The Rules for Office Romances

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Valentine’s Day is coming up in a couple of weeks. As HR pros we know what this means, which is usually a lot of unwanted advances by horny dudes who think they have a shot at the hot co-worker, who has absolutely no interest in them at all.

Welcome to the show, kids!

I’ve given out some rules in the past. Everyone on the planet has read my Rules for Hugging at the Office, but Office Romances are a little more complicated than the simple side-hug in the hallway. So, I thought I would lay out some easy to follow, simple rules for Office Romances for you to pass out to your employees on Valentine’s Day:

Rule #1 – Don’t fall for someone you supervise. If you do fall for someone you supervise, which you probably will because this is how office romances work. In that case, get ready to quit, be fired, be moved to another department, and or get the person you’re having an office romance with fired, moved, etc.

Rule #2 – Don’t fall for anyone in Payroll. When it ends, so will your paycheck. At least temporarily, and even then it will be filled with errors from now until eternity. It’s a good rule of thumb to never mess with payroll for any reason.

Rule #3 – Don’t mess around in the office, or on office grounds. Look I get it. You’re crazy in love and just can’t wait until you get home. The problem is the security footage never dies. It will live long past your tenure with us, and we’ll laugh for a long time at you. So, please don’t.

Rule #4 – Don’t send explicit emails to each other at work. It’s not that I won’t enjoy reading them, it’s that I get embarrassed when I have to read them aloud to the unemployment judge at your hearing. Okay, I lied, I actually don’t get embarrassed, but you will.

Rule #5 – Don’t pick a married one. Look I get it, you’re the work-spouse. He/She tells you everything. You get so close, you really think it’s real, but it’s not. You’ll actually see this when the real spouse shows up and keys your car in the parking lot.

Rule #6 – Don’t pick someone who has crappy performance. Oh, great, you’re in love! Now I’m firing your boyfriend and you’ll have to pick between him and us, which you’ll pick him, and now I’m out two employees. Pick the great performers, it’s easier for all of us.

Rule #7 – Inform the appropriate parties as soon as possible. Okay, you went to a movie together, not a big deal. Okay, you went to the movie together and woke up in a different bed than your own. It might be time to mention this to someone in HR if there is at anyway a conflict of some sort. If you don’t know if there’s a conflict of some sort, let someone in HR help you out with that.

Rule #8 – If it seems wrong, it probably is.  If you find yourself saying things in your head like, “I’m not sure if this is right”, you probably shouldn’t be having that relationship. If you find yourself saying things like, “If this is wrong, I don’t want to be right”, you definitely shouldn’t be having this relationship.

Rule #9 – If you find yourself hiding your relationship at work, it might be time to talk to HR. We’re all adults, we shouldn’t be hiding normal adult relationships. If you feel the need to hide it, something isn’t normal about it.

Rule #10 – Everyone already knows about your relationship. People having an office romance are the worst at hiding it. You think you’re so sneaky and clever, but we see you stopping at her desk 13,000 times a day ‘asking for help’ on your expense report. We see you. We’re adults. We know what happened when you both went into the stairwell 7 seconds apart. Stop it.

There you go. Hope that helps as you prepare for Valentine’s Day!

Buy Game Stop! No wait, get back to work!

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Everyone is talking about Game Stop and AMC and a bunch of other companies that no one should really be talking about! Why? Because a bunch of remote workers are sitting at home, not working, and playing around on Reddit and their Robinhood brokerage accounts!

Yeah, I said it!

You have employees you’re paying to work remotely who are messing around thinking they’re day traders by buying crappy stocks off Reddit suggestions. Also, they think they’re sticking it to the “man” by doing this, so in their mind, they’re really saving the world. All while you’re paying them to sell more Saas software…

This is why Remote Work doesn’t work! 

Everyone loves Remote Work. Why wouldn’t you. You get paid to do the same work in half the time, and you get to do it sitting on your couch with Netflix running in the background and you’re still wearing the same stretchy pants you woke up in! God Bless America! Am I right!?

Remote Work fails when leaders feel like even one person is taking advantage of the system!

Look I get it, I get that Timmy is sitting in his office, at the office, and still not doing anything, but Mary, your CEO, can walk by Timmy’s office and scare him enough into thinking he should probably do some work.

Most organizations suck at having measurable performance indicators for every position, or any positions, besides sales. Most performance measures that employees have, would happen regardless if they actually did their job or traded crappy stocks all day, or ran an Etsy shop out of their cube.

Can’t we all just be adults!? 

Apparently, no.

