Category Archives: Trench HR

The Single Most Desired Trait Employers Want: Being an Adult!

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Don’t buy into the hype! “Oh, just do what you love!” That’s not being an adult, that’s being a moron! Just do what makes you happy! No, that’s what a child does.

“Tim, we just want to hire some ‘adults’!” I hear this statement from a lot of CEOs I talk with currently!

That means most of the people they are hiring, aren’t considered adults by these leaders. Oh, they fit the demographic of being an adult from an age perspective, but they still act like children!

I tell people when I interview them and they ask about our culture I say, “We hire adults”.

That means we hire people into positions where they are responsible for something. Because we hire adults, they take responsibility for what they are responsible for. If I have to tell them to do their jobs, they’re not adults, they’re children. We don’t employ children.

I think about 70% of the positions that are open in the world could have the same title –

“Wanted: Adults”.

Those who read that and got it could instantly be hired and they would be above average employees for you! Those who read it and didn’t understand, are part of the wonder of natural selection.

How do you be an Adult?

– You do the stuff you say you’re going to do. Not just the stuff you like, but all the stuff.

– You follow the rules that are important to follow for society to run well. Do I drive the speed limit every single time? No. Do I come to work when my employer says I need to be there? Yes.

– You assume positive intent on most things. For the most part, people will want to help you, just as you want to help others. Sometimes you run into an asshole.

– You understand that the world is more than just you and your desires.

– You speak up for what is right when you can. It’s easy to say you can always speak up for what is right, but then you wouldn’t be thinking like an adult.

– You try and help those who can’t help themselves. Who can’t, not who won’t.

My parents and grandparents would call this common sense, but I don’t think ‘being an adult’ is common sense anymore. Common sense, to be common, has to be done by most. Being an adult doesn’t seem to be very common lately!

So, you want to hire some adults? I think this starts with us recognizing that being an adult is now a skill in 2021. A very valuable skill. Need to fill a position, maybe we start by first finding adults, then determining do we need these adults to have certain skills, or can we teach adults those skills!

The key to great hiring in today’s world is not about attracting the right skills, it’s about attracting adults who aren’t just willing to work, but understand the value of work and individuals who value being an adult.

I don’t see this as a negative. I see it as an opportunity for organizations that understand this concept. We hire adults first, skills second. Organizations that do this, will be the organizations that win.

The Motley Fool has a great section in their employee handbook that talks about being an adult:

“We are careful to hire amazing people. Our goal is to unleash you to perform at your peak and stay out of your way. We don’t have lots of rules and policies here by design. You are an amazing adult and we trust you to carve your own path, set your own priorities, and ask for help when you need it.”

You are an amazing ‘adult’ and we trust you…

If only it was so simple!

The Lies We Tell in HR and Talent Acquisition!

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Everyone lies, right? I mean a little. Not bad lies. It’s like the lies we tell those we love to not hurt their feelings, or we believe the lie we are telling is really a victimless crime. You know the kind of lies I’m talking about:

  • Does this dress make me look fat? (Of course not…the dress has nothing to do with you looking fat…)
  • Ordering take-out food, then putting in normal dishes and making them believe you cooked it.
  • Buying new clothes, then bringing them home in dry cleaners plastic, to make it look like it is just stuff from the cleaners, and you really didn’t go buy stuff your budget couldn’t afford! (I have the shoes I buy shipped to my office and then wear them home!)
  • What size are you? (Oh, I’m a size 3! Only at Chico’s!)

Clearly, there are different types of lies.  The ones above, while clearly hiding the truth, aren’t meant to cause pain to the parties involved, and probably, in the end, trying to hold the peace within the relationship (i.e., that what they don’t know, won’t hurt them).

Then, there are those lies (Damned Lies) that will send you directly to hell, don’t pass go, don’t collect $200.  Those are the ones that cause people to lose their jobs, their families, their dignity, and pretty much anything of value.  I think we all agree, these are the “real” lies that get people into trouble.

