2018 Talent Acquisition as a Career Survey! Take it now! @ATAPglobal

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I need your help!

As you may know, in 2018 I became the President-elect for the Association of Talent Acquisition Professionals (ATAP). I’m pretty proud of that because I love our industry and spend countless hours advocating for Recruiting and TA pros worldwide.

One of the member benefits of joining ATAP is access to some great data and research. Our most recent project is our inaugural Talent Acquisition as a Career 2018 survey. This survey is meant for any and all Talent Acquisition and Recruiting professionals, including ATAP and Non-ATAP members.

So, PLEASE take a few minutes and complete the survey!

The results should provide us great insight into how TA professionals truly feel today about their roles and their opportunities to be successful in their TA career. We will be sharing the results of this survey publicly first at the Spring ERE Conference in San Diego (April 2-4, 2018), and then on the ATAP website.

Please do me this favor and take the survey. We are trying to get over 1,000 responses! Click here for the survey.

ONE MORE THING:

What the heck is ATAP?!? I get asked this question almost daily. ATAP stands for the Association of Talent Acquisition Professionals. Founded in 2016, ATAP’s mission is to develop a body of unified educational, ethical and measurement standards, advocate on issues that impact those in our profession, and build a global community of inspired and informed professionals. Not only am I a member, but I’m the President-elect (Hair Club for Men joke!) You should be one too – Join Here – use my code to get $5 off your first-year “ATAPDISCTS”! 

Generational Profiling – The Newest Trend in Recruiting!

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We all have heard and know what Racial Profiling is, right?

Well, we get to add something new to our toolbox in recruiting, Generational Profiling!

Targeting someone because of their race is awful and illegal. Targeting someone based on their age is no different. It’s called it Generational Profiling and we are in the middle of an epidemic.

Take a look at the average age of these super popular tech brands:

You don’t have to be a genius to understand what’s going on in hiring in these companies. Remember a couple of years ago when we all got hot and bothered because Facebook and the like weren’t hiring women? Please educate me on how this is any different.

If the world, especially our work world, is moving to more and more of a technology focus, what are organizations doing to ensure they hiring for diversity across generations? I’ll tell you! Nothing! It’s not on the radar of 99.99% of organizations. We don’t give a crap if we hire older workers or not.

But, TIM, you don’t understand, older workers don’t get tech and they don’t want to work in tech!

Really?

Here are some fairly significant tech companies, compare them to the ones above:

27 years old average age of employees to 38 years old average age employees is statistically significant in a giant way!

IBM, Oracle and HP value the diversity of generations in the workplace, and are probably more likely to not be generationally profiling when hiring.

You hear “Generational Profiling” when CEOs of Fortune companies speak at shareholder meetings. They will say things like: “We need to ‘modernize’ our workforce”. They aren’t talking about re-skilling, they’re talking about getting younger, believing that’s their real problem. These old farts can’t do what we need to be done.

So, what do you do about it?

We, talent acquisition, need to start calling this crap out! If your hiring managers weren’t hiring women or minorities because of poor ‘cultural’ fit, you would call them out.

In Generational Profiling, ‘poor cultural fit’ equals ‘overqualified’. “Yeah, I don’t want to hire Tim because he’ll be bored in this role.” Bullshit. You don’t want to hire Tim because you might be challenged by having someone on your team that knows something you don’t!

We have the data to show generational profiling. You can put a report together that shows each hiring manager by age and years of experience, then show the exact same thing for their team, then show the candidates presented in the same manner. A really interesting thing will happen! You’ll instantly see which managers are profiling hires by age!

-Tim is 27 and has 6 years of experience post-college.

-Tim’s team’s average age is 24 and has 3 years post-college.

-Tim’s interviews selected average age is “X” with “X” experience.

-Tim’s interviews declined average age is “X+” with “X+” experience.

Stuff just got real!

No one, and I mean no one, likes to be called a racist or a sexist. Our hiring managers should feel the same way if they were called and ageist, but they’re not. We need that to change.

By the way, you will see this in promotions as well…

Your Weekly Dose of HR Tech: Will Blockchain Change Recruitment?

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So, I didn’t make millions of dollars on Bitcoin and quite frankly it pisses me off when I miss bubble like this! At this point, you’re probably tired of hearing about Bitcoin and Blockchain. I’m thankful for the bubble because it forced me to learn what the heck Blockchain is!

