By now most of you probably have had the chance to read the Telsla article where they terminated 400 employees directly after their annual review process. If not, check out the link. Also, my buddy Kris Dunn did a great write up on Tesla’s ‘unique’ culture as well over at the HR Capitalist.(Go Check it Out!)
Everyone Has An Organizational Expiration Date
I was out at the HR Technology Conference last week and I was reminded of a post I ran a few years back. I ran into a ton of friends and colleagues, many that I’ve known for about ten years. These are good, smart people who are successful in the HR and TA industry.
Regardless, many of these folks are working at new companies, or even looking for work. I’m confident all will find what they are looking for, but it also points out a phenomenon that happens all the time which is many of us have organizational expiration dates.
There are a number of other reason people should have expiration dates with organizations, these include:
- Chronic Average: This is for the people who just never really do anything, they just exist in your organization. After a while, they need to just go exist at another organization.
- Convicted Idiot: This is the person who makes a certain bad decision, so bad, that their expiration with your organization must come up. Think, hitting on the bosses wife at the holiday party, or worse! Probably can’t legally terminate them, but they need to go someplace else.
- 1997 Top Salesman/woman: This happens way to much, yeah, you were top salesperson a decade ago, either get the trophy back or go give another organization your attitude! We tend to keep them around because we are hoping they’ll regain their top form, but they don’t. We need to just let them expire.
- My Boss Is Dummer than Me: An organization can take only so many of these, for only so long. Ok, you win, go be smarter than us someplace else.
- No Admins Left To Sleep With: I’m hoping the title of this one explains it as well, otherwise, you might have reached your HR expiration date at your organization!
But, what I’ve learned over the past couple of decades is that there are also some positive reasons of why people have organizational expiration dates:
- New CEO is running the show. One day you’re minding your own business, the next day the new CEO fast-forwards your expiration date so she can bring in her own you.
- We All Need Some New Magic. Many of us have a limited number of magic tricks. It might be amazing magic, but eventually, even our biggest fans get tired of our magic. But, the great thing is a new organization will love our magic! (Editors note: you can replace ‘magic’ with ‘bullshit’ and this works just the same)
- You Stopped Growing. I’ve met some folks who took their organization to some great places, but eventually they reached a point where they stopped growing. Going to a new organization is really the only hope.
Probably the best thing we can hope for professionally is that we will know when our organizational expiration date is up before others know. How do we do that? Work hard on having the best self-insight you can. It might just extend your expiration date.
HR Technology is Outpacing Leadership Skill #HRTechConf
It’s the big HR Technology takeaways 2017!
So, as you’re reading this I’m flying back home from ‘the’ HR Technology Conference. Another great show put on by Steve Boese and the LRP team!
There are so many things I take away from this year’s show and I wanted to share some of the bigger ones:
– HR and TA Technology sophistication are surpassing leadership ability in those functions. That’s a broad statement. There are many great HR and TA leaders out there that understand this tech at a very deep level, and they’re doing amazing things at their organizations. 90% don’t. This is a competency we have to increase!
– Artificial Intelligence will take your job. The A.I. company’s marketing will never tell you this, but you’re an idiot if you don’t understand how this works. A.I. will take away more and more task-level work. If you’re a practitioner that spends most of their day doing task-level work, you’re no longer needed, or not as many of you are needed. The ROI for A.I. is not more profit, it’s expense reduction.
– Technology doesn’t stop to let you breathe and catch up. I’ve been coming to HR Tech for years and the one thing is very consistent, every year the technology advances at an increasing rate. You have to work really hard to try and stay up with it.
– HR and TA Technology salespeople continue to struggle to connect the dots. And I think it’s getting worse! I think the biggest issue is trying to sound too sophisticated, and using too much ‘marketing’ speak to explain how your product can help. For the most part, we (HR and TA) are pretty unsophisticated. Just tell us like it is, show us how it works, and what impact it will make. 90% of us will never want to know how the sausage is made, or even care that you know. We get it. You’re smart. Now help us actually solve a real problem.
– This stuff is really cool! I wish we could break everything down easier so everyone felt more comfortable digging into their HR and TA tech stacks and want to get more involved because it’s pretty awesome to see how this industry is evolving our profession!
– There are good guys and gals selling great solutions who truly care about helping you make your company better. And there are assholes who want to make money and could care less about your success. Search out the good guys. Much of the tech we use is not that awfully different from one competitor to the next, but how much they truly care about the success of your organization can vary widely!