The problem is, our “little lies”, like those listed above, tend to be the entry drug of lies, that lead to the damned lies.  Boy, this gets really confusing, especially trying to explain this to your kids! “No, Timmy, it’s not okay to lie! But you told Daddy we didn’t buy anything today and you bought that stuff at Lulu!”

Then, we have those lies we tell in HR and TA.  These are lies meant to primarily avoid conflict, protect feelings, protect privacy, protect relationships, etc. You know these –

HR and TA Lies:

Employee: How am I’m performing, and is my job in jeopardy? (bad performer)

HR: You’re really working hard and giving great effort. As of right now, there are no plans to let you go (but 15 min. after you leave I’ll have the plan).

Candidate: Do you have any room for negotiation? 

TA: We can’t move an inch, we’ve completely maxed out what we can offer you. (But, if you decline the offer more money will magically come flying out of my butt!) 

Employee: Can I still sign up for insurance, I forgot to sign up before the open enrollment deadline!?

HR: Of course not, it’s against the federal law, marshall law, the world health organization, and Rule 3 of the Secret Society of Evil HR Pros, and not to mention the Geneva Convention! How could you be so stupid?! We reminded you 87 times via email. We’re very sorry but the government will not allow us to help you! (Or, if we really like you and you’re a valuable employee who is hard to replace, “theoretically” we could fire you on Friday, and hire you back on Monday, backdate your paperwork and sign you up. But don’t tell anyone, it’s just our little secret!)

The last one I like the best, probably because I see it happen in every (yes, I mean every) company I’ve ever worked in or with!

What lies do you tell in HR & TA?

The Weekly Dose: @OurTilt – Leave that doesn’t suck!

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This week on the Weekly Dose I take a look at the startup employee leave technology Tilt. Tilt is reimagining Leave Management to help companies improve retention, streamline processes and reinforce corporate culture.

Let’s face it, most organizations use an Excel Spreadsheet to track company employee leave. No judgment! The vast majority of organizations have tracked leave this way since the invention of Excel! Before that, it was written files. But, now, thanks to Tilt there is a more elegant way to administer employee leave that helps all the stakeholders.

You might be thinking, “do we really have a problem tracking leave?” Maybe not, but leave is more than just HR tracking it. You also have the employee who is on leave, and the manager of the employee who is on leave, who often feel in the dark the entire process.

What I like about Tilt:

– One easy platform to streamline all of your employees leaves into one place where all parties can log in the get the information they need. Super easy to add an employee to leave, and each employee has their own access to track and get answers they need while on leave.

– Fully compliant, in every state, so a perfect solution for those organizations that are multiple states and find it hard to keep up on changing legislation. Tilt helps ensure you stay in compliance and don’t’ find yourself in legal hot water.

– Tilt guides help employees and managers through the process, lowering the amount of time and questions leave administrators have to deal with on an ongoing basis. Also, integrates auto-nudges to ensure both employees and managers do what they need to do, when they need to do!

– Direct communication from employees, managers, and leave administrators that are logged within the platform to ensure all communication is tracked and documented. Plus, great, ongoing manager education around the do’s and don’ts in having an employee on leave.

– Tilt works with every client to review and update leave policies and plans, to ensure your leave plans are built on what’s best for your organization and your culture.

I really like what Tilt is doing. Organizations big and small struggle to administer leave in a really easy way and most of the time all the company leave knowledge is usually stuck in one person’s brain. Also, administering leave is a complicated job, the more employees who have on leave, and the more states you must administer it in.

Pre-leave, leave, and post-leave, you, your employees, and your managers will have the information they need when they need it. All the while the tech helps you stay compliant, saving you time and money. Well worth a demo, especially for those companies managing leave in multiple states.

The Rules for Office Romances

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Valentine’s Day is coming up in a couple of weeks. As HR pros we know what this means, which is usually a lot of unwanted advances by horny dudes who think they have a shot at the hot co-worker, who has absolutely no interest in them at all.

Welcome to the show, kids!