You don’t want to be micromanaged at work, but the true future of “Remote” work is we are going to micromanage the sh*t out of you! (No, not me, all the other bad folks!) The bigger the company, the better the technology they’ll be able to afford to ensure you’re actually working and not acting like a wannabe revolutionary taking down the stock market by buying bad stocks.

If you have over 500 employees working remotely right now, at least 3% of those people are amateur day trading on your dime. It’s just a numbers game, at this point. Depending on what your business does, you can probably raise or lower that number 1-2%.

“But, Tim! You don’t get it! I work a flexible schedule, so I’m putting in more hours and still being a bad day trader!” No, you’re not. You’re an idiot who is going to cry you got wronged when you get fired because your company found out a part-time seventeen year old can produce more than you, without any formal college education.

Gawd, I actually love being the voice of reason! 

Man! I’m not a life coach, but what I wouldn’t do to punch some stupid 35-year-old dude in the mouth who’s trying to explain to me why Game Stop is a good investment, ‘really’! Turns out, no one needs a brick and mortar store to buy online games! Thanks for the advice, Trevor, how did all those folks at your company respond to that analysis in the company Slack!?

Okay, you don’t have to work forty hours a week, because when you’re home you have fewer distractions and you get your job done in thirty. The question you should really be asking yourself isn’t if America is considering you a hero for buying Game Stop stock, but if you can do that all day and still get your job done, who else is thinking they probably don’t need to be paying you any longer?

I can guarantee you, Game Stop doesn’t care about your job!

Does a $15/hr Minimum Wage Really Help Workers?

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There might not be a more controversial topic in 2021! Whether or not we (the United States of America) should raise the minimum wage for all workers, in all states, in all jobs to $15/hr.

I would love to say this is ‘simply’ a political issue, but it’s not. It’s much more complicated than politics. Both sides will point to studies that prove why or why not we should have a minimum wage of $15/hr. The reality is, a $15/hr minimum wage is more of an economic issue than political.

What is the argument, really, for and against a $15/hr minimum wage? 

For $15/hr:

  • People need a living wage. $15/hr for a forty-hour week, roughly puts a person at an income level of $30,000 per year. Which, in theory, would bring that person above the poverty level. Let’s be clear, “above poverty level” is still a freaking tough life!
  • Corporations are making record profits on the backs of hourly workers. Hello, Jeff Bezos!
  • Other countries have done this and it’s worked out just fine.

Against $15/hr:

  • Raising the minimum wage to $15/hr and above will cost jobs. If you force employers to pay $15/hr as a minimum they’ll hire fewer workers and have them work fewer hours.
  • $15/hr minimum wage is too little for some markets and too much for some markets. We should let market dynamics decide what the minimum should be.
  • Other countries, like Australia, pay a living wage, but have you been to Australia? It’s not the U.S. It’s U.S.-like, but when you go to a “bar and grill” in Australia you don’t get waited on. You go to the bar, order your food, and they yell your name when it’s done. Need extra ketchup? Go to the bar, wait in line, and hope you can get the one bartender to get it for you. Why? Because wait staff costs too much, so they use them. Things are different. So, yeah, “waitstaff” in Australia gets paid a living wage, but those places just don’t hire very many.

What does the research really say? 

Here is where the rubber meets the road because we can always find a study that will back up whatever point we might have. I’m for an increase in the minimum wage, or I’m against it, I can share with you five studies each supporting my take. Ugh! So, what is it really?

I found a study that looked at all the minimum wage studies (not some dumb Forbes article, real academic research), both for and against, to break down the facts and the myths. Here’s what they found:

  • There is a clear preponderance of negative effects on employment when raising the minimum wage.
  • The evidence is stronger for teens, young adults, and less-educated.
  • The evidence around specific industries is less one-sided.

What does all of that mean? 

First, while you will find studies saying that minimum wage does not impact jobs, there is way more academic and economic literature supporting the other side. Also, the evidence shows a strong effect on younger workers and lower educated, so there might be some room to talk about family or adult minimum wage standards verse just the standard one-size-fits-all. There is also a need to look at minimum wage by industry, again not just across the board.

An example might be, manufacturing sectors can pay $15/hr but service level restaurant jobs can not. Or, $15/hr makes sense in New York City, but not in Winona, MN. Maybe it could be looked at via high margin industries verse low margin industries.

What is clear, from the evidence, is that a straight $15/hr minimum wage, for all people, for the entire country, is not the best remedy for our current dilemma. Most likely, what will happen, if the $15/hr minimum happens is you’ll see organizations adjust accordingly by doing a combination of rising prices, cutting costs, cutting hours, and cutting jobs.

If you believe corporations are just going to “eat” the additional expenses, at the cost of profit, you are at best naive.

What’s my take?

