Misery May Love Company, But Bitterness Recruits It!

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Want great employees? Hire great recruiters, who love your company and love recruiting!

Yeah but Tim we really aren’t hiring anyone right now. I hear you, but let’s take a look at the long view for a second. Right now, you’re running lean. Every single employee you have, and every single new employee you hire, but be really strong, or you are going to be hurting.

During the most recent ten year run of good fortune that most organizations have had, we’ve made some really crappy recruiter hires. Recruiters who don’t really like recruiting and most of them don’t even like working for you. They are miserable. Miserable, but need a job, so they aren’t going anywhere.

Sometimes you need to give someone a gift. If they are miserable working for you as a recruiter, they will recruit other miserable people.

On the opposite side, people who love your organization make the best recruiters even if they have never recruited before. That doesn’t mean run out and make those who love your company recruiters! That might actually make them miserable! It’s the balance of loving your org and loving to recruit which is the secret sauce!

I keep hearing about organizations that are letting go of their recruiters because they don’t have any need for hiring. When I hear that I want to ask the CEO of that organization if 100% of the current employees they have are “A” players, great employees? Of course, she will say, well, no, not 100%.

Then you have some hiring to do. You have some upgrading to do. You need great recruiters. Recruiters who love hunting. Finding the best. Finding noticeably better talent. The best organizations are doing this right now. Average organizations are cutting really strong recruiters.

So, be better! 

The time to invest is when you can get the best deal on a commodity. Great talent is devalued at this current moment. HR and TA leaders should be going to their executive teams with a talent plan that says this is how we will become world-class on the backside of this pandemic!

In fact, Heads of TA should be cherry-picking great recruiters at this very moment! You give out a few gifts to those people working for you as recruiters who are miserable and you hire recruiters who love to recruit and happen to be very good at it!

Invest now in who you want to become, it’s never been cheaper. You won’t have this chance again for a very long time. The old adage is it takes money to make money. Well, right now, it takes a lot less money to make money!

 

 

#CoronaDiaries – Talent Acquisition Great Recession Mistakes We’re About to Make Again!

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Hey gang! I’m out in St. George, UT for a couple of weeks and still bringing you another edition of the popular video series Corona Diaries!

During the Great Recession, we had many business struggles that most of us are going through right now during the pandemic. We did what we thought was right and in hindsight, we learned so much about some things we didn’t do very well.

If you are from St. George or visited, let me know some inside tips! Where’re the best places to eat? What do I need to see for sure? Hit me in the comments!

E12 – The HR Famous Podcast – Getting Paid Not to Work!

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In episode 12 of The HR Famous Podcast, long-time HR leaders (and friends) Jessica Lee, Tim Sackett, and Kris Dunn come together to talk quarantine watching habits, unemployment insurance coverage, and the Payroll Protection Plan. The team brings up the challenges and nuances individuals might be facing when working through their unemployment insurance and PPP.

Listen below and be sure to subscribe, rate, and review (iTunes) and follow (Spotify)!

Show Highlights:

3:30 – The team starts the convo by talking movies and Netflix series. Tim calls out KD on not watching Parasite – Turns out KD was thinking about a whole other movie with Kevin James.

6:00 – Talking about Hulu and Netflix specials – KD even wrote about the Netflix American Factory docu-series.

9:20 – Tim brings up the elephant in the room, Unemployment, and the broken system of unemployment insurance. What are other countries doing that the US isn’t? He also brings up PPP – the US Payroll Protection Program.

12:15 – Jlee and Tim talk about the differences between states on the unemployment savings account weekly payouts.

15:25 – Is unemployment a forced savings plan? KD talks about loving it on the broad level brochure, compares the plan to social security and it’s struggles + the start of the new recession-era.

21:00 – Tim talks about worker bias. If you’re going to work, and someone else is unemployed and getting benefits – are we jealous? Paying into a system for something we aren’t receiving can be discouraging.

23:15 – Jlee says Tim is sounding like Andrew Yang with the concept of universal income. Regardless, this era will be challenging future changes in the UBI realm.

28:45 – How people should handle receiving the PPP through the CARE Act – are some of your employees making more on unemployment?

31:00 – KD brings up that using the PPP doesn’t always make the most sense. With restaurants and service base industries how does bringing back workers work when there’s no business?