I’ve given out some rules in the past. Everyone on the planet has read my Rules for Hugging at the Office, but Office Romances are a little more complicated than the simple side-hug in the hallway. So, I thought I would lay out some easy to follow, simple rules for Office Romances for you to pass out to your employees on Valentine’s Day:

Rule #1 – Don’t fall for someone you supervise. If you do fall for someone you supervise, which you probably will because this is how office romances work. In that case, get ready to quit, be fired, be moved to another department, and or get the person you’re having an office romance with fired, moved, etc.

Rule #2 – Don’t fall for anyone in Payroll. When it ends, so will your paycheck. At least temporarily, and even then it will be filled with errors from now until eternity. It’s a good rule of thumb to never mess with payroll for any reason.

Rule #3 – Don’t mess around in the office, or on office grounds. Look I get it. You’re crazy in love and just can’t wait until you get home. The problem is the security footage never dies. It will live long past your tenure with us, and we’ll laugh for a long time at you. So, please don’t.

Rule #4 – Don’t send explicit emails to each other at work. It’s not that I won’t enjoy reading them, it’s that I get embarrassed when I have to read them aloud to the unemployment judge at your hearing. Okay, I lied, I actually don’t get embarrassed, but you will.

Rule #5 – Don’t pick a married one. Look I get it, you’re the work-spouse. He/She tells you everything. You get so close, you really think it’s real, but it’s not. You’ll actually see this when the real spouse shows up and keys your car in the parking lot.

Rule #6 – Don’t pick someone who has crappy performance. Oh, great, you’re in love! Now I’m firing your boyfriend and you’ll have to pick between him and us, which you’ll pick him, and now I’m out two employees. Pick the great performers, it’s easier for all of us.

Rule #7 – Inform the appropriate parties as soon as possible. Okay, you went to a movie together, not a big deal. Okay, you went to the movie together and woke up in a different bed than your own. It might be time to mention this to someone in HR if there is at anyway a conflict of some sort. If you don’t know if there’s a conflict of some sort, let someone in HR help you out with that.

Rule #8 – If it seems wrong, it probably is.  If you find yourself saying things in your head like, “I’m not sure if this is right”, you probably shouldn’t be having that relationship. If you find yourself saying things like, “If this is wrong, I don’t want to be right”, you definitely shouldn’t be having this relationship.

Rule #9 – If you find yourself hiding your relationship at work, it might be time to talk to HR. We’re all adults, we shouldn’t be hiding normal adult relationships. If you feel the need to hide it, something isn’t normal about it.

Rule #10 – Everyone already knows about your relationship. People having an office romance are the worst at hiding it. You think you’re so sneaky and clever, but we see you stopping at her desk 13,000 times a day ‘asking for help’ on your expense report. We see you. We’re adults. We know what happened when you both went into the stairwell 7 seconds apart. Stop it.

There you go. Hope that helps as you prepare for Valentine’s Day!

Does a $15/hr Minimum Wage Really Help Workers?

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There might not be a more controversial topic in 2021! Whether or not we (the United States of America) should raise the minimum wage for all workers, in all states, in all jobs to $15/hr.

I would love to say this is ‘simply’ a political issue, but it’s not. It’s much more complicated than politics. Both sides will point to studies that prove why or why not we should have a minimum wage of $15/hr. The reality is, a $15/hr minimum wage is more of an economic issue than political.

What is the argument, really, for and against a $15/hr minimum wage? 

For $15/hr:

  • People need a living wage. $15/hr for a forty-hour week, roughly puts a person at an income level of $30,000 per year. Which, in theory, would bring that person above the poverty level. Let’s be clear, “above poverty level” is still a freaking tough life!
  • Corporations are making record profits on the backs of hourly workers. Hello, Jeff Bezos!
  • Other countries have done this and it’s worked out just fine.