The future of HR and TA Technology is very bright. There are really smart people working on stuff that you can’t even imagine. Our industry will look very different in five years, and most of the direction will be coming from successes in other functions like marketing, sales, operations, supply chain, etc.
Keep demoing. Keep advancing your stack where and when you can. Don’t allow IT to pick what you use. Fight for better technology for your teams and your employees.
The Next Great HR Technology Company! #HRTechConf
Yesterday opened the 20th HR Technology Conference and I attended one of my all-time favorite sessions hosted by Steve Boese called The Next Great HR Technology Company.
The idea is kind of a Voice-like competition where you begin with a number of organizations all competing for the title, once you get down to the final four, each organization has an expert coach. The coaches for this competition were Lance Haun, George LaRocque, Madeline Laurano, and Ben Eubanks.
The four finalist were:
Beamery: A CRM/Recruitment Marketing platform out of the UK. Combining Recruitment CRM and Marketing Automation, Beamery is built to source, attract and engage passive candidates. Very impressive and in my opinion the most polished of the products presented.
Best Money Moves: A Financial Wellness App built to help your employees reduce their financial stress. This one surprised me the most in how functional it can actually be to help real people. What we know if the more stable your employees are in their financial health the longer tenure they have, so great retention tool as well.
Blue Board: Blueboard is the experiential employee rewards and recognition platform for the modern workplace. Memorable, personal and shareable employee rewards. Give your employees experiences ranging from $150 – $25,000! The example they gave was turning an employee into James Bond for a day, jumping out of a plane in a tuxedo, driving an Aston Martin, and learning how to make the perfect martini.
Papaya Global: Papaya integrates your entire workforce and payroll management on a single global platform and connects you to a network of verified local vendors. Specifically built for the small fast-growing global company, this was very impressive as well, especially to those who have ever tried to grow an employee population in multiple countries!
My voting on these four went like this:
- Beamery
- Papaya Global
- Best Money Moves
- Blue Board
The thing is, Blue Board won the overall crowd vote, and as soon as they presented I knew they would. It wasn’t about the technology, which is fairly basic, it was the cool factor. Everyone watching the presentation wanted one of those experiences!
So, great learning for all the HR Technology companies out there, and one thing I’ve noticed for years in this space, the best tech doesn’t always win. HR Tech buyers and users are like us all. We buy iPhones, not because the iPhone is best, we buy it because we love the design and it’s cool.
Blue Board has a great story, one everyone wants to be apart of, and it’s an easy sell. We want those experiences, and we want to give our employees those experiences. Is it a great technology? Probably not, but it doesn’t matter because it will flat out sell!
The others will sell as well. That’s what I love about this competition, all involved are winners. Even to make it to the stage means you’re one of the top technologies on the market. If you’re in the market for any of the technologies that presented, these are all well worth your time for a demo!
Building the Perfect TA Tech Stack! #HRTechConf
Arguably the hottest tech at HR Tech will be in the Talent Acquisition space. TA Tech has blown up over the past decade with billions of dollars entering the marketplace in investment. It seems like every single day I’m getting an announcement in my email about the launch of a new TA Tech company.
All of this has caused massive confusion amongst TA leadership in trying to keep it all straight. The common questions are:
- What does the tech even do?
- Do I need this tech?
- Doesn’t my ATS do this?
- What is my competition using?
- What should we be using to attract more talent?
- Etc.!
It’s really just a never-ending list of questions because the TA Tech marketplace has been moving at such a fast pace and the innovation within the space is truly unparalleled in comparison to anything we’ve seen in the overall HR Tech space, ever!
Luckily, the HR Technology Conference is here to help you feel much smarter about the TA Technology space. On Wednesday at 11am PT in the Venetian Ballroom A & B (come early they tell me this will be a standing room only session), a group of brilliant TA leaders and I, will take the stage tackling the dilemma of Building the Perfect TA Tech Stack! The experts on the panel are some of the top TA Tech brains on the planet – Jessica Lee from Marriott, Allyn Bailey from Intel, and Graham Pionkowski from Bazaarvoice (and of course me!).
The session is designed for both TA leaders and practitioners, but also all those TA Vendors trying to sell to us!
Completely vendor agnostic, which is a fancy way to say, we’ll be talking about the TA Tech we love, the TA Tech we use, the TA Tech we wish we could use, and maybe even a few TA Technologies we wish we could punch right in the face!