33:05 – Tim talks about the tax, health insurance and other complications with folks choosing unemployment vs. being rehired

35:15 – The team talks about how fast everything has been moving, even for the federal government – but with speed comes some issues and misses.

39:30 – Closing it out by touching back on the more lighthearted Netflix watches.

Resources:

Jessica Lee on LinkedIn

Tim Sackett on Linkedin

Kris Dunn on LinkedIn

HRU Tech

The Tim Sackett Project

The HR Capitalist

Fistful of Talent

Kinetix

Boss Leadership Training Series

The New Normal for Hiring Hourly Employees!

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Not many of us are actually doing a ton of hiring right now. How do I know? There are 25 million people who applied for unemployment! That means there’s probably another 75 million that are currently under-employed or utilized.

This means that when we all get back to the ‘new normal’ of working, a bunch of stuff is going to change! How we attract, select, onboard, etc. can not be the same as what we did only sixty to ninety days ago.

Hourly hiring has always been a very “hands-on” endeavor and we must change that! My good friend and Recruiting Expert, Madeline Laurano has done a major research project looking specifically at hourly hiring. I’ve been spending time interviewing TA and HR leaders on the changes they are planning moving forward, and we are going to share with you all of those ideas and strategies!

Join us for a free Webinar on Tuesday, May 12th at 1pm EST: The New Normal for Hourly Hiring: 5 Strategies TA Leaders Must Consider Moving Forward! 

I’m so excited to have this conversation and share the information that Madeline and I have found! It’s always a great time just talking shop with her, and this is a topic we are both passionate about.

Thank you to the great folks over at Get.Fountain.com for sponsoring this and allowing us to present this information. Fountain is an easy to use Hiring Software trusted by the world’s leading companies. Source, screen, and onboard your hourly workers, giving them a great experience without all of the physical high-touch!

Your Hosts with the Most!

#CoronaDiaries – Unpaid Internship Edition! (video)

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How many internships have been canceled for the summer of 2020? 1 million, 2 million, let’s just say, most have been canceled, which leaves college undergrads and so many 2020 graduates in a very hard predicament.

How to get experience when almost every organization is telling you they no longer have a budget for summer interns! Let’s talk about a very unpopular topic in this edition of the Corona Diaries:

What do you think, my friends? Would you be willing to bring on an unpaid intern this summer and give them some valuable experience? Let me know in the comments.

What does the C-suite want out of an HR Leader?

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You may be sitting at home right now, asking yourself this very question! I wonder what my CEO prefers I do in my role. It’s a valid question, and one I find that great HR leaders already know the answer to, because they ask the question, often!

When I wrote my SHRM published book, The Talent Fix, part of the research I did was to interview hundreds of c-suite executives. CEOs, COOs, CHROs, CIOs, etc. I wanted to find out what made a world-class HR and Talent leader versus an average leader. From that research came some definite DNA traits.

It’s fascinating to have these conversations, and one thing I did was pull them away from just talking about their current HR and TA leaders. All that would turn into is a performance review, and they were giving it to me, not the person who needed and wanted it! We delved into the concept of if you could choose the ‘perfect’ leader to run your HR and TA functions, what would that person look like? What would they do differently than all before them?

Here is what your CEO wishes we would do in our role as HR and TA leaders:

1. Provide Data-Driven Solutions.

So often what we provide our solutions based on gut and feel. Solutions that are generated to be CYA and eliminate HR work, while increasing work on our employees. Data-driven solutions are desired by the c-suite because it shows you understand the goals and outcomes of the overall business and you are designing a function that will help meet those outcomes. Old HR used subjective measures of success because those were easy to meet. New HR, better HR, uses the same measures of business success that our c-suite uses to measure actual success.

2. Increase your Executive Presence to become that Executive Mentor.

It’s really lonely at the top! I know, I know, cry me a river for the CEO and her new Mercedes SUV, right!? But seriously, think about the role of CEO. As a CEO you can’t really just go to a direct report and say, “Hey, I need some help, I’m not sure I’m doing the right thing!” That will never happen! But as an HR leader, we have this ability to be that confidant and executive coach for our c-suite, but only if we actually put ourselves into that role! That takes executive presence. The greatest HR leaders I’ve been around in my life, all played this role for their c-suite!