Against $15/hr:

  • Raising the minimum wage to $15/hr and above will cost jobs. If you force employers to pay $15/hr as a minimum they’ll hire fewer workers and have them work fewer hours.
  • $15/hr minimum wage is too little for some markets and too much for some markets. We should let market dynamics decide what the minimum should be.
  • Other countries, like Australia, pay a living wage, but have you been to Australia? It’s not the U.S. It’s U.S.-like, but when you go to a “bar and grill” in Australia you don’t get waited on. You go to the bar, order your food, and they yell your name when it’s done. Need extra ketchup? Go to the bar, wait in line, and hope you can get the one bartender to get it for you. Why? Because wait staff costs too much, so they use them. Things are different. So, yeah, “waitstaff” in Australia gets paid a living wage, but those places just don’t hire very many.

What does the research really say? 

Here is where the rubber meets the road because we can always find a study that will back up whatever point we might have. I’m for an increase in the minimum wage, or I’m against it, I can share with you five studies each supporting my take. Ugh! So, what is it really?

I found a study that looked at all the minimum wage studies (not some dumb Forbes article, real academic research), both for and against, to break down the facts and the myths. Here’s what they found:

  • There is a clear preponderance of negative effects on employment when raising the minimum wage.
  • The evidence is stronger for teens, young adults, and less-educated.
  • The evidence around specific industries is less one-sided.

What does all of that mean? 

First, while you will find studies saying that minimum wage does not impact jobs, there is way more academic and economic literature supporting the other side. Also, the evidence shows a strong effect on younger workers and lower educated, so there might be some room to talk about family or adult minimum wage standards verse just the standard one-size-fits-all. There is also a need to look at minimum wage by industry, again not just across the board.

An example might be, manufacturing sectors can pay $15/hr but service level restaurant jobs can not. Or, $15/hr makes sense in New York City, but not in Winona, MN. Maybe it could be looked at via high margin industries verse low margin industries.

What is clear, from the evidence, is that a straight $15/hr minimum wage, for all people, for the entire country, is not the best remedy for our current dilemma. Most likely, what will happen, if the $15/hr minimum happens is you’ll see organizations adjust accordingly by doing a combination of rising prices, cutting costs, cutting hours, and cutting jobs.

If you believe corporations are just going to “eat” the additional expenses, at the cost of profit, you are at best naive.

What’s my take?

I don’t like the proposal of just across the board we are going to raise the minimum wage to $15/hr across the country. I don’t like it because it won’t do what people think it should do, it’s really just more political posturing. In the end, consumers will pay more (which maybe we should) and corporations will cut to make the same profits. Ultimately, workers will take it on the chin, again.

If politicians truly cared about workers, they would dig in and do a minimum wage by market. It would be way higher than $15/hr in some locations and probably a bit lower in some locations, but there would be more strategy and thought behind it. The federal government does this now with pay bands for federal workers, they should be able to do it for all workers with minimum wage.

To not include market dynamics in compensation policy shows the government doesn’t really care about workers, truly. Because when it comes to taking care of their own, federal government employees, they do take into consideration market dynamics. $15/hr in Los Angles, San Francisco, and New York City is nothing, let’s be real.

Let me hear it in the comments! Are you for or against a $15/hr minimum wage and why? 

Covering Up a Career Hickey

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I had a person work for me at a past job in HR.  She performed the HR cardinal sin of sins, she shared personal, confidential information with an employee outside of HR.  My problem was, this person was a high performer, an outstanding employee, she had a frustrating, weak moment, and did something you just can’t do in an HR position.  This is what we call a Career Hickey. Sometimes you can survive these hickeys and cover them up, and continue to work as normal.  Many times you can’t.

So now, this Hi-Po has a Huge Hickey.  Interestingly though, this Hickey can’t be seen when you look at their resume or interview them in person, but it’s a Hickey they can’t get rid of.  So, barring a life-turtleneck how does one cover this puppy up?

It’s interesting because I think that probably the best of us have a hickey or two that we would rather not have our current or future employer know about.  Sometimes they’re big-giant-in-the-back-of-a-Chevy-17-year-old-I-will-love-you-forever hickeys and sometimes they’re just oops-I-lingered-a-little-too-long type of hickeys. Either way, I would rather not expose my hickeys and have to worry about how this will impact the rest of my professional life. And here’s where most people drive themselves crazy.

