top of having to take care of all these people issues, we now have to be concerned with business issues, teach our leaders how to be leaders, continue to train our workforce to stay current, fight off talent sharks from our competition, make sure the corporate picnic still runs smoothly and oh by the way can you put a nice internal blog post together for the CEO and make it real “peopleish”.

I get it, it’s hard being a leader in HR, that’s why I’m going to help you out and give you some tips on things to stay away from:

1. Think of yourself or your company as “the” industry leader. As soon as you do, someone will knock you off.

2. Identify so strongly with the company that you no longer have a clear boundary between your personal interests and the corporation’s interests. Yes, you should be committed, but don’t be “committed” Too often leaders doing this fail to differentiate their personal agenda and the corporate agenda and start empire building.

3. Have all the answers.  This is tough because it’s common leadership training that we all know: use your people, surround yourself with people better than you, make group decisions, etc.  But until you put your butt in that seat you never realize how many things will come your way, where people want a decision and they are unwilling to make it. So they look to you for the answer. Don’t get sucked into this trap. Pushback and make them bring you solutions.

4. Hunt down and Kill those who don’t support you. Don’t think this happens?! Look at turnover numbers of departments when a new leader takes over. They are almost always higher than those of the organization as a whole.

5. Become obsessed with the company image.  Your company image is hugely important, but it is not the most important thing you have going on. Make sure your operations match the image you want to create, not the other way around.

6. Underestimate or take obstacles for granted.  As a leader you want to be confident during hard and challenging times, but don’t let yourself get fooled into believing your own confidence will get you through.  Having a clear understanding of the reality you are facing, and being able to communicate that without fear to your team, with a plan of action, is key.

7. Stubbornly rely on what you’ve always done.  “Well, when I was the leader at GE we did it this way…” Look, this isn’t the 80’s and this isn’t GE. Might it work? Sure. But be open to new ways of doing things, while being confident of what you know will work. Don’t put yourself or your organization in jeopardy, but be willing to try new things when time and circumstance allow.

Adapted from The Seven Habits of Spectacularly Unsuccessful Executives in Forbes by Mike Myatt

Burning Down Your HR or TA Department

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A few years ago my parent’s house burned down.  They were away on vacation and lightning struck the roof. Before the fire department could get there and put it out, most of the house was destroyed.  60+ years of memories and possessions, gone. In hindsight, it was a bit of a blessing; their house was at the age where everything was starting to need replacing, and my father was at the age, where he wanted to retire.

Those two things don’t go well together!  Major home improvements equals major expense, and a fixed income.  So, long-story-short, mother nature, and the insurance company, gave my folks a new house for a retirement gift!  All is well that ends well, I guess.

This situation, though, led to some deep emotional conversations about what the wish they could have pulled out, if they knew this was going to happen.  As you can imagine it was all the stuff you and I would want: our photos, our mementos, some favorite things that remind us of loved ones, or things that we were proud of.

I thought about this recently when having a conversation with a friend who just started a new position as the head of a large HR shop.  His comment to me was:

“What I really need to do is burn this place down and start over!”

To which I replied, “well, isn’t there anything you would keep?”  Bam!  That is what he needed. He did need to burn it down, but there were definitely some things he needed to take out before lighting the match.

It’s a common practice that Leaders tend to do when taking on a new position. We tend to burn down our departments.  Oh, we say we won’t, as we go around throwing gasoline on everything, and we say we aren’t rebuilding as we strap our tool belt on and start hammering away, but the truth is, most leaders want to remake their new departments into what they want, not what it was.

So, I’ll ask you to take a few moments today and think about the concept of burning down your HR or TA department.  What would you pull out and save?  What would you happily allow to burn up?  What would you miss?

Every day we owe it to our organizations to get better.  You don’t have to burn down the department to get better, but you do need to get rid of those things you know you would easily allow to burn up!