Where Have All The Recruiters Gone?

Originally posted on Fistful of Talent back in April 2011.   Maureen Sharib reminded me of this on Twitter and I wanted to share. Enjoy.

I don’t get it – I don’t get why somehow over the past 5 years it’s not alright to be called a “Recruiter.”

Okay, let me back up a bit. I’m sick of hearing about “Sourcers”! You know what a Sourcer is?  It’s someone who can’t close a candidate. In the beginning, recruiters had to do it all – put together the JD, come up with a marketing plan (oh, I’m sorry we call that “sourcing plan” now), go out and actually find the candidates (oh, my bad again “go out and source”) and then we had to actually call up the candidate and see if they were someone we had interest in moving forward into the process.

Look, I’ve seen the recruiting desk cut up more ways than a mom trying to be creative with a PB&J in May, after making 180 PB&J’s throughout the year (parents making their kids lunch each day get this reference, others won’t!). I get that it can be more “efficient” to separate out “Sourcing” and “Recruiting.” I read 7 Habits, you didn’t discover something new, companies have been cutting up the recruiting desk for decades. In 1993, I was hired into staffing to be a “Research Assistant”. Guess what that was? Yeah, some idiot who didn’t know how to close (yet) but could go out and find potential interested candidates (by any means necessary) to give to the “real” recruiter who could close them on a position.

So, here’s the rub, right? Who’s better, Sourcers or Recruiters? I’m guessing in most organizations  using this model, they are selling it as if they are equal, which blows all of your efficiency right off the bat. They aren’t equal, one is collecting shells on a beach and one is polishing shells and telling sucker tourists how rare and valuable they are to make a buck and keep the lights on. If the shell picker-upper went away, would the shell polisher/seller go out of business? Hell no, they’d take their butt over to the beach, pick up some shells, take them back to the shop, polish them up and sell them. Would they be as successful? No, but it’s all relative since they also wouldn’t be paying the overhead of Mr. Picker-upper.

I actually like the Sourcing and Recruiting dual model in shops that have that kind of volume, it makes sense. Someone who is exceptional at sourcing combined with someone who is fantastic at recruiting will place more great talent than 3 people all doing it on their own. But let’s not start handing out trophies to the Sourcer.  I can train anyone to source. I’ve failed many times at training someone to close. One of those skills is transactional. One is transformational.

There are a number of companies right now in India that for pennies on the dollar will source candidates for you, and they’ll do it better than Steve who is sitting on Facebook right now “building his Talent Community”. It’s transactional. It’s a process.  it can be outsourced without a slightest blip to your recruiting function.

And okay, haters, before you go all crazy in the comments, let me say this, I think the sourcing technology, tools, etc. are all great. I love reading and trying out the techniques that are shared constantly by FOT’s own Kelly Dingee, or others like Glen Cathey, Amybeth Hale, Maureen Sharib, Jim Stroud, etc. (it’s amazing industry changing stuff). I don’t hate sourcing. In the right organization it makes perfect sense, but be careful. What I find is that many organizations want to move their best sourcers to recruiting and they fail because it’s two different skill sets. Don’t make that mistake.

So, where did all the recruiters go? The fakers – the ones who don’t want to pick up a phone – want to call themselves Sourcers. Why? Because the accountability of finding someone vs. closing someone – is on two different levels. I can find who is the top developer at a company, but it’s a different story in talking that developer into why they need to join my organization. The recruiters are still there – just look for the ones with the phone to their ear.

HR TV Shows I Really Want to See

I sure not too many folks have seen the Top Recruiter Internet based TV show.  It’s going after an extremely narrow audience to be sure.  But it looks and feels like a real live, reality TV based show, except you watch it on your computer and not on a specific TV channel. Chris Lavoie, the producer and originator of the show, does a great job. He gets what sells, which is mainly sexy people in conflict with each other.  It’s the basic formula for every successful reality based show.