As HR Pros I think it’s important for us to be able to help our organizations determine the relative value of individuals.  This person was a rock star at ABC company, did something wrong, and couldn’t maintain that position any longer with ABC because of said incident, and lost their job. Now we have a chance to pick up a Rock Star (and probably for a discount).

The question you have to ask is not could we live with this person if they did the same thing here?  Because that really isn’t the question, you already have that answer is “No.”

The question is: do we feel this person learned from said wrongdoing and is there any risk of them doing it again? 

You might come to the conclusion, “yes, they’ve learned, and yes, there is potential they might do it again” (let’s face it if they did it once, they’ve shown they can do it, so there’s always a risk), but it’s a risk we are willing to take.

So how does someone come back from a transgression at work? The answer is that they have some help.  Eventually, someone is going to ask the question: “why aren’t you with ABC Company anymore?”  They’ll give you the canned answer they’ve been developing since the moment they lost their job. If you’re a good interviewer, you won’t buy the first answer (I mean really – so you decided it was better off not to have a job – is what you’re telling me?!) and you will dig to see the hickey.  Hickeys are funny in that you really can’t take your eyes off of them, once you see them, but for those who can get by the hickeys, you might just find a great talent who is grateful for the second chance.

But, you also might find someone who just likes being in the back of that Chevy and getting Hickeys. You’re the HR Pro though and that’s really why your company pays your salary – to mitigate risk vs. the quality of talent your organization needs to succeed. So, you have to ask yourself, can you live with a Hickey?

You’re an Idiot if You Still Check References!

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One thing really hasn’t changed in hiring in like fifty years. Before we hire someone, in certain higher-up levels within our organizations, we do this little dance. The dance is us asking you for “professional” references, that we must check before we can “officially” hire you, and you giving us such references, which are basically your friends.

Don’t think it’s a dance? Think it’s truly helpful in finding noticeably better talent? Answer me this one question:

How many candidates have you rescinded the offer to because they received a bad reference? 

Wait! WAIT! Let me first take a guess at your answer…Let me see thousands of candidates, hundreds of hires, divided by the square root of 73, and my answer is: ZERO!

I’ve asked this question to thousands of HR and TA pros, thousands of candidates and basically it’s like one out of a thousand, and even that “one” has a story! “Oh, sure, just last week Tim we rescinded an offer. So, we checked the references as usual, and everything came back that this candidate was Jesus-like, could walk on the water, all of that. But, our receptionist knew someone who went to school with this guy, who happens to know his girlfriend’s mother he broke up with two years ago and come to find out, he’s a loser!”

So, the references were fine, but…

Checking References in the traditional way that over 90% of organizations still use is a complete and colossal waste of time and resources! 

Look, I get it. It’s always been done this way, but the reality is this isn’t a quality of hire check, this is am I hiring someone who is stupid enough to not give me people who will at least say good things about me check. While you might still think that measure is valuable, it’s not. Traditional reference checking does not filter out enough candidates for it to be worth the amount of time and resources you put into it.

Now, I am a big fan of Reference Checking Technology, automated reference checking because this technology, on average, will eliminate around 10% of the candidates you want to hire, for very good reasons! Modern-day reference check technology is about helping you select candidates you see as technically a good fit, but you want to double-check the cultural fit.

Reference check technology also has a low resource impact. It’s automated so you aren’t having a real person track other people down to see how well you can all lie to each other. The questions that are asked, usually through email, are about a candidate’s preferences. I like to work in “X” way. The reference then is asked how they feel the candidate likes to work best on a spectrum of answers where both spectrums are positive. So, it’s hard for a reference to “game” the system.

Look, I hate calling you an idiot! 

I know you are checking references. Or at the very least, your executives think you’re checking references, because, let’s face it, they know nothing about hiring and science. They had their references checked back in the 1990’s, so they feel it’s something we must legally do or we’ll get fined or something. They have no idea!

Be better.