Our goal is to completely share our own TA Tech Stacks with the audience and have an open dialogue around what’s working and what’s not working. To help us all have a better understanding around the TA Tech that we see is foundational to our success, and what TA Tech we will need in the future to maintain our success.
It might be the most topical session of the entire show! We all need talent in a big way. Most of us will increase our chances to getting that great talent by having the perfect TA Tech Stack!
Turns Out, Employees Don’t Actually Leave Managers!
For decades we’ve been telling leaders this one thing about employees and retention. We’ve said it so much, it’s actually become ‘common’ knowledge we take for granted. It’s this one phrase:
Employees don’t leave companies, they leave managers.
Have you used this phrase? Of course, you have! Everyone in HR has used this!
New research has come out from IBM’s Smarter Workforce Institute, “Should I Stay, or Should I Go?” that has actually proven our ‘common’ knowledge is wrong:
“Managers are not the reason most people leave –
• Contrary to many media reports, only 14 percent of people left their last job because they were unhappy with their managers.
• The biggest work-related reason (cited by 40 percent of respondents) for leaving is because employees are not happy with their jobs.
• Almost as many people (39 percent) left their last job for personal reasons such as spouse relocation, child care or health issues.
• One in five (20 percent) workers left because they were not happy with their organization.
• Eighteen percent left due to organizational changes which had caused a great deal of uncertainty.”
This isn’t some small study of a hundred employees. IBM looked at data from 22,000 employees!
So, why has this concept of employees leaving managers become so wildly accepted and popular amongst HR leaders and pros?
You won’t like this answer, but we liked using this reason for employees leaving because it meant it wasn’t our problem. I mean it was our problem to help fix, but it wasn’t our fault. It was those stupid managers!
So, we’ll coach them up. Give them soft skills training. Talk down to them like their children, and help them become ‘leaders’. IBM didn’t actually say this was the reason, this is my own reasoning. It’s just super comfortable to give this explanation to why we have high turnover.
The reality is if employees leave there are likely numerous reasons all of which are probably centered on a bad employee experience. They were unhappy because of something. It might have been because they were working for a crappy manager, but it also might be they just made a bad fit decision in the job they choose to accept, or culturally the fit wasn’t good with your organization and the employee.
One thing is certain. Employees, the majority, don’t leave managers. They leave your freaking company. That’s not our manager’s issue, it’s all of our issues. Today’s challenge? Stop using this phrase and start taking ownership of your employee turnover!
The Core of Employment Branding & Recruitment Marketing
I’m writing a book on Talent Acquisition. You can buy it in April of 2018. It’s due to the publisher on October 31. I’m almost done and finishing up the chapter on Employment Branding and Recruitment Marketing. It’s a hot topic right now in the TA space.
Like most stuff I write, I try to break down things in HR and TA that we make way more complicated than it really is. We’re just hiring people, and trying to get the most out of our employees that we can. We aren’t launching the space shuttle or performing brain surgery. This stuff really isn’t that complicated.
I asked some of the most brilliant minds in the space and they gave some great advice, tips, and tricks. Some started to get deep into the weeds, but most gave ideas that were simple in nature to execute. There was basically one theme for each function, employment branding, and recruitment marketing:
Employment Branding at its core is your organization just telling your stories to candidates.
Not made up stories of what you want people to think about you, but your real employee stories. Simple, straightforward, this is who we are and why we love who we are. Some will love you, some will not. The best EB does just that, allows people to choose, so they don’t make a bad cultural fit choice.
Recruitment Marketing at its core is ensuring your stories get in front of candidates in a way and time they would like to consume those stories.
So, it’s less “We’re a great company to work for!”, because everyone says they’re a great company to work. No one says, “Hey, we’re a better than average company to work for!” Even though, that’s probably the real truth.
There is a piece of this, though, that I think the true employment branding experts are missing.
As consumers, we are all mostly dumb. A company tells us they have the best most reliable cars and then they tell us this over and over a million times, and we believe that those cars are the best and most reliable. We actually don’t do any research to find out if these cars are actually the best and most reliable. We got ‘marketed’ to.
Recruitment marketing can work the exact same way. Put enough content out saying you’re the employer of choice, and people will recognize you as an employer of choice. The reality is the difference between a ‘true’ employer of choice, and an organization that is not an employer of choice is pretty small. Small, like, most people wouldn’t see any differences.