I think Blockchain will play a role in TA Technology in the near future. When you think of how we hire people, based on some sort of profile and/or resume, we are putting a ton of trust into something that is basically made up by an individual with little or no checking to know if it’s legit or not.

We know most people exaggerate or flat out lie on their resumes, LinkedIn profiles, Facebook profiles, etc. In a very simple sense, Blockchain is built to ensure that no information about a transaction is lost and it’s validated by everyone else in the network.

What if everyone you hired had a ‘blockchain’ resume? Where you felt 100% confident that everything on their resume or profile was 100% accurate. Sounds very interesting, right!?

I’m not sure, but I think this is where Blockchain plays a role in HR and Talent Acquisition in the future. What if we had ‘one’ unchangeable profile/resume for every single person on the planet? One common way to present all of your education and work experience that was validated. It’s a little big brother-ish to think about, but it’s not beyond reason.

I mean how long until Google forces us all down this path!? 😉

It would definitely make us feel more confident in our hiring. It would force people to rethink not giving notice, starting a job, but then they leave after a few days, all kinds of crazy things we see candidates do but it never ‘hits’ their permanent record. What if your blockchain profile would show the times you accepted an interview, then no call/no showed it!? Oh boy! I would sign up for that!

What’s the benefit to candidates? This is ‘your’ profile. This is your life. You own it. If you did great work at a job and some supervisor that hated you was trying to bad mouth you behind your back, that would no longer work. Your good work would speak for itself. Unchangeable would be the facts.

Plus, Blockchain as a resume profile would be completely transparent. This would make you ‘findable’ to every employer. If you’re a rock star, you should get paid rock star money. A blockchain profile would benefit people who are really good at what they do. It would suck for people who are bottom feeders!

I don’t know if this will happen or could happen, but it’s exciting to think about a world of resumes and profiles that were easy to navigate and completely trustworthy. I can wait for flying cars, let’s get the HR Tech industry on this situation right now!

The Power of Your Network is Still the Most Valuable Thing You Own!

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If you’re even a casual reader of this blog you know I have three sons. Two of those sons are in college. Being that my life’s work has been in HR and Recruiting you better believe they understand the importance of good grades and internships!

Being the Dad I am I thought it would be a good idea to use my network to try and help my boys get an internship. Let’s be honest, this is how most recruiting still works today. It’s about who you are, combined with who you know. My kids know me and a few hundred friends and family, 99.9% of which are absolutely no help in finding them an internship.

They’re a lot like most kids, besides this one exception.

I know a ‘few’ more people than they do. I’ve been writing for about ten years now. I’ve spent a career building a network. So, I put a very simple message out on LinkedIn. Here it is:

You see the number, right!? 99,973 views of this post as of me writing this post!

I don’t care who you are, or what your network is on LinkedIn, 99K views is a lot! I know a bunch of marketing pros who would give me their left arm for 99K views of anything they put out!

The outcome is still undetermined. Both boys have had interviews, so I’m confident they’ll find something wonderful. I’ve had amazing friends, peers, and people I’ve never met, reach out to help. Some with actual positions. Some with other connections who might have something. Others with just words of encouragement.

I was overwhelmed with gratitude.

When you write a free blog for ten years you really don’t have any idea what the ultimate outcome will be. I don’t ask for much of my network. I really didn’t expect much from the post above. I sent it out into the world and magic came back. It’s very cool!

Some learnings I’m taking away from this experience:

– LinkedIn for how much we love to hate it sometimes can be very, very powerful tool for networking.

– When a post goes viral, you are never prepared! If I didn’t reply back to you I’m sorry, it was unintentional!

– The next time you decide to ‘ignore’ a LinkedIn connection request, think about how that person might help your network.

I had a friend point out that some folks might be upset over this. The reason my kids will get an internship is because of ‘who’ they know (me, there dad). They have the advantage of having a network that can deliver these opportunities. What about all those kids that don’t have that same ‘privilege’. It’s not fair.

I can’t change the fact that as a father I want to help my kids get every opportunity they can. I didn’t do their homework and take their tests, that’s all on them. I don’t sit in on the interview, that’s all on them. I help out people not related to me every day in the best way I can. I’m not going to apologize for helping my own kids find a job. That’s just silly.