I don’t like the proposal of just across the board we are going to raise the minimum wage to $15/hr across the country. I don’t like it because it won’t do what people think it should do, it’s really just more political posturing. In the end, consumers will pay more (which maybe we should) and corporations will cut to make the same profits. Ultimately, workers will take it on the chin, again.

If politicians truly cared about workers, they would dig in and do a minimum wage by market. It would be way higher than $15/hr in some locations and probably a bit lower in some locations, but there would be more strategy and thought behind it. The federal government does this now with pay bands for federal workers, they should be able to do it for all workers with minimum wage.

To not include market dynamics in compensation policy shows the government doesn’t really care about workers, truly. Because when it comes to taking care of their own, federal government employees, they do take into consideration market dynamics. $15/hr in Los Angles, San Francisco, and New York City is nothing, let’s be real.

Let me hear it in the comments! Are you for or against a $15/hr minimum wage and why? 

Why are PTO Balance Rising Out of Control?! #HRFamous

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On episode 47 of The HR Famous Podcast, long-time HR leaders (and friends) Tim Sackett, Kris Dunn, and Jessica Lee come together to discuss Peloton, the top qualities people are looking for in a candidate, and PTO bank build-ups during the Covid era.

Listen (click this link if you don’t see the player) and be sure to subscribe, rate, and review (Apple Podcasts) and follow (Spotify)!

Show Highlights:

1:30 – JLee is doing fantastic on this episode because Sex in the City is getting a reboot!

2:45 – JLee’s husband ordered balloons to celebrate her 100th Peloton ride, and she told him the wrong day! It was only her 100th workout (not ride).

3:30 – Tim has discovered that people are gaming their ride numbers on Peloton by doing more short rides instead of the longer rides.

4:20 – First topic: Tim got an email from a PR firm advertising the “Top 10 most important qualities in a candidate.” This is a recent study from 2021. What do you think the top quality is?

5:30 – KD’s top quality he looks for is “kicking a**.” What’s the top quality you look for?

7:30 – JLee looks for good listeners as one of her top candidates in a new hire. She thinks one BS thing from the list is “sincerity.” She doesn’t really understand what it means.

9:00 – #gsd. Look it up.

9:45 – Gary V messaged JLee for mentioning him on the show. We’re ready for you to come on the pod, Gary!

12:00 – Tim was on a CHRO digital forum recently and heard discussion from a panelist that a company found their PTO banks were rising astronomically. This not only became a people-management issue but a financial issue for the company. Tim thinks that this is BS because people are just taking time off because of increased flexibility instead of taking PTO.

15:00 – JLee says that she’s saving her PTO for when she can take a real vacation and travel again.

16:00 – KD thinks that the concern is BS and agrees with Tim. He thinks a major reason for this is the huge increase in downtime in 2020.

18:00 – There is a concern that once the world has returned to some normalcy, that everyone will take their PTO and there will be no one working. JLee discusses some strategies that could be used to combat this issue, like cashing out PTO days.

21:30 – Also on the CHRO digital forum, Tim learned that companies are saying they need to take and send data to hiring managers each month rather than quarterly or yearly.

23:20 – Another finding from the forum is a PTO charity bank, where people can donate their PTO to help hourly workers who do not qualify.

29:00 – Last topic: favorite TV/movie the crew has watched recently. JLee loved Bridgerton, and KD hasn’t really been watching too much.

There is no such thing as “Too Much Talent”!

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There is this common belief that one organization can have “too much” talent and having “too much” talent is most likely not going to turn out well. Okay, this is a commonly held belief amongst sports teams, specifically, basketball. (All non-sport fan HR pros check out…WAIT!)

The concept happens when you have organizations build super teams. The reason we believe it will fail is mostly ego-driven. All of these superstars won’t be able to play together because they all want to be ‘the’ star and for the team to win and play well, you must take on a role. And, that role, might not have you being the star.

The Brooklyn Nets are this year’s version in the NBA of “too much” talent, with superstar players, Kevin Durant, Kyrie Irving, and the newest addition, James Harden. All three are superstars.

Why do we feel an organization can have too much talent? 

As ‘normal’ people, we have a hard time believing that someone who is great, a superstar, would be willing to share their glory. To take a backseat or play the second chair, for the good of the ‘team’. It is our belief that most people suck, apparently. Or, truthfully, we suck, because we are just projecting our own beliefs!

I like science and some researchers wanted to take a look at this phenomenon of super teams and too much talent. What did they find?

  • Teams benefit, overall, from having more talented team members.
  • The benefit decreases over time, but…
  • More talent is never detrimental to team performance! 