Stop checking references, manually. Start checking references using technology that will actually help you make a better hire. Also, don’t just take my word for it, or the word of one of the many reference check technology companies, prove it to yourself. Make some baseline measures you believe are important, test the technology on your next “X” number of hires, then check those measures again. Did you get better? Awesome. Did you stay the same or get worse? Hmmm, interesting, let’s dig into that! Continue to test and improve. Stop doing shit that makes you look like an idiot!

 

2021-2022 HR Trend – Teaching Sales People to Get Back on the Road!

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“Yeah, I can get as much, or more, done right from my living room as I did before the pandemic!” (said in the snotty tone of a spoiled brat kid, maybe a slight valley girl vibe) “Like, there is absolutely no need to go visit clients and potential clients in person!”

I don’t know much, but here’s what I do know:

Pre-Pandemic:

  • Next to impossible to hire good salespeople.
  • A constant struggle to get average salespeople to get on the road and meet with potential clients. (Why do we need to meet with people in person when we have email and Inmail?)
  • Overall, sales results weren’t too bad because the economy was on fire.

Post-Pandemic:

  • Next to impossible to find good salespeople.
  • Now everyone thinks working at home is great and why should I ever leave my couch!?
  • Overall, sales results won’t be as good because the economy isn’t as good.
  • Executives will freak the f*ck out because sales aren’t as good.
  • Someone will knock on the HR door and say something like, “Our sales suck, we need better salespeople and better sales training!”

Do NOT underestimate how difficult it will be to get your people back on the road!

Right now you’re thinking the opposite. “Tim, every single day I hear from our sales folks about how they can’t wait to get back on the road!” Yeah, turns out, they’re pretty good at telling you and their boss what they want to hear! They already sucked at getting out and making sales calls, staying home for a year, didn’t make them better!

What can HR do to help the Sales Results at their Company? 

1. Help your Sales Leaders make really good accountable goals that are trackable by individuals.

2. Report to your sales leader weekly travel budget stats. You might not be able to see if they did a good sales call, but you can ensure they actually got on the road!

3. Mentor/Buddy programs. It’s hard making sales calls in person. It’s a bit easier when you get back on the road with a partner. Yes, this increases cost, but we need to break the ice and get back into the groove.

4. Force your sales leaders to get back on the road with their team. We love, as sales leaders, to talk about our glory days, yet, not actually show the kids how it’s done.

5. Add a sales “work sample” into your interview process. Make the person interviewing come in and do a sales call with you and someone else from the sales staff. Make them show you they can actually do it. “Timmy, you’re going to come in sell me this Montblanc Pen. Go!”

HR Pros, do not discount the value you can bring to the sales operation of your organization. Sales, revenue generation, is the lifeblood of your company. Want to elevate your status within your organization? Get involved with helping your sales team thrive!

How Many of Your Employees Are Going to Get the Covid Vaccine?

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I’m sure you’ve been seeing the headlines, across America we continue to hear about front-line workers, healthcare workers who are refusing to get the Covid vaccine. In Ohio, it’s estimated that 60% of nursing home workers declined to get the vaccine!

I want to believe that those choosing not to get the vaccine when they could get that vaccine are just ignorant and natural selection will take its course. But, not even 100% of hospital workers, nurses, and doctors on Covid units are getting the vaccine they are eligible to get!

So, we know that when it comes time that we can help our own employees get the vaccine, not all will want it. This will cause a bunch of issues in organizations that we haven’t even come close to really knowing, yet.

Can you fire an employee who refuses to get a Covid Vaccine? 

Short answer? Yes. The longer answer depends on a number of factors. Do they have a legitimate religious exemption, not one they’ve conveniently made up in the past day or so? Do they have a document medical issue? Etc.

The reality is employers have a lot of ground to stand on when forcing employees to get a vaccine or lose their job. Getting the vaccine becomes a workplace safety issue and the government and the courts have shown a willingness to back these protections.

The more important question is, do you as an employer want to force employees to get the vaccine, or is there a better way to get the same result? This is really a company by company decision.

What are some ways to get employees to want to take the vaccine? 