FYI – still on the outlook for a summer Accounting internship for a Junior Accounting Major with a 3.85+ GPA, who is a student-athlete playing college baseball on scholarship. It turns out most Accounting internships are in the Winter and Spring during tax season. He can’t do that with his athletic commitment. So, if you know of anything, let me know!

What Happens When ‘Dad’ Doesn’t Like How His Daughter’s Boss is Managing Her?

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If you follow sports recently you can’t get away from Lavar Ball, the overbearing Dad of three really talented basketball-playing sons. His oldest, Lonzo, is a really talented rookie in the NBA with the Lakers, his middle son was at UCLA as a freshman, got suspended from the team for shoplifting, and his youngest was a top recruit in high school.

Lavar took the two youngest kids out of school and took them to Lithuania to play professional basketball.

Lavar was back in the news this week when he told ESPN that Luke Walton, the Lakers Head Coach, wasn’t doing his job and should be fired.  Luke Walton is considered by many to be one of the top young coaches in the NBA and is highly regarded by both players and other NBA coaches. The NBA coaches came to his defense in a big way.

One, in particular, was Steve Kerr, considered the top coach in the NBA, and Luke Walton’s mentor. Here’s what Kerr had to say:

“This is the world we live in now. I was thinking about ESPN and they laid off, I don’t know 100 people…many of whom were really talented journalists covering the NBA. So this is not an ESPN judgment, it’s a societal thing more than anything…I’ve talked to people in the media and said ‘Why do you guys have to cover that guy.’ They say ‘We don’t want to. Nobody wants to. But our bosses tell us we have to because of the ratings and the readership.’

So somewhere, I guess in Lithuania, LaVar Ball is laughing. People are eating out his hands for no apparent reason. Other than he’s become like the Kardashian of the NBA or something and that sells. That’s true in politics and entertainment and now sports. It doesn’t matter if there’s any substance involved with an issue. It’s just ‘Can we make it really interesting.’ For no apparent reason. There’s nothing interesting about that story. You know how many parents of my players have probably been at home thinking ‘Why isn’t he playing my kid.’ Yet we’re sticking a microphone in front of his face because apparently, it gets ratings. I don’t know who cares, but people must care or ESPN wouldn’t be spending whatever they’re spending to send reporters to Lithuania when they laid off people who were writing really substantial pieces…”

Don’t think this ends here.

We can already find examples and stories from corporate America of parents getting involved in their kids work-life. In the past, a couple of decades ago, you would have never heard of a parent saying anything about how their kids were getting managed.

Now we live in a world where everyone has a platform and the ‘threat’ of this happening to you, your organization, to one of your managers, is very real.

It’s easy to say that you wouldn’t engage. That you would only work through the ’employee’ in this manner. That’s what the majority will say. But, what do you do when that parent has a larger platform than your brand? When ‘that’ parent finds others willing to listen. How are you prepared to react?

I can foresee a time in the near future where HR leaders will be meeting with parents to discuss issues. It happens in what part of society, politics, entertainment, sports, etc. before it filters into other parts of normal, everyday society. You can ignore it, but those who do will probably be the least prepared to handle this when it hits them over the head.

I’m ready. Bring Big Momma into the office, let’s talk this out!

The fact of the matter is if I’m transparent about performance there will be nothing I haven’t said to your child that I won’t be willing to say to you. I’ll first ask the kid if they want Big Momma to come in, which I’m guessing they’ll say “no”, but if they do, let’s do this!

There’s one part of our society that is ready for this and it’s teachers!

Teachers have been dealing with overbearing parents who think little Jimmy walks on water for years. You know what teachers do? They do the exact same thing you and your managers do. You sit them down, all together, you give very specific examples of behavior and performance, and you shut up and wait for a reaction.

When I taught, I found most overbearing parents, when presented with facts, would actually support me and help me get better performance. In teaching, and in the real work world, I’ll take any help I can get to get better performance!

In Lavar Ball’s case, he’s just an idiot with a stage.

9 Ways IBM (and the rest of us) Should Be Reinventing Talent @IBMWatsonTalent

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Amber Grewal is the Head of Global TA for IBM. It’s a big job. She posted on LinkedIn recently and gave her 9 ways IBM is reinventing recruiting. It’s pretty good. I’m not sure she wrote it. My experience is with giant corporations that they rarely would ever allow one person to post something so big on a social platform, but I’m sure she got in her ideas with some ‘corporate’ wordsmithing, either way, I liked it.