3. Be a Futurist.

Our CEOs believe we are firefighters, first responders at our best. While we love our real-world first responders, being viewed as that by your leader in HR isn’t a good thing. Having to fight fires all day, every day means we can’t figure out how to get ourselves out of the firefight and begin building a better state of being. Our c-suite also believes we do not have the level of technical savvy to even choose our own tech stack, so they choose it for us like we are children. Becoming a futurist, pulling ourselves above the fires, and building a strong understanding of how technology can help every aspect of HR, will put you on another level of HR and TA leadership.

Becoming great at anything isn’t easy. Don’t allow yourself to be told by anyone that it is. It’s something you’ll work towards the rest of your career. I find that super exciting, as lifelong learning and development is what keeps HR and TA new and interesting to me every single day!

I’m an SHRM-SCP. I’ve been certified in HR for over 20 years! I’m proud of the certification and the continual learning I’ve done to increase my skill sets. I recommend you take a look at SHRM Education Spring 2020 Catalog and pay close attention to these programs and e-learning modules:

  • 32 – Consultation: Honing your HR Business Leader Skills
  • 33 – Investing in People with Data-Driven Solutions
  • 34 – Powerful Leaders – Transform your personal brand and executive presence. Strategies for Leadership in HR.
  • 35 – Future of Work Fast Track

Use the code “HRRocks” when registering for a Spring or Summer SHRM Educational Program and receive $200 off until May 15th! (excludes SHRM specialty credentials and SHRM SCP/CP prep courses)

Happy Thoughts by Tim Sackett

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My local news station is doing just positive news for one of their half-hour shows on Thursday early evenings. I’m a cynic, I suspect it’s a play to grab ratings on a low ratings time, but you know what? We could all use some good news!

So, I sat down to think about all the Happy things that are going on that I could share. It’s not easy! There’s so much negative, I can’t even with the news anymore, but here goes:

The All-In Challenge!

Have you heard about this? A bunch of celebrities are auctioning off stuff and they’ve tried to make it inexpensive so everyone can have a chance, not just rich folks. So, you can be in Kevin Hart’s next movie and get the chance for $10 to put your name in the hat! Or Justin Beiber will come to your house and sing a song! You can play in the NBA Celebrity All-star game, etc. The entry fee for each is just $10 with all proceeds going to provide food for those affected by the pandemic. I’m obsessed with this, I want to do half of the stuff!

Hourly Workers Getting their Do! 

To be honest, I’m not a giant fan of everyone calling themselves heroes. I like to save the “H” word for those who really put their lives on the line for my freedom and safety on a regular basis. All that said, hourly workers usually just get dumped on with crappy pay and crappy jobs, and right now many of those folks are holding this country together. I was in a gas station today and the lady in front of me was running a laundry mat and she said, “I’m an essential worker! I’m needed right now!” Yes, you are my dear! Get all the feels you need right now!

Family Tik Tok Videos! 

They are corny. Some funny. Some not. All of them are families doing stuff together and I quite frankly think it’s awesome. Even those where they are just having their Mom or Dad hold the camera. At least you are finally doing something with your teenage kids! Family Tik Toks and Puppy Tik Toks, keep them coming. If you haven’t downloaded Tik Tok, it’s 99.9% stupid short videos and every once in a while some pure gold.

Conversations at the Dinner Table! 

Yep, we are all sick of each other by this point, but in a couple of months, I have had more real conversation at my dinner table than the combined past two years! That is awesome and makes me smile! My wife and I are actually getting tired of cleaning up after dinner because it’s happening every single night! I have boys so you usually don’t get a lot of conversation anyway, but it turns out if you actually sit down every night, they start talking.

The Return of Civility! 

Maybe it’s just me, but it seems like everyone is a nicer right now. I mean I guess any of us could kick the bucket at any moment so we tend to just be a little nicer to each other. Of course, early on we were all fighting each other for toilet paper, but once we got settled in I think people are truly caring about their neighbors and community. Even in my work interactions, everyone seems to be really concerned for each other’s safety.

I like thinking Happy Thoughts. I’m reminded of a great quote by Viktor Frankl:

 

E11 – The HR Famous Podcast – The future is $99/month HR Managers!

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It’s episode 11 of The HR Famous Podcast, long-time HR leaders (and friends) Jessica Lee, Tim Sackett and Kristian Dunn kill some more time by recording a new episode on the pod (of course trying to flatten the curve in their respective isolation pods) focused on what virtual HR looks like today – including what kind of HR services you can get for $99/month. Plus there’s some stripper name talk too.

