4 Tips for Hiring Candidates Who Have True Grit!

Posted on by
1

In our ever constant struggle to find the secret sauce of finding the best talent, many organizations are looking to hire candidates who have grit. What the heck is grit? Candidates who have grit tend to have better resolve, tenacity, and endurance.

Ultimately, executives are looking for employees who will get after it and get stuff done. Employees who aren’t waiting around to be told what to do, but those who will find out what it is we should be doing and go make it happen. Grit.

It seems so easy until you sit down in front of a candidate and try and figure out if the person actually has grit or not! You take a look at that guy from 127 Hours, the one who cut his own arm off to save his . That’s easy, he has grit! Susy, the gal sitting across from you, who went to a great state school, and worked at a Fortune 500 company for five years, it’s hard to tell if she has grit or not!

I haven’t found a grit test on the market, so we get back to being really good at questioning and interviewing to raise our odds we’ll make the right choices of those with grit over those who tell us they have grit but really don’t!

When questioning candidates about their grit, focus on these four things:

  1. Passion. People with grit are passionate about something. I always feel that if someone has passion it’s way easier to get them to be passionate about my business and my industry. If they don’t have true passion about anything, it’s hard to get them passionate about my organization.
  1. Doer. When they tell you what they’re passionate about, are they backing it up by actually doing something with it? I can’t tell you how many times I’ll ask someone what their passion is and then ask them how they’re pursuing their passion and they’ve done nothing!
  1. What matters to them. Different from passion in that you need to find out what matters to these people in a work setting. Candidates with grit will answer this precisely and quickly. Others will search for an answer and feel you out for what you’re looking for. I want a workplace that allows me to… the rest doesn’t matter, they know, many have no idea.
  1. Hope. To have grit, to be able to keep going when the going gets tough, you must have hope that things will work out. The glass might be half full or half empty, it doesn’t matter, because if I have a glass, I’ll find something to put in it!

I’ve said this often, but I believe individuals can acquire grit by going through bad work situations. We tend to want to hire perfect unscarred candidates from the best brands who haven’t had to show if they have grit or not.

I love those candidates with battle wounds and scars from companies that were falling apart, but didn’t. I know those people had to have grit to make it out alive!  I want those employees by my side when we go to battle.

Check out Angela Duckworth’s book Grit: The Power of Passion and Perseverance for more on this subject!

 

 

Gender Neutral Bathrooms Coming to a Workplace Near You!

Posted on by
3

Almost everyone at this point has heard of or seen President Obama’s recent letter to every school district in America basically saying that all transgender students should be allowed to use the bathrooms that match their gender identity.

While this isn’t an actual law the President did add wording to make school districts feel that if they didn’t follow this guidance, they could possibly lose federal funding. That is big because schools rely heavily on this funding to operate.

As you can imagine, this caused major outrage across America. The Washington Times released a poll that showed the majority of American’s actually are not in agreement with the President on this issue. Also, social media blew up with both sides defending their positions on this issue.

All of this leads to what’s the next step – the workplace!

We all know that if the President is going to take a stand on public schools and gender neutral bathrooms, it’s only a matter of time until government workplaces also are mandated, and then that rolls down to private employers as well.

As HR pros, it doesn’t matter what we believe regarding this position. Like many laws and mandates that happen, what we think about it ultimately is meaningless. What we are going to do about it becomes the true issue we face in getting our organizations prepared and compliant.

Here are a number of things you should be thinking about and starting to have conversation with leadership regarding gender neutral bathrooms:

  • This isn’t a moral or political issue. This is a compliance issue. Regardless, this will be a hot issue to deal with in your workplaces. At one point in our society, the majority of Americans thought it was completely normal that Black Americans should have separate bathrooms. This issue is very similar. You need to think about how you will educate your employees on gender identity.
  • Physical organization design can really alleviate this issue in organizations that can afford a design of private bathroom stalls for all. This becomes a funding and logistical issue. After a hundred years of having male/female bathrooms, moving to a design where you only have one bathroom for all with many private stalls (think much more private than current partial wall stalls) becomes cost prohibitive for most organizations, but ultimately might be the best overall design.
  • For the most part, you will have no issues in this transition. Your employees are adults and this is about having a good understanding of what gender identity truly is. More than likely the issues you will face are bullying from a very few employees who refuse to try and understand this issue. Be swift and strong with how you deal with these outliers. This will curtail future issues.