While a great team might start to get less great over time, that is mostly due to a lot of non-talent factors. Could be the age of athletes, less motivated to succeed, etc. But, still, the team is more successful, with the talent, than before.

How can we use this knowledge in normal, non-sport organizations? 

First, we need to understand that all hiring managers are a bit hesitant to hire someone they feel is more talented than themselves. This is human nature, we all have this trait at some level. We want to protect the job we have, hiring someone great, no matter what we tell ourselves, we feel puts our own job at risk. This is normal, not a weakness.

The way around this is that everyone has to come together and acknowledge we all have this weakness. “Hey folks, we need to hire people better than ourselves if we want to become a super team. That said, we need to hold each other accountable to that end”

Second, we need to be able to measure “better”. What is better than you or me? How can I measure that in a candidate? That is truly an impossible task, for most professions and positions. At the very least, you must be able to look yourself in the mirror and ask the question, “Is this person better than me, or given the chance, could they become better than me and a decent time period?” “Can I help this person be better than me because they have some core skill sets I don’t have?”

Every CEO I’ve ever met wanted to hire better people for their company. Only a handful had the self-insight needed to truly hire better people. The first step to hiring better people is realizing you might not be the best! That’s hard for some executives to comprehend and admit. In fact, it’s hard for almost everyone to comprehend and admit!

You can not have too much talent on your team. You can not have too much talent on your team. You can not have too much talent on your team. You can have too many talented people who are assholes. That is something entirely different!

Covering Up a Career Hickey

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I had a person work for me at a past job in HR.  She performed the HR cardinal sin of sins, she shared personal, confidential information with an employee outside of HR.  My problem was, this person was a high performer, an outstanding employee, she had a frustrating, weak moment, and did something you just can’t do in an HR position.  This is what we call a Career Hickey. Sometimes you can survive these hickeys and cover them up, and continue to work as normal.  Many times you can’t.

So now, this Hi-Po has a Huge Hickey.  Interestingly though, this Hickey can’t be seen when you look at their resume or interview them in person, but it’s a Hickey they can’t get rid of.  So, barring a life-turtleneck how does one cover this puppy up?

It’s interesting because I think that probably the best of us have a hickey or two that we would rather not have our current or future employer know about.  Sometimes they’re big-giant-in-the-back-of-a-Chevy-17-year-old-I-will-love-you-forever hickeys and sometimes they’re just oops-I-lingered-a-little-too-long type of hickeys. Either way, I would rather not expose my hickeys and have to worry about how this will impact the rest of my professional life. And here’s where most people drive themselves crazy.

As HR Pros I think it’s important for us to be able to help our organizations determine the relative value of individuals.  This person was a rock star at ABC company, did something wrong, and couldn’t maintain that position any longer with ABC because of said incident, and lost their job. Now we have a chance to pick up a Rock Star (and probably for a discount).

The question you have to ask is not could we live with this person if they did the same thing here?  Because that really isn’t the question, you already have that answer is “No.”

The question is: do we feel this person learned from said wrongdoing and is there any risk of them doing it again? 

You might come to the conclusion, “yes, they’ve learned, and yes, there is potential they might do it again” (let’s face it if they did it once, they’ve shown they can do it, so there’s always a risk), but it’s a risk we are willing to take.

So how does someone come back from a transgression at work? The answer is that they have some help.  Eventually, someone is going to ask the question: “why aren’t you with ABC Company anymore?”  They’ll give you the canned answer they’ve been developing since the moment they lost their job. If you’re a good interviewer, you won’t buy the first answer (I mean really – so you decided it was better off not to have a job – is what you’re telling me?!) and you will dig to see the hickey.  Hickeys are funny in that you really can’t take your eyes off of them, once you see them, but for those who can get by the hickeys, you might just find a great talent who is grateful for the second chance.

But, you also might find someone who just likes being in the back of that Chevy and getting Hickeys. You’re the HR Pro though and that’s really why your company pays your salary – to mitigate risk vs. the quality of talent your organization needs to succeed. So, you have to ask yourself, can you live with a Hickey?

Hiring for a High Give-a-Damn

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Josh Zywien, the CMO of Paradox, made a great hire recently, and I sent him a note telling him so. I like to do that. He knows he made a great hire, but it’s always nice to get a note confirming your belief! If you don’t know Josh, you should give me a follow, he’s one of the good guys in our industry.

Josh responded to my note with a statement I wanted to share because it’s profound:

I like to hire people who have a ‘high give-a-damn’! 

I absolutely love that and told him I was stealing it!

What does hiring for High Give-a-Damn Mean? 