I like when large organizations put HR and TA leaders out in front of the brand. That’s always a risk. I like that IBM is taking that risk. They’re a big player in the HCM/TA tech space, and if you want my attention, give me less PR and marketing pitches, and more practitioner know-how!

Here is the infographic that “Amber” put together:

I’ll go through and give you my comments on all 9:

1. Upskill the Recruiting Function – Oh hell yes! The main problem with corporate recruiting is very little actual recruiting actually takes place. A whole lot of administering the recruiting function takes place. When need to flip those two things!

2. Horizontally Source – This is the Talent Pipeline. The problem with maintaining Talent Pipelines is they’re very expensive. I would rather see an On-demand sourcing function, than a pipeline function, but I like that Amber to be trying to marry the two in a ‘ready-now’ fashion.

3. Work Agile – I think what Amber is saying, and I love it, is not all requisitions are created equal. Some jobs we fill are more important and have more impact on the organization. Yes, yes they do! So, do those things first and do them fast, to maximize the impact!

4. Create a Recruiting-First Culture – This would be my #1. Talent Acquisition doesn’t own recruiting. Hiring managers own recruiting. I can help you staff your department, function, location, etc., but ultimately, you as the leader must own it. If you can get here in your organization, you’ll be great at talent acquisition. The next step is then getting every single employee to understand their role and significance in constantly attracting talent to the organization.

5. Trust-based Hiring – Yeah, I’ve got nothing. Honestly, this is a large, enterprise-level organizational issue. Here’s what happens. Manager A has a great talent, but that talent is being underutilized in their group. Manager B desperately needs the talent Manager A has. Manager A should, for the betterment of the organization, give up their talent to Manager B, but they don’t because they believe they won’t get the talent they need in return. This happens constantly in giant organizations, and it sucks.

6. Proactively Source – Maybe a good first step here would be to first ‘actually’ source! 😉 I like that Amber is focusing her team on certain things the organization needs. Hey, we suck at hiring females in tech roles! Cool, let’s make that a priority and specifically use a rifle approach to go out and get more females in tech roles. That’s just good recruiting. Might want to work with HR to ensure those females will feel like they actually belong as well, when they get into those roles or you’ll never get off that treadmill.

7. Cognitively Assist Candidates – Thanks for joining Marketing! This is where an LI post becomes a commercial and I would bet my entire salary (as a writer) that Amber didn’t actually have this on her original list! This one is supposed to be about Candidate Experience and I’m sure that’s what Amber had, but this is where Watson got shoved in. Not saying that’s bad, but it doesn’t sound like a practitioner put #7 together.

8. Personalize Offers – More Watson, but I will say personalization across the recruiting process is the key to reinventing recruiting. We all want to be recruited like a five star running back to Alabama. We want that experience. It doesn’t matter what role you get hired for, you want to feel like the most important person in the world to that company.

9. Interview with Cognitive – Okay, more Watson, but this is where I’m a huge fan! Very, very, very rarely will you go wrong when hiring smarter people who can process information faster. This doesn’t mean hiring only people who have a GPA of 3.5 or higher. There isn’t a ton of correlation between GPA and actual cognitive processing speed. Go find great cognitive pre-employment assessments and hire smart, it won’t let you down. Apparently, IBM has something like this called Watson or something, check it out.

Amber, thanks for putting this together! It’s a really strong plan for other TA leaders to follow!

 

LinkedIn’s Global Recruiting Trends 2018

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Each year, over the past few years, I look forward to reviewing LinkedIn’s annual Recruiting Trends report. The 2018 version is no different! It’s sixty pages of insight and case studies and really digs into the hottest trends in recruiting we are all facing. It’s definitely something every TA pro and leader should read.

One reason I like this report is that the data comes from over 8,000 TA pros from an almost perfect cross-section of small, medium, large and enterprise-sized organizations. This is rare. Usually, these types of reports are all enterprise-focused, but LinkedIn works to get each segment to be a quarter of the respondents.