Email subscribers click through if you don’t see the player below or click here for a direct link or hit iTunes, Spotify and Google Play – please rate and review!

Show Highlights:

1:42 – Jessica calls Tim sexy, or at least she calls his voice that, while he proceeds to completely pass on the compliment and instead complain about back to back conference calls followed by hating on Kris’ deck, which he sure seems to be jealous of. Not the first time he’s talked about Kris’ deck. Sounds like it’s gonna be a really good episode.

3:13 – The crew takes a cue from John Krasinski of The Office fame and channels some of his Some Good News goodness – at which point KD shares that his house looks more like Lord of the Flies with nearly grown children fighting over Corn Nuts. Just kidding. The real good news is that his boys are home and bonding. Sacks meanwhile shares that his team is finding the purple squirrels. They exist. They can be found.

6:06 – JLee humbly admits that she has finally – nearly 20 years into her career – mastered VLOOKUPs in Excel and shares that she and hubby have come to an agreement to FINALLY allow for some food delivery to start happening in their household.

7:46 – On to the real topic. Wait for it. JLee gets an ad on her FB feed and it’s for… drumroll…  get your very own HR manager for $99/month via an L.A. based startup, Bambee.

10:26 – Tim reveals the truth about Bambee. These aren’t HR managers who are on the other end of the phone line providing consultation to Bambee’s clients. (And no, they aren’t strippers either.) These are life insurance sales people disguised as HR relationship / account managers.

12:40 – KD breaks down the model. They start with offering a baseline of HR services targeting SMBs that maybe just to start have an HR coordinator who can also do payroll. At 100+ employees, bigger needs obviously develop and that’s when you can’t leverage Bambee anymore. But Sacks thinks there’s no way there’s any value to be gained from a service that’s $99/month regardless of your company size.

15:15 – JLee gets more curious about who exactly these HR managers are that Bambee is hiring and finds a single job posting for the job. It turns out you have to manage 200 clients at a time in addition to the upsell work they do on the life insurance and training services the company also offers. But look, they have a really good Glassdoor rating as JLee finds. People are happy to work there.

19:29 – The crew exposes the fallacy of Bambee, especially in this era of the Rona – virtual, remote HR services yet they require their HR managers to work on-site.

23:00 – KD prophesizes that virtual is the future and the world will be moving to being employed outside of your metro area. Which gets the group talking about what the true value of HR is, and what it then means to deliver HR in a remote environment.

27:50 – A new business idea emerges. It turns out the crew actually not-so-secretly loves the Bambee model but just with higher end remote resources. They struggle with what to call it though. There’s got to be an available stripper name out there though. JLee quickly moves away from sharing too much about their next business venture and seeks out some advice from the guys.

31:22 – Kristian Dunn the life coach offers JLee some advice on how to influence and lead in these times when we’re virtual and remote. He also proceeds to pronounce “Marriott” the right way. It rhymes with “chariot” folks. And Sacks comes back around to Bambee again and the value of the service and wants in on the biz.

37:00 – The guys land on a stripper name that they’ll call their next biz. Wait for it. Welcome to the stage… (you have to listen to hear it).

39:00 – KD wisely shares that he knows enough to not ask what’s for dinner. Especially if it’s chips and dip again.

Are We Still Pissy About Unpaid Internships?

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Back in the height of the Great Recession (think 2008-2010), when we had double-digit national unemployment numbers. It was dark times, especially for those students who were graduating and those trying to get internships.

Most organizations in hard times cut internship programs. It’s not that they are not important to recruiting, it’s just the ROI drops as unemployment numbers rise. If you have a lot of candidates, it’s tough to spend valuable resources on interns who aren’t really adding much value, if any, to most organizations.

Internships, at its core, is mostly a one-way proposition on the front side. We hire you to get experience. We pay you. We hope you’ll come back and take one of our open jobs and in the future help us be successful. It usually works out, but it’s not a guarantee. In hard times, “not a guarantee” is a hard budget item to get approved!

During the Great Recession the idea of offering “Free Internships” was being used by many organizations and a lot of people lost their minds!

“You have to pay people for the job they do!” “All Interns should be paid fairly!”

Basically, this all went away pretty quickly because the economy took off and we got to the point where we weren’t just paying interns, we were competing for interns and developing all kinds of programs and incentives for interns because talent was so scarce.