It’s one of those intangibles you know when you see it. Like porn. Hard to explain, but when I see it, I know what it is. High Give-a-Damn (HGD) individuals don’t just care about their job and their company. HGD is pervasive in all aspects of their life. You’ll see it come out in other ways away from their career as well.

The High Give-a-Damn Traits:

  • High attention to detail
  • Live an orderly life
  • Most likely, they have a well-kept house, clean, and probably make their bed every single morning.
  • Classic fashionable dress styles that don’t stand out, but you notice them
  • They say the right things and the right times
  • They can be counted on
  • Follow-through is impeccable
  • They give a shit about stuff that matters
  • Have a habit of taking care of their physical & mental self more than the average person.

People with HGD don’t drive around in a messy car with a coffee stain on their shirt. They might not have a lot of money, but what they have, they take care of. They do more with less because part of HGD is not to waste resources, both professionally and personally. So, you take care of your stuff. Part of your ‘stuff’ is your personal self.

I’ve written about organizations “Hiring Pretty” in the past. Scientific research shows that organizations that tend to hire more attractive people actually have higher results. There is a bit of this in HGD. Individuals with HGD most likely get the most out of the attractiveness they have.

It doesn’t mean the person has to be naturally ‘pretty,’ but think of the time when you took that one selfie, that one time when you were feeling super cute, had that one hat on, the light was right, and now it’s your favorite IG photo. Yeah, that, but now what if you did that every day? That’s HGD. “Felt cute, not ever gonna delete!”

Now, at this point, you might be saying, “Tim, all of this seems superficial. There is nothing here about skill or performance, about actually being able to do the job.” Yeah, I’m not only hiring for HGD and nothing else. This is about what if I had three people who had similar skill levels, education, and experience. At that point, my tiebreaker is, who has the most HGD?

Who is going to bring the most HGD to the team? Because in the end, when I’m going to war with my team, I want people who give a damn. Yeah, we might be making widgets for crackheads, but I still want people who want to make the best widgets for crackheads. People who want to make sure that crackhead has the best experience with our product and service. (Right now, Josh is like, WTF, how did I get in a Tim Sackett Blog Post with Crackheads!?)

Not enough Hiring Managers are hiring for HGD. In fact, as a society, we have kind of gone soft on HGD. We have this belief that you can be HGD in your personal life but not your professional life, or vice versa. The reality is true that HGD is always on or never on as a personality trait. You either give a damn about your life, or you don’t. I want to be around and work with people who are HGD.

Did You Marry Up? Or Marry Down? #HRFamous

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In episode 46 of The HR Famous Podcast, long-time HR leaders (and friends) Tim Sackett and Jessica Lee come together to discuss the art and concept of marrying up, use John Krasinksi and Emily Blunt as their case study, then pivot to something more serious and talk about the use of professional conduct policies by HR Leaders in crazy times.

Listen (click this link if you don’t see the player) and be sure to subscribe, rate, and review (Apple Podcasts) and follow (Spotify)!

Show Highlights:

2:30 – Two topics on the pod today (but KD is more excited about one than the other!).

3:00 – First topic of the week: marrying up! KD was wondering in the text channel with JLee and Tim if actor John Krasinksi of The Office fame married up when he married actress Emily Blunt (The Devil Wears Prada, Mary Poppins Returns, The Girl on the Train). It rose the level of a pod topic, so they discuss the art of marrying up across partners.

4:30 – JLee thinks Krasinksi definitely married up. She also thinks that her own husband married up, but she also thinks she married up because of her low credit score!

5:45 – KD asks JLee to numerically rate Blunt and Krasinski. She thinks Blunt is around an 8.5 and Krasinski is in the 6.5-7 range. He’s not hot enough for JLee!

8:00 – Tim’s initial reaction is that every man marries up, but he realizes there may be some gold-diggers out there who will marry down for money.

9:30 – KD asks JLee and Tim to now rate Krasinski and Jenna Fischer’s characters from The Office. They both think it’s a pretty even match.

10:00 – First rule of a happy (heterosexual) marriage: the man has to say he married up.

11:30 – KD asks JLee if a woman could ever say she married down. She says no, but you can say that your spouse married up.

14:00 – Check out the Best Hire Ever episode featuring JLee to hear about her familial experience!

16:00 – Next topic of the day: KD and Tim were both quoted in HR Executive about how to handle employees that partake in outside events that polarize them to some teammates at their company.

18:00 – Tim thinks in order to create a workforce that has diversity of thought, you have to allow your employees to partake in events that express that thought. However, if it crosses the line into illegal activity, that’s when action must be taken.

21:00 – JLee ponders if it matters what role a person holds in a company when it comes to events like the insurrection on the Capitol