LinkedIn found four main trends across all sized organizations in Recruiting:

  1. Diversity, Inclusion, and Belonging.
  2. Interviewing
  3. Data Analytics
  4. Artificial Intelligence

At first glance, this doesn’t seem very surprising. I don’t think any of us could have thought Diversity could have gotten bigger as a trend, but when you have a current political climate in America like we have, well, diversity has never been more important. Interviewing as a trend seems strange, and it makes me think there’s probably something LI is pushing from a product standpoint. The LI data shows interviewing is a trend because of how it’s evolving in selection.

Data and A.I. are also things that also seem to be solid trends that most TA pros are in the midst of trying to figure out. A.I. is an easy one, it was huge in 2017 and it’s not going away. Data was giant in 2015-16, and every HR tech vendor became a ‘data’ company, but the fact remains most TA leaders and pros still struggle to get their arms around this and the LI data shows this as well.

I read the entire report and took away two really cool ideas:

– Diversity and Inclusion are giving way to ‘belonging’. It doesn’t matter that you hired more women or more of whatever it is you needed to look like a United Colors of Benetton ad. If those you hired don’t feel like a part of the organization, you’ll never keep them anyway. 

This level of diversity is really hard. It’s actually easy to check boxes and get to a point where you’ll look politically correct as it relates to the diversity of your employees. It’s super hard to get to a point where people feel like they truly belong. Like they’re home. The LI report gives some great case studies on how organizations are doing this.

– TA uses of data are fairly robust, and nowhere to be found where those uses concerned with Days to Fill! (see picture below)

 

#1 – Increase Retention

I’ll scream this from the mountain tops until the day I die! Employee Retention should be owned by Talent Acquisition. HR doesn’t care! If someone leaves, HR processes some paperwork. The real work of replacing that employee falls on TA. HR has no vested interested, in most organizations, to retain employees. TA always does.

The easiest hire TA will ever make is the one they don’t have to make because a good employee didn’t leave.

It’s rare that an organization would place the entire bonus goal on HR around employee retention. If they did, you would see a cultural change that is incredibly positive in terms of how HR works to keep employees. The organizations that have the foresight to do this have really strong cultures.

I love that LI was able to show TA pros and leaders from every size of organization view Retention as the top use of data. It shows that TA pros are understanding the importance of data analytics a very high level. It also shows a major trend that LI kind of skimmed over. In 2018, Retention of talent is critical for organizations. It’s not sexy to report on, but it’s a fact.

Go download the report and check it out!

 

Your Weekly Dose of HR Tech – iCIMS buys TextRecruit

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iCIMS made big news this week by acquiring the best-of-breed recruiting software TextRecruit. TextRecruit is a program that uses text messaging, live chat, and artificial intelligence to help companies hire faster.

One of my 2018 predictions was that ‘Text’ messaging for recruiting would go mainstream. When you look at most corporate TA tech stacks the one missing component, surprisingly, is still the lack of integrated text messaging capability. Sure your recruiters are sending text messages to some candidates through their personal smartphones, but all that data is lost.

Companies like TextRecruit and GoCanvas.io are offering organizations the ability to text message candidates, from an integrated platform that is much more effective than single text messages from smartphones. These newer text recruiting platforms allow organizations to message many candidates at once, and ensure this data from both sides is captured and usable for the future.

Capturing both sides of a text conversation between organization and candidate should be a big deal for organizations who take compliance seriously.

So, what does this merger of iCIMS and TextRecruit mean?

Right now, it will be mostly business as usual. iCIMS will keep selling their recruiting platform with TextRecruit being an integration partner in the iCIMS marketplace, and TextRecruit just got some giant inside information on selling to iCIMS current and former clients.

In the future, it’s fairly easy to see that iCIMS will probably take advantage of developing fully integrated text messaging and screening into their main platform. Within the next three years all organizations, large and small, will be using some sort of messaging capability to connect and maintain a connection with candidates. Email isn’t dead, but it surely isn’t the primary means of connection for GenZ and Millennials.

iCIMS is really the first best-of-breed unchained HCM talent platform on the market to go all in on messaging. Some ATSs in the market have text messaging capability, but nothing close to what TextRecruit is capable of, so this is a huge win for iCIMS. Full enterprise HCMs with talent modules, for the most part, aren’t even close to having this capability, and it might be years before they can get there.

iCIMS will still have aggressive competition from Greenhouse, Jobvite, Lever, SmartRecruiters, etc., who are all building much more robust messaging capabilities with their ATS systems. iCIMS true advantage from buying TextRecruit will be on the enterprise side of the market where Taleo, Silkroad, Workday, etc. are now even farther behind iCIMS from a capability standpoint.