The argument wasn’t really solved, it just disappeared because it was no longer relevant. Well, say hello to my little friend! The Free Internship concept is back! Thanks, COVID!

Let’s talk a little bit about our current internship situation!

  • Most organizations have canceled internships for this summer. There will be significantly fewer internships for the summer of 2021, as compared to summer 2019
  • As unemployment rises and layoffs grow, more will cancel these programs.
  • New graduates who can’t find jobs, need experiences to build their resumes.

Should we offer Unpaid Internships? 

YES!!! 1000% YES!!!

Now, let me explain. If you can afford to pay your interns, but be a dick and not pay them! If you can’t afford to pay interns, but you can afford to give students and graduates valuable experiences, give them those experiences!!!

I never understood the argument that you must pay interns for their time. I did student teaching as part of my undergrad degree. I worked a full semester as a teacher and I paid full tuition and never got a dollar for that work! My wife is a Physical Therapist and she did many practicums (medical internships) where she had to pay for school, work full time without pay. Many professions have this happening.

We turn a blind eye to these examples and just believe it’s part of getting that degree, but it’s truly no difference. The reality is, the experience you get, the ability to put that brand on your resume and have a professional reference is very valuable. So, working for free almost always works out for the best for those who take on those experiences and give it there all.

For the record, I have paid my interns. I will pay my interns this year. But, I can’t tell you I’ll always be able to pay interns. At that point, I have a decision to make. Not have interns, which only hurts those kids who need an internship, or have unpaid interns. I’m completely comfortable having unpaid interns, as I know the value it gives those individuals.

I’ve gotten questions recently about unpaid internships, as I hear so many people canceling their internships for this summer. “Can we have an intern work remotely and be unpaid?” Well, it’s not officially an employee, but if you want to “mentor” a student, and that student what’s your mentorship, nothing is stopping you from helping that person out!

Understand, if you aren’t going to pay someone, you get what you pay for. But, I also truly believe that a student who says, “Hey, I can give you twenty hours per week to learn the business” we have a moral obligation to help these students out in a time of crisis!

Okay, hate me in the comments – but we need to be open to Unpaid Internships!

Would you choose to live at your job 24/7 for a month? These workers did!

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40 employees of Braskem America in Marcus Hook, PA unanimously decided they would lock themselves in their plant for 28 straight days, so they could safely make N95 masks for healthcare workers. Day and night, they worked, ate meals with each other, and slept at the plant to ensure there would be no spread of the virus to the products they were making.

The workers spent 12-hour shifts making polypropylene and a non-woven fiber in N95 masks, hospital gowns, and sanitary wipes.

Braskem has given the workers “enhanced employee compensation” for their work.

They were provided an onsite kitchen and supplies to sustain them as they operated the manufacturing facilities in isolation, according to Braskem.

Workers got TV breaks and drive-by visits from family during the 28-day period.

You might be thinking to yourself, “Well, I would do the same thing!” Especially given that most of us have just spent a full month or more with our families in lockdown in our houses! And I believe many people would have sacrificed as these employees did for the betterment of the healthcare workers who desperately need this PPE.

But don’t kid yourself, I’m sure this was an emotional decision for many! It’s not like the workers of a manufacturing facility do this on a normal basis. Most probably don’t travel for work, so they see their family and friends every single day. Going a month without that contact had to really difficult! I don’t like going for three days without seeing my dog!

The HR person in me loves this story and also knows that somewhere out of this probably comes a wedding, or bad breakup, or a baby! You just don’t keep 40 people together for 28 straight days, day and night, and not have some stuff go down! If HR has taught me anything, it’s humans will be humans!

I know the reality of this situation is this company was doing what companies do. Because of a crisis, they have a very short-term opportunity to make some great money and in the process help healthcare workers, help their employees, and help the stakeholders of that organization. It’s a win-win-win all the way around. It doesn’t stop this being a great story and we need all of those we can get!

So, my question for you today is, would you be willing to spend 24/7, for a month with your co-workers and your co-workers only!? Working, eating, sleeping, side by side? Hit me in the comments!

I loved that one of the workers being interviewed said one of the things they took for granted was being able to work next to someone and sit down to eat next to someone and not have to be six feet apart or even worry about that. When they came out into the ‘real’ world they realized they took stuff like that for granted.