Top Recruiter is in it’s third season, I’ve watched 5 minutes of one episode in the first season.  I personally know some of the folks who have been on it, they seem to have fun with it. That’s what life is about.  And Chris has found a market of HR technology companies that want to pay for content, and he’s paying his bills! That’s what also counts.  Here’s a marketing shot:

Top Recruiter

 

See what I mean? Sexy. Chris is up front, he’s a nice dude, regardless of how it looks all douchey. That’s marketing, you have to sell it.

I have a few more HR related TV show ideas for Chris (even though he hasn’t asked me) that I think the HR community would eat up!  Check these out and let me know what you think:

Frumpy HR Manager

 

Or, if that one doesn’t seem ‘sexy’ enough. How about this one:

Top Personnel Dept

 

I just really think these shows would connect with the HR world!  What do you think, hit me in the comments.

 

 

 

 

 

 

 

6 Faces of Thought Leadership

I’m not sure when this started, but recently I’ve been introduced as a “Thought Leader”.  At first is was flattering.  Wow, a ‘Thought Leader’!  I wasn’t sure what it meant, but it sounded cool.  You mean, I’m a ‘Thought Leader’ like Steve Jobs? Well, slow down Sparky, not quite like Steve Jobs. Oh!? Then a Thought Leader like whom?  (The thought leader in me wants to ‘who’, not ‘whom’, but something tells me my blogger thought leader friends will tell me I should have used ‘whom’, but knowing I used ‘whom’ at all means it’s probably wrong!)

That’s when it hit me.  Thought Leaders come in many different sizes and shapes.  I wasn’t a great Thought Leader of our generation.  I was more of a great Thought Leader of that specific moment. Context is everything.

Let’s face it, we all have different perceptions of who and what we believe to be Thought Leadership.  Here are my Faces of Thought Leadership:

1. The Thought Righter.  This is a Thought Leader that you agree with. You believe they are Thought Leader, because you agree with what they are saying, so they must be a leader!

2. The Thought Stayer. This is a Thought Leader who has been around for a long time.  Well, they’ve been in the industry for thirty years, they must be a Thought Leader at this point!

3. The Thought Thinks Differently Than Everyone Else. Yep, this person just thinks differently, thus they are Thought Leader.  This is probably what a lot people believe is ‘true’ thought leadership (Leading thought, thus they are thinking it before you).

4. The Thought Best Practicer. This is conference thought leadership at its best. It’s not really thought leadership, it’s thought leadership from five years ago.  It’s now just popular thought leadership.

 5. The Thought I Work For  A Cool Company. If you work for a cool company you automatically garner status of thought leadership, when in actuality, you might be a thought idiot. I won’t give you an example, you know who these folks are.

6. The Thought Innovator.  This is a person who believes everything is perpetually broken and they must fix it.  “You know what is wrong with babies, they don’t come out of the womb talking and walking. If we just forced gestistation to 218 weeks and planted electrodes into their brains we could be having babies that were as smart as Einstein!”  Um, what!?

Thought leadership is a funny little silly thing.  You can call yourself a “Thought Leader”, but that basically just informs everyone you’re not.  If it is bestowed on you by someone else, they basically are defining what you are as a Thought Leader in. Which can be dangerous, if you really aren’t that person.

I like to think of Thought Leaders as people who come up with ideas before everyone else, but will eventually become popular belief.  This means, you are really only a Thought Leader in hindsight.  Steve Jobs was a Thought Leader because he did things before others saw them, then they became wildly popular.   In this scenario, I might be a Thought Leader in a few years if Hugging becomes wildly popular in the workplace!

 

My Name is Tim, and I’m a Helicopter Parent

I’m not here to apologize and tell you all how wrong I am.  I like being a ‘Helicopter Parent’.  I had kids for a reason, to spend time with them, to watch them grow, to help them grow, to show them right from wrong.