As leaders and HR pros we need to understand that we will have people who are uncomfortable with this issue for a number of reasons, mostly from lack of understanding and change. You can’t gloss over and ignore this issue, it’s a real issue.

Get on the front side of this. Your employees are already forming opinions and talking about this because of Obama’s letter and their children dealing with this issue in their own learning environments. This is a great time for us as HR pros to be proactive and begin addressing this on our own, in our own way, before it gets mandated and we look like we’re running around with no plan.

 

7 Benefits Communication Mistakes to Avoid Like the Plague

Posted on by
Reply

It’s conference season in the HR world and as I’m traveling around the country and meeting HR pros face-to-face I can’t help but feel the pain we all feel when it comes to employee communications.

I love seeing real HR pros speak about the transformations they are making in their organizations, and one thing, for sure, is a common theme in almost every story I hear – communication is tough! HR leaders have gotten to the point that we all know this is super important, and still it’s hard for us to get it right.

In the spirit of making this stuff a little less tough, I’m going to give you 7 Benefits Communication Mistakes to Avoid Like the Plague, to help you through your own organization transformations. Here we go!

#1. Don’t assume your news is bad!

We know a few people will take pretty much any news we share negatively, so we build an entire communication to address those few. My advice: Stop doing that! A lot of people might love the news. What about them?

#2. Don’t build a one-size-fits-all communication.

Each of your employees is a unique and beautiful pink unicorn, and, damn it, they want to be treated as such! Okay, so you don’t have to make each communication unique to each employee, but think about your two or three biggest groups of employees (could be segmented by age, location, tenure…) and at least make an effort to make comms that speaks to their unique needs.

Check out #3-#7 over at JellyVision – MeetAlex where this post was originally posted by me!

T3 – Brilent @GetBrilent

Posted on by
2

This week on T3 I take a look at the candidate recommendation engine, Saas recruiting software, called Brilent. Brilent is tackling one of the most challenging obstacles to innovation by helping recruiters place great talent. Brilent’s core technology instantly matches a pool of candidates to a company’s open positions.

Here’s the problem you have with your ATS – Candidate applies for a job you have open. A candidate doesn’t get that job, or isn’t qualified, and is almost immediately forgotten. With Brilent, when a candidate applies in your ATS Brilent matches their qualifications to every job you have listed and gives you a ranking on how well they match. They might have applied to Job 1, but they actually might be a better fit for Job 2.

Also, Brilent matches all the candidates in your database to instantly find hidden talent in your ATS you didn’t even know was there, or you just forgot about.  Then gives you a ranking of which candidates in your database are the best match based on their search algorithm which is much more advanced than simple keyword search.

5 Things I Really Like About Brilent: 

1. The team is led by former Facebook Data Science pros, so they know how to play with data really well! They understand this is a core issue for 99% of ATS users, and they’re finding a way to solve it!

2. The platform automatically matches candidates with all jobs, not just the one they’re applying for, and alerts them to jobs they are a strong match for. This ensures you that the candidate isn’t missing something, plus provides a higher candidate experience with no effort.

3. The system is built on machine learning so the more you use it to search your database to find great talent, the smarter it becomes to bring back possible matches, and less likely to bring back false-positive matches.

4. Brilent integrates directly with your ATS, and basically helps to cover up the single biggest weakness most ATS systems have in not allowing you to effectively leverage your database of candidates to find that hidden gold. The candidate who applied three years ago, but never went anywhere because your hiring manager found someone on his own. Bam! There she is again – ready to be contacted!

5. The ranking of candidates gives you a great visual of who has applied and who is in your database and who you should be contacting for the position based on how they ranked.  Also, anytime a candidate applies and gets a highly ranked match of one of your jobs, the recruiter gets alerted immediately.

Sometimes the best technology is the one that makes the most sense.  Brilent knows you normally don’t want to blow up your ATS and start over, but they also know your ATS isn’t working for you like you need it to work. So, they solve that. The best tech does that, it solves a problem and doesn’t blow up everything you have.