Most employers are stuck in the middle of delivering a fairly stripped down basic employee experience. We all offer basically the same thing for all candidates. Thus, there’s a great opportunity for marketing to tell people we ‘actually’ offer a ‘better’ experience. Say it enough times and people will believe it.
I know my EB expert friends will say this isn’t being transparent and once the candidates get hired they’ll realize it’s not an exceptional experience. But, this is also mostly bullshit. Most people don’t realize it. They’ll get hired. They’ll go to work. They’ll be super excited for the new job. They’ll post a pic on IG. Life continues. One day, three years from now, they’ll wake up and think, nothing. They won’t think either way about your company from the last company.
There are like 3 actual companies that offer up this ‘unicorn’ level employee experience that can actually match your brand. The reality of employment branding is far less sexy and fun than we make it out to be. Our stories are uniquely our own, and yet, very similar to those stories of every other employer.
I love your stories, but don’t discount the power of marketing will have on candidate behavior.
GenX Rant: You’re not lonely, you’re just an idiot…
So, the Washington Post ran an article this week where the former Surgeon General states that the U.S. has a “loneliness epidemic” it’s currently facing. A what?!
From the article:
“Vivek H. Murthy, who became the U.S. surgeon general in late 2014 after a lengthy confirmation battle over his remarks about guns being a health-care issue, added emotional well-being and loneliness to his list of big public health worries.
Now he’s writing about the impact the workplace has on those issues, taking his concerns to employers and speaking out about how the “loneliness epidemic” plays out on the job. In a new cover story in the Harvard Business Review, Murthy treats loneliness like a public health crisis, and the workplace as one of the primary places where it can get better — or worse. “Our social connections are in fact largely influenced by the institutions and settings where we spend the majority of our time,” Murthy said in an interview with The Washington Post. “That includes the workplace.”
Have we lost our f#*king minds!?
So, Timmy doesn’t make friends at work, goes home and spends eight straight hours on social media, or binge watches 8 episodes of Breaking Bad and feels like no one is his friend. That not an epidemic. Tim is an idiot!
I wasn’t a lonely kid, and I didn’t grow up being a lonely adult. Why? My parents would physically lock me out of the house from like after school to whenever the street lights came on. I was no ‘allowed’ in the house. They forced me to got out and make friends. It’s a learned skill, making friends. They said only one thing, “Go make friends.”
No instructions. No scheduled playgroups. Get your lazy ass outside and make friends. It’s not hard, just don’t be an idiot to the other kids who are were also forced outside. A ‘friend’ is not a social connection. It’s someone you physically talk to, touch, you know what each other’s likes and hates. You know their dreams and fears.
So, here we are in 2017, we can’t find enough talent, we’re struggling to help our leaders manage the performance of our workforce, and now we have to teach adults how to make friends? You have to be freaking kidding me!
A decade ago Gallup found out the ‘trick’ too happy employees is they have a ‘best friend’ at work. Little did we know, then, but apparently we do today, HR would become best friend matchmaker for friendship illiterate millennials who couldn’t look up from their phones for fifteen seconds to say an actual “hello” to Timmy as he walked by.
I give up. We’re all morons. Society is lost. China, please come takeover already…
@LinkedIn Announces LinkedIn Talent Insights at #TalentConnect
LinkedIn made a pretty major product announcement today at their annual Talent Connect conference. By the way, no one talks about this, but quietly Talent Connect has become the single largest Talent Acquisition Conference on the planet! SHRM National (HR) has 15,000+, HR Technology Conference will go 6,000+, Talent Connect I heard was around 3,000+!
That’s a ton of TA pros and leaders in one location!
This morning in Nashville, LinkedIn let everyone get a peek behind the curtain on a new product that is just being released to beta with a select group of customers, with the goal to have this available to the entire market in the first quarter of 2018.
The new product is called Talent Insights.
For years LI users have been begging for more access to data and LinkedIn has responded in a major way with their Talent Insights product. Talent Insights is basically two major reporting tools that allow those using Talent Insights to pull in data like never before.
The first report is called Talent Pool. This report is a multi-filter report with a very familiar Recruiter-like interface. This tool is used by organizations to examine the available pool of candidates based on the filters you put in. Need to hire 50 Developers in Ann Arbor? This tool gives you all the information you need to make to launch the strategy to make that happen.
Talent pool gives your team the ability to be able to prioritize their efforts and sourcing strategy by seeing out of the entire available pool of talent, based on your search criteria, which ones are already engaged with your brand on LI, then if you’re using Recruiter you can quickly see that list and decide how do you reach out from there.