Let’s face it, I was raised in an age where being a helicopter parent wasn’t a ‘thing’.  My parents loved me, but having kids in their time was different.  It was almost like it was part of a job description for marriage.  Get married. Buy House. Have kids. Start your addictions. Die with more money than everyone else.  Hello, Baby Boomers!

I didn’t want to be the same parent that my parents were to me.  Not that I disliked my upbringing.  I had great freedoms.  It taught me to be very independent.  I don’t fault my parents at all, I turned out just fine.  They parented like most parents parented during that time.  Kids were meant to be seen, not heard.  The parents were the priority, not the kids.  Different time, I survived. I’m a happy and productive citizen to the world.

But that’s not me.  I wanted to go to my kids first preschool holiday party and watch him try to figure out Christmas, even though you couldn’t use that word at the party and he was Jewish.  I wanted to coach his little kickers soccer team, where we didn’t keep score and everyone got a medal and a snack.  I wanted to spend my free time, with my kids.  Unapologetically so!  If my kids were outside playing, I didn’t want to miss their joys and falls.  I also didn’t want the pedophile on the next block running off with them. Since I know there is a pedophile one block over from the pedophile site online.  My parents didn’t know this, ignorance was bliss.

I’m proud to be a Helicopter Parent.  I’ve seen most of the great moments in my kids life. I won’t regret this when I’m lying on my death bed.  I don’t think my kids will like me any more than I liked my parents at their age, that’s just life.  They’ll hate me as a teen, they’ll love me again once they find out it sucks to be an adult.  I’m sure they’ll respect me more as they get older, the way I respect my parents the older I get.  I’m doing it differently than my parents, not better.

Okay, gotta go, I need to ‘help’ put some details into my kids science project.

Employee-Zero

All this Ebola talk and Patient-Zero stuff has got me all fired up to be an investigator!  I can’t even imagine the nightmare it must be to try and track back all this illness to the first person.  But, it’s also the coolest thing that they can actually do that!

What if we could trace back to ‘Employee-Zero’?

You know, that one hire, that one employee, that turned it all around for your organization.  I’ve worked at some really successful companies, and I’ve worked at some companies that were successful and then on a downward trend.  I like to think that my hire didn’t put us on a downward trend, but let’s face it, no one really did any due diligence to find out for sure!

You see organizational leadership do this all the time for bad hires and bad results.  I have to say, usually, Chief Marketing Officers (CMOs) take the brunt of this.  “Well, we were great before they hired that new CMO, then sales went into the tank and we haven’t been the same since!”  CMOs become Employee-Zero more than any other single employee! They get way too much blame for bad results, and way too much credit for good results!

You almost never hear about Employee-Zero when it comes to good results!  “Yeah, you know when we really took off, it’s when we hired Tim!”  Bad results equal a bad individual hire.  Good results equal a team of good employees and good hires.  Like how that goes!?  We like to place blame on a few, but give credit to many. Welcome to modern day leadership theory.

We measure almost everything in in HR and Talent Acquisition, you would think one of the new shiny data analytics companies would come up with some secret sauce on how to figure out which one of your employees is Employee-Zero.  Why would it be important?  If we could figure out why that one employee, or why certain employees early on made us successful, or put us on the path to success, don’t we really finally solve the hiring equation?

It’s a bit altruistic I know.  The reality is we would be looking at historical data, the times have changed, the conditions have changed, there is no real way of us replicating that exact scenario again to get the same magical results.   Regardless, I think it would be cool to know, I’m a HR geek that way.  Talk about analyzing your hiring!  I’m sure it’s just a matter of time, many organizations obviously have the data, we just need some data scientist to believe it matters.

What do you think?  Do you know who your Employee-Zero is?

Dream Jobs Are A Lie

I hate that we are meant to feel that we should have our dream job.  It’s drilled into our society at nausea from mass media, our celebrities, our teachers and spiritual leaders. It’s all basically complete bullshit, but we eat it up like it came directly from G*d.

It didn’t.  Whichever G*d you believe in, she/he never said ‘Thou shalt have your dream job’, never.

Celebrities stand on award stages and tell our children to never give up their dreams, you can do whatever you want.  No.  No, they can’t.  Let’s face it, Mr. Celebrity, you were given a gift, most people don’t have that same gift, so stop telling my kid they can be you.

I know this upsets some people.  They love to live in a fantasy world that someday they stop working their 9 to 5 and start being a fairy princess.  I hate to tell you this, but you won’t.  Sorry, Billy, you’re an overweight short kid with bad eye sight and irrational fear of clouds.  You won’t be the next NFL Hall of Fame quarterback.  But you might be a really awesome Accountant, and that’s not a bad gig.

I don’t have my dream job.

I have a job I like a lot.

My dream job would be to make a ton of money managing and/or coaching a professional sports team. I would take basketball or baseball.  I really think I would be happy with either.

I know that won’t ever work out for me, so I don’t spend much time really thinking about it.  It would be stupid for me to do so.  But that’s my ‘dream’.

If it’s my dream, shouldn’t I give up everything I have and chase it?  Give up my well-paying, really good job.  Give up my house.  My kids college education.  My retirement account.  I mean this is MY dream!

Mr. Celebrity said I can reach my dreams.  We all can.  We just have to want it more.  We just have to not give up striving for it.

I met a person last week who said he had his ‘dream job’.  It was a good job, but he also told me he missed his kids, because his dream job made him travel a lot.  He also said his dream job had him working harder than he ever had prior.  The longer he talked, the longer it didn’t sounded like a dream job, and the more it sounded just like every other job.

The concept of dream jobs is bullshit.  That’s okay.  The sun will still come up tomorrow, even if you tell yourself I’ll never have my dream job.  You’ll be alright.  You can still have a really good, awesome life.

Be wary of someone telling you to chase your dream job.

The Crappy Job Badge of Honor

As some of you may have realized from recent posts (Wanted: People Who Aren’t Stupid), I’ve been interviewing candidates recently for the position of Technical Recruiter working for my company HRU. I love interviewing because each time I interview I think I’ve discovered a better way to do it, or something new I should be looking for, and this most recent round of interviews is no different.  Like most HR/Talent Pros I’m always interested in quality work/co-op/internship experience – let’s face it, it’s been drilled into us – past performance/actions will predict future performance/actions.  So, we tend to get excited over seeing a candidate that has experience from a great company or competitor – we’re intrigued to know how the other side lives and our inquisitive nature begs us to dig in.

What I’ve found over the past 20 years of interviewing is that while I love talking to people that worked at really great companies – I hire more people that have worked at really bad companies.  You see, while you learn some really good stuff working for great companies – I think people actually learn more working for really crappy companies!  Working at a really great companies gives you an opportunity to work in “Utopia” – you get to see how things are suppose to work, how people are suppose to work together, how it a perfect world it all fits together.  The reality is – we don’t work Utopia (at least the majority of us) we work in organizations that are less than perfect, and some of us actually work in down right horrible companies. Those who work in horrible companies and survive – tend to better hires – they have battle scars and street smarts.

So, why everyone wants to get out of really bad companies (and I don’t blame them) there is actually a few things you learn from those experiences:

1. Leadership isn’t a necessity to run a profitable company. I’ve seen some very profitable companies that had really bad leadership – people always think they’ll leave those companies and they’ll fail – they don’t.  Conversely, I’ve worked for some companies that had great people leaders and failed.

2. Great people sometimes work a really crappy companies.  Don’t equate crappy company with crappy talent.  Sometimes you can find some real gems in the dump.

3. Hard work is relative.  I find people who work at really bad companies, tend to appreciate hard work better than those who work a really great companies with great balance.  If all you’ve every known is long hours and management that doesn’t care you have a family – seeing the other side gives you an appreciation that is immeasurable.

4. Not having the resources to do the job, doesn’t mean you can’t do the job. Working for a crappy company in a crappy job tends to make you more creative – because you probably won’t have what you need to do the job properly, so you find ways.

5. Long lasting peer relationships come through adversity.  You can make life-long work friends at a crappy job – who you’ll keep in contact and be able to leverage as you move on in your careers.  And here’s what each of you will think about the other: “That person can work in the shit!”  “That person is tough and get’s things done” “That person is someone I want on my team, when I get to build a team”

We all know the bad companies in our industries and markets.  Don’t discount candidates who have spent time with those companies – we were all at some point needing a job – a first experience, a shot at a promotion or more money, etc. and took a shot at a company we thought we could change or make a difference.  I love people who worked for bad companies, in bad jobs with bad management – because they wear it like a badge of honor!

What Do You See When You Look In The Mirror

Was at ERE last week and got the chance to see John Robinson speak.  Here’s his story:

Very cool story and great example of a person who rises up over all that life can throw at you.  We all need these reminders, more than we usually get them.  Think your life is hard?  How about needing 30 minutes each morning to just be able to put on your clothes. Every. Day.

John said one thing that stuck with me.  After getting dressed in the morning and brushing your teeth, etc. We all at some point take a look in the mirror.  John asked, “What are you looking for when looking in the mirror?”  Do you know?  Ask yourself that same question. What are you looking at?

We are all looking for something wrong that is wrong with us!  That is a conscious decision we make, each and every day, before beginning our day.  We are looking for something wrong with us!  It’s so true, and so crazy!

We get ourselves looking good, ready for our day, all positive stuff, but we take one last look.  Before I leave is there anything wrong with me?  Did I miss something with my hair?  Leave some toothpaste in the corner of my mouth?  Does this shirt look right with these pants?

John’s point is that there’s nothing wrong with any of us.  We are who we are.  Some of us are tall, some are fat, some are black, some have no arms, some have scars.  This makes us different from each other, but not better or worse or ‘wrong’.

So, when you look in the mirror today, do me one favor.  Find something that is right with you, not wrong with you.

Job Descriptions are Just Commercials for Jobs

Only Employment Lawyers and HR Pros from 1990 believe that Job Descriptions are important legal-type documents that are still needed in 2014.   Most companies have given up on job descriptions (JDs).  At best you’ll find them, today, using ones from back in 1990 when people thought writing JDs was an important part of human resources.  You’ll still find a few HR Tech vendors around trying to make you believe this is an important skill to have.

Our reality, though, is that JDs are really just a marketing tool to get you interested in a position and company. Nothing more, nothing less.

If this is true, 99% of companies are failing at JDs in a major way!

The other 1% are using titles like “Ninja Developer” and think they’ve gotten it solved.  The problem we all share is that we haven’t let marketing just take this part of our business over. It’s a legacy thing.  Somehow we believe only people in HR can write job descriptions.  It’s that ‘legal’ thing again.  We need to make sure we put “EOE” on the bottom, and you know you can’t trust marketing to do that!

Last week a Facebook group I’m in shared the following employment branding commercial:

I know, this isn’t a job description, but do you really think the JDs at Kixeye look like your JDs?  No, they don’t!

I know. I know. Your company can’t do something like this.  You’re probably right.  But you can do something that is more like you. More authentic.  More real. More, well, you.

That’s the problem with your JDs.  They aren’t you.  In fact, I would argue they aren’t anyone!

Your JDs, most JDs, are just a boring list of job requirements, that may not actually be required, and skills needed to do the job, that may not actually be needed to do the job.  Job descriptions have turned into those things most companies are embarrassed to even show you.  Weekly, I have conversations with companies that will either say they don’t have a job description, or the job description is old and updated, or just flat out ask me to help right them a new one!

It’s time HR gave up the job description business and handed it over to marketing where it belongs.