2018 should be an interesting year for merger and acquisition within the TA-Technology space as the five years prior to this year the amount of money invested into TA technology has been off the charts. You have a ton of small TA tech companies that are ripe for purchase and a bunch of ATS providers looking to build out a full function Recruiting end-to-end platform.

GenZ Doesn’t Want Your Stupid Millennial Office Happy Hour!

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Guess what 2018 will be the year GenZ’s get us to stop talking about Millennials and this just in, all those ‘after hour’ work happy hours you think your employees love so much, well, GenZ hates them and they’ll hate you for expecting them to go to them!

Hello, Employee Experience! Turns out all of us don’t like the same things, and GenZ is much more cautious and career-focused than their much older Millennial peers. A recent article in Wired had this to say:

The college student survey allows a more precise look at in-person social interaction, as it asks students how many hours a week they spend on those activities. College students in 2016 (These are GenZ, not Millennials)  (vs. the late 1980s) spent four fewer hours a week socializing with their friends and three fewer hours a week partying—so seven hours a week less on in-person social interaction. That means iGen’ers (or GenZ) were seeing their friends in person an hour less a day than GenX’ers and early Millennials did. An hour a day less spent with friends is an hour a day less spent building social skills, negotiating relationships, and navigating emotions. Some parents might see it as an hour a day saved for more productive activities, but the time has not been replaced with homework; it’s been replaced with screen time.

Basically, GenZs don’t want your forced socialization. They would rather be at home gaming, watching Netflix or hanging out in much smaller more intimate settings. So, your weekly office happy hour is like torture to GenZers.

Another factor playing into this is alcohol is more unpopular with GenZ than any generation before them. So, if you are having a group office interaction, your youngest employees would more likely prefer it be a non-alcohol affair, especially if it’s a work event.

GenZ has grown up with Snap and IG and they know better than anyone what happens when you get in drunk in front of people – it lives on forever and is embarrassing!  Combine this with being more career-focused as a generation and GenZers would just prefer to have other types of fun than drinking.

It’s not that they’re completely different than their older peers, but from a career standpoint, they’re probably more like they’re GenX parents in terms of thinking work is about work and not a party. They go to work to focus on their career, not socialize.

So, what should you do for GenZ when replacing the office happy hour? Here are few ideas:

– Weekly Netflix Series “Meet”-Up – Everyone in their own comfortable place all watching the same show at the same time and interacting on Twitter or Snap or IG or whatever messaging app fits your culture. But without actually physically meeting up!

– Encourage smaller one-on-one employee interactions – It doesn’t mean these younger employees won’t create many relationships across your company. They would just prefer one or two people at a time versus larger social interactions.

– Plan fun events that are dry, or that aren’t centered around alcohol. GenZers are not prude, and they are fine with people making the decision to drink, but they won’t want to choose to hang out at a work event where the sole purpose is getting drunk.

Ahh! Something and someone new to talk about! Isn’t this refreshing!?

The Most Valuable Skill Set of the Future Will be…

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Common sense.

We’ve lost most of it already.

We can no longer see both sides of a situation. There is only right and wrong, as interpreted by each individual, not actual right or wrong. That’s not reality, but that’s how we are reacting to most things that happen in our life.

The world is coming unglued because we lack common sense. We only see the extreme edges of everything. We no longer work to see both sides, or any sides other than our own, of a situation. I am right. You are wrong. Go kill yourself.

The big problem is we no this is wrong. How do we know this? We tell every person who doesn’t agree with us! The hardest thing to do in your life is being able to see the side of others. It’s super easy to only believe in the stupid stuff you already believe in.

This won’t go away because 2017 is over. What we are feeling had nothing to do with which year it is. It has everything to do with our lack of basic common sense to understand there is no right or wrong at the edges, just extremes. The answer is in the middle when you come together to find that common ground.

I not really looking to hire a certain educational skill set any longer. I’m looking to hire people that still have a shred of common sense left in them. It’s getting harder and harder to find that skill.