Let’s say that available pool of Developers in Ann Arbor is 10,000, but 1,500 of those developers have actually connected with you, looked at your LinkedIn company page, etc. This allows you to know who already is engaging with you, but also who hasn’t.
Within Talent Pool, you can also see where there are other available talent pools via a map function which allows you to click the locations on a map to see where these other pools are, and along with tons of data on active those pools of talent are.
The second reporting tool is the “Corporate” report. This is very cool in that you can now pull information on your competition in real time. Want to see who your competitors are hiring and in what roles? Done. Want to see where your competitors are hiring their talent from? Done. Want to see who your competition is losing talent to? Done.
By the way, it’s not only competition. The Corporate report will pull this data on any company, including your own.
The Corporate reporting tool also shows trends over time. Maybe your competition hired a ton of engineers from one company over the last twelve months, but in the last two months, they’ve hired no one from some others. Again, this gives your team insight to competitive behavior and skill sets like you’ve never had before.
Not only can you see what skill sets your competition is hiring, but the Corporate report will also show you how your own team stacks up in those skill sets against your competition from a hiring standpoint.
Like I said, great first step out of the gate on giving LI users more access to the data they’ve been asking for, and it’s easy to see where this could lead to down the road with some very robust, real-time business intelligence. We’ve known forever that LinkedIn was sitting on maybe the world’s largest data set, next to Facebook. We are now seeing the power of how that data can help your organization attract and recruit talent.
T3 – @Entelo Launches Envoy prior to #HRTechConf
This week on T3 I review the newest addition to Entelo, Envoy. First, who is Entelo? Entelo’s recruiting platform enables top talent professionals to find, qualify, and engage with in-demand talent. So, basically, Entelo was one of the first passive candidate aggregators that allows you to search for passive candidates.
Since they launched six years ago they’ve continued to add in functionality and features, including products to assist your organization in diversity recruiting, help you search your own ATS database better, and engage in outbound recruiting campaigns.
Yesterday, they’ve announced their most advanced product to date, Envoy. EnteloEnvoy uses artificial intelligence and deep learning to automatically find, nurture and deliver interested job candidates directly to the email inboxes of recruiters. This algorithmic approach to sourcing is the latest data-driven innovation from Entelo, the leader in helping talent acquisition teams hire better-qualified candidates, faster.
So, what does all this really mean?
With Envoy, recruiters simply set candidate criteria and the technology works in the background to sort and rank millions of potential candidates using machine learning algorithms that analyze fit across a number of different dimensions. Once top talent is identified, Entelo Envoy will personalize messages and send emails to candidates at optimal times and deliver replies from interested candidates directly to a recruiter’s inbox. Because the discovery, qualification and outreach portions happen instantly and automatically, companies hire faster and significantly reduce cost-per-hire and time-to-hire.
EnteloEnvoy will take the heavy lifting of sourcing and recruiting, and automate most of the steps. Your recruiters put in the job requirements and Envoy will go out and source over 300 million potential passive candidates, rank those candidates by who is the closest match, reach out to those candidates via email communication, and at the end of the process your recruiters will have a list of interested candidates who match the specifications you’re looking for.
It’s sourcing and recruiting for dummies! Envoy has basically idiot-proofed the process, and put your recruiters in a position to close! No longer will they spend most of their day on LinkedIn searching for candidates. Now they’ll spend most of their day speaking to interested candidates who closely match what you’re looking for.
Entelo has had Envoy in beta for a while working live with 50 of their current clients, and those clients are raving about the results. What TA leaders are seeing is Envoy is making their recruiting teams much more productive as they are now focusing their efforts on talking to candidates about their organization versus spending most of their time looking for candidates.
I love how TA tech is beginning to really increase the productivity of our recruiting teams and EnteloEnvoy looks to be leading the charge into this arena. Entelo Envoy will be demonstrated in Booth No. 2928 at the 20th Annual HR Technology Conference in Las Vegas from October 10-13, 2017.
T3 – Talent Tech Tuesday – is a weekly series here at The Project to educate and inform everyone who stops by on a daily/weekly basis on some great recruiting and sourcing technologies that are on the market. None of the companies who I highlight are paying me for this promotion. There are so many really cool things going on in the tech space and I wanted to educate myself and share what I find. If you want to be on T3 – just send me a note – timsackett@comcast.net