Well worth a look and a demo. It’s quick and easy to use. Check them out!

T3 – Talent Tech Tuesday – is a weekly series here at The Project to educate and inform everyone who stops by on a daily/weekly basis on some great recruiting and sourcing technologies that are on the market.  None of the companies who I highlight are paying me for this promotion.  There are so many really cool things going on in the tech space and I wanted to educate myself and share what I find.  If you want to be on T3 – send me a note.

Sackett Stats #36 – Boss Block

Posted on by
2

I was with some HR blogging friends at a conference recently and we were talking shop. Someone had a great idea for a blog post, but said they couldn’t find any stats to back it up, so they weren’t going to write about it. My exact quote back was, “I just make stats up!”

To be fair, when I do make stats up, I tell you! It’s something like, “9 out of 10 employees who are fired (by me) want to kill their boss!”

My stats aren’t just made up! Sackett Stats are based on nothing more than twenty years of my experience working in the trenches HR and TA, across multiple industries. To be honest, though, some idiot will one day read this and think it’s a real number, stick it in their Forbes article, and they a few weeks later you’ll see it at your local SHRM meeting in a presentation deck!

Sackett Stats! Like Pew Research, but far less likely based on actual research.

Sackett Stat #36 is called Boss Block.  The concept of this statistic comes from the number of years that are between you and your boss in age. The lower the number, the less likely you’ll ever be promoted, and the more likely you are to turnover.

The average over/under Boss Block number that pushes a person to leave an organization is 5.3 years.

If your boss is more than 5.3 years older than you, you are less likely to leave the organization, believing you will eventually get a chance to be promoted. Obviously, the farther apart in age, to your boss, the less likely you are to leave on your own. If your boss is 5.3 years or less to your age, you are highly likely to leave, believing there is no chance in hell you’ll ever get promoted because you’re being Boss Blocked for promotion.

Sackett Stats – like most stats, but more believable.

The Greatest Retirement Benefits You Can Give Your Employees

Posted on by
Reply

My Dad retired this past year. I’m already ‘leveraging’ him for some time. He has so much of it now! It’s like he won the time lotto and he’s throwing it around because he’s got so much of it. “Hey Dad, can I borrow a couple of hours!? It’s a busy week! I need you to pick up the kids!”

I read this article, The Huge Retirement Benefit You Probably Aren’t Expecting recently:

America is reaching a tipping point. Adults in the busiest phase of life, juggling kids and careers, number about 40 million, which is roughly equal to those near and in retirement, who typically have time on their hands. But the number of adults pressed for time is projected to grow slowly, reaching 49 million by 2050. By contrast, the number of retirees with plenty of free time will explode to 88 million, as more and more boomers retire.

When you add it all up, retirees will have 2.5 trillion hours of leisure time to fill over the next 20 years. This free time will redefine their habits and priorities—even their identities. And yet almost no one is planning for this sweeping change, according to a report from Bank of America Merrill Lynch and Age Wave.

Time is going to be the new currency of future generations. It’s like lake front property, there’s only so much. Unless you live in Dubai and have billions, then I guess you can make new lake front property!

The crazy thing is, organizations aren’t really putting that much effort into figuring this whole thing out. We’re treating it like we’ve treated retirement for decades. “Well, Bill’s retiring, let’s throw him a party, buy him a walker with a horn, and give his work to the new kid.” We aren’t thinking in a new context of what do these ‘new’ folks who are retiring really want?

What I’ve learned from Dad is we in HR are missing some things. Here are some ideas of Retirement Benefits you could offer, but you haven’t even begun to think in this new way of time:

1. Part-time, flexible Mentorships – Some people can’t wait to stop working for your organization. Many feel they’re being ‘nicely’ pushed out, or society makes them feel like ‘it’s time’ to leave. The reality, so many of your retiring employees would love to keep in touch. Help out the new kids. Lead mentor groups on how to deal with customer issues, leadership dilemmas, customer/client feedback, etc. And most would do it for free! They would volunteer their time!

2. Corporate Community Volunteer Programs – Remember, these super valuable, experienced, loyal former employees who love your brand, have a couple trillion (with a T) hours on their hands! Can you imagine how much good will you could leverage in the community if you activated your retirees as volunteers with some direction and leadership!?  It could transform your corporate presence within the markets you serve. BTW – hospitals do a great job at this! There is no reason you shouldn’t be able to do this in your organization as well.