Let’s face it, the vast majority of most employees, at most employers, will actually want to get the vaccine and get back to life as “normal” before the pandemic. So, anything you roll out to entice your employees to get the vaccine will be a bonus most probably didn’t need. That being said, here’s what I’ve been hearing some employers are doing:

  • Cash bonus to get the vaccine. $100 if you get the vaccine in a certain time period once it’s available.
  • Extra time off.
  • Extra flexibility around their schedule.
  • Making it super convenient, like offering vaccines onsite at the workplace.

It’s basically the carrot or the stick. Most likely, organizations will have to use both to get to the point of ‘herd immunity’. The reality is, based on data, you don’t actually have to have 100% of employees get vaccinated to make your workplace safe.

I think it’s important to remember that factor. You really don’t need 100%. As organizations do we really want to fight that battle with someone who just refuses, yet, they are a good, solid employee? I don’t think it will be worth it in the long run.

The one thing you might try is drafting an agreement for those who refuse which would state, they are refusing to get the vaccine and I would try and add in some language that gives you the right as an employer to be able to let other employees know who are those employees are aren’t vaccinated from a workplace safety issue, so other employees know who they need to continue to social distance from. Is this ideal? Heck no! There are HIPAA issues, among others. But, this is about how do we keep the majority of our employees safe.

Now, before drafting some agreement like that up on your own, get your legal counsel involved. They’ll balk at first, but with some pushing, they can put something together that will protect the organization from any legal blowback.

Again, you have to weigh the outcome of doing something like this. Those employees who refuse the vaccine, sign your agreement, and you make that public among your employees is now wearing a scarlet letter around. That isn’t good either, from a cultural standpoint.

This is why HR is so much fun! We don’t live in black and white, we live in the gray. There isn’t one perfect answer to the question. Of course, the best-case scenario is every single one of your employees wants the vaccine and gets the vaccine. Unfortunately, I don’t see that happening with too many organizations.

Bad Hires Worse!

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If I could take all of my education and experience and boil it down to this one piece of advice, it would be this:

Bad Hires Worse.

In HR we love to talk about our hiring and screening processes, and how we “only” hire the best talent, but in the end, we, more times than not, leave the final decision on who to hire to the person who will be responsible to supervise the person being hired, the Hiring Manager.

I don’t know about all of you, but in my stops across corporate America, all of my hiring managers haven’t been “A” players, many have been “B” players, and a good handful of “C” players.  Yet, in almost all of those stops, we (I) didn’t stop bad hiring managers from hiring when the need came. Sure I would try to influence more with my struggling managers, be more involved but they still ultimately had to make a decision that they had to live with.

I know I’m not the only one, it happens every single day.  Every day we allow bad hiring managers to make talent decisions in our organizations, just as we are making plans to move the bad manager off the bus. It’s not an easy change to make in your organization. It’s something that has to come from the top.

But, if you are serious about making a positive impact on talent in your organization you can not allow bad managers to make talent decisions.

They have to know, through performance management, that:

1. You’re bad (and need fixing or moving);

2. You no longer have the ability to make hiring decisions.

That is when you hit your High Potential manager succession list and tap on some shoulders.  “Hey, Mrs. Hi-Po, guess what we need your help with some interviewing and selection decisions.” It sends a clear and direct message to your organization we won’t hire worse.

Remember, this isn’t just an operational issue it happens at all levels, in all departments.  Sometimes the hardest thing to do is look in the mirror at our own departments. If you have bad talent in HR, don’t allow them to hire (“but it’s different we’re in HR, we know better!” No you don’t – stop it).

Bad hires worse, over and over and over. Bad needs to hire worse, they’re desperate, they’ll do anything to protect themselves, they make bad decisions, they are Bad. We/HR own this. We have the ability and influence to stop it. No executive is going to tell you “No” when you suggest we stop allowing our bad managers the ability to make hiring decisions they’ll probably hug you.

It’s a regret, I have something I will change. If it happens again, I won’t allow it. I vow from this day forward, I will never allow a bad hiring manager to make a hiring decision at least not without a fight!