3. C-Suite Bullship Detectors – Your executives don’t always know what’s really going on because they have a bunch of VPs kissing their ass telling them what they think they want to hear. Retirees are a great mechanism to tell your executives what is actually going on, versus what they’re being told. They’re like highly paid consultants, without the highly paid part!  We all need someone without a vested interest to tell us like it is, even when it stings a little. Your retirees would love to do this. Works really well for newer retirees who are still close to the business. Not so well once they get a ways out. You will be shocked at the bond your executives will build with these folks!

Something to think about. How are your new retirement benefits helping your former employees spend and invest their most precious commodity? Time.

 

Michael J Fox’s Perspective on Co-Workers #WorkHuman

Posted on by
7

Michael J. Fox was one of the closing day keynotes at the WorkHuman conference this year, and he killed it like you expect. One of the key takeaways I took from his talk was in regards to all those people you work with on a day to day basis.

Mike Fox laid out two things you should think about when you think about how you interact with your co-workers:

1. Enjoy the people you work with for what they can positively contribute to you and your organization.  This is all about focusing on the strengths of those around you. If you constantly focus on what someone can’t do, you make them miserable and you stress yourself out as well.  People perform better when you allow them to do what they’re good at. When you recognize them for what they bring to the organization, not what they don’t bring.

2. If you can’t enjoy the person you work with, be thankful you’re not them. We are all going to have people in our life that we have to work with that we frankly just don’t like. Could be personality, or skills, or attitude, etc. Mike Fox said you can still find a positive out of this by focusing on the fact you’re grateful that you don’t have their challenges, and by helping those people be the best version of themselves.

I love this philosophy!

Mike Fox was very big on this concept that judging others will get you nowhere. It’s such a big part of culture. I know I do some this myself, and it’s not something I’m ever proud of. The reality is judging others says more about your inadequacies than it does about the persons you are judging. It was a great reminder.

It was a great reminder. In HR and TA we tend to believe ‘judging’ is part of our job description, but it’s not. The best HR and TA Pros I know don’t judge candidates or employees but find what is most useful of those individuals and try and put those people in positions to be successful.

Finally, Mike spoke about fear. Fear others have when they look at him. They look at him expecting to find fear in him and instead see their own fear in his eyes. That statement made me pause. He’s not fearful of his situation. He’s happy life gave him this enormous platform to change lives.

Perspective. We shouldn’t assume we know others based on our own beliefs and fears. Here’s a guy who is facing an uncertain future, but he’s embraced the joy of living one day at a time. The real secret, he didn’t share, is we all are facing life one day at time, he’s just figured it out way before us!

 

Are Happy Employees The Answer? #WorkHuman

Posted on by
1

WorkHuman is this week and it’s one of the new transformative conferences on the landscape within the HR industry. The next generation of user conference (WorkHuman is sponsored by GloboForce) which is how do you engage an audience with awesome content and engage your brand without constantly shoving a sales pitch down your throat! WorkHuman has it figured out!

One of the best sessions had to be from happiness researcher Shawn Achor. The former Harvard researcher laid out a compelling argument on why organizations at all levels should be focusing on helping their employees be more happy. He had great examples from organizations that have focused on his research (see video below) that have gotten great results on higher productivity, higher retention and creating an environment that is more human to work in!

The whole conversation got me thinking of the chicken or egg scenario. What comes first an employee who is happy, or a happy employee?  Can you really make an unhappy person happy?

We all have that co-worker that never seems happy. They’re Eyore! Nothing ever goes right for them, nothing will ever be good, they always see the worst in every situation. I believe if you went backwards in their career with your organization, and you could see their interview, you would immediately pick up on the fact this was their core personality!

It makes sense to think that chronically unhappy people are going to be hard to make happy, thus, will probably be less effective as an employee. If as the research shows that happy people are more productive than unhappy people, or less happy people.

All skills being relatively the same, I would bet my career on the fact that if you then only focused on hiring the most happy people, you would have the same results that Shawn speaks of, without all on the ongoing programs.

Happy people, tend to be happy people almost always. It’s their natural zen. It’s where they like to live. Their natural state is to be happy. So, I would theorize that hiring those happy people would have a lasting positive impact to your organization.

Now we just need a great pre-hire assessment that measures someone’s natural level of happiness. I would think Shawn probably has the actual validated questions we could use. It would be nice if he just handed those over and let us started doing this!

Chicken or the Egg. You can try and make your employees happy, or you can hire happy people. Or, you could do both!

T3 – 100 HR & Talent Technologies You Should Know Right Now!

Posted on by
11

My good friend William Tincup (@WilliamTincup) is probably the single smartest person I know in the HR and Talent Technology space, worldwide! That’s saying a lot because this space is filled with smart men and women.

At HR Tech Fest a couple of weeks ago, William made a comment on stage that there is roughly 21,000 HR and Talent Technology companies in the world. Seems like a number I can’t even get my head around – I might know 200 or so!

To prove his point, William quickly put together 100 of the hottest companies on the market and shared them on LinkedIn. Since most of you don’t visit LI but once or twice a month, I wanted to share them here as well.

My suggestion is to demo one of these companies each week for the next 50 weeks. One hour of development per week, 50 hours total. Any of us can do this. Pick out the ones that make the most sense to you, in your role. This will change you professionally. You’ll be smarter. You’ll see what your competition is doing. You’ll begin to think more strategically. Yes, just be looking at, and better understanding the technology that is shaping your profession!

Yes, just be looking at, and better understanding the technology that is shaping your profession!

This list is alphabetical. None of these organizations are paying me (yet). If you’re not on it, but want to be, connect with William on the Twitters and just ask.

7 Steps To Turn Around a Broken HR Department

Posted on by
2

I had a friend start a new HR leadership position recently. When I spoke to her the other day, she talked about how the department she has inherited is completely broken. Her first question to me was, “how do I turn this thing around?”

We all have asked ourselves this question, haven’t we?

So, often you get your first shot at leadership because something is broken and a change needs to be made. Rarely, as a first leadership position, do you walk into Disneyland! Oh, look, everything is perfect, all the processes are great, all the people are hard working and get along, the budget has more money than I know what to do with!

It’s just not reality. If the department had all that, they wouldn’t be hiring you!

I gave her my steps to turning around a broken department, from my experience of turning around broken departments!

Step 1 – Don’t start by thinking you’re going to change the culture immediately. The culture is bigger than you. The only way you could truly change the culture is to go in day one, fire every single person, and implant your own new team. Culture will always win.

Step 2 – Look for low hanging fruit and pain points. Anytime you walk into a broken environment there are always simple little things you can do and change, that will be big wins. Do those first. This will buy you time to do some of the bigger things you need to do, and at least you’ll be starting with positive energy.

Step 3 – Fire bad people fast. I don’t care that they’re the only one who knows how to make changes in the system. If they’re bad, fire them. Again, the organization will thank you. And if you’re truly broken, being broken a little longer won’t matter, and now you’ll have an excuse.

Step 4 – Hire people who are loyal to you, first, the organization second. Broken departments eat up and spit out more HR leaders than you can imagine. It would be the first question I would ask when interviewing – so, how many leaders were here before me? Oh, five in five years, thanks, I’ll pass. If you’re going to put up a good fight, you need people who will die by your side.

Step 5 – Have a plan. Gain executive buy-in of that plan early. Continue to update executives on the plan. It won’t be fixed overnight, but managing up on the progress you’re making, will ensure success over the long run.

Step 6 – Build extensive relationships with your peer group in other functions as quickly as possible. To fix awful, you need friends. Friends in IT, Marketing, Finance, Operations, etc. You need those champions on your side, supporting your change. I don’t need everyone in my department to like me, I do need my other functional peer group to like and respect me if I’m going to turn this puppy around.

Step 7 – Stop saying HR is broken, or bad, or you’re fixing it. Start using language that we’re building best-in-case processes, world-class technology, market-leading functions, award-winning talent, etc. The organization needs to change the language of what HR is, to make it what it can be.

It’s the hardest, most challenging, thing you’ll ever do is turn around a broken department, but it will also be the most rewarding and best thing that ever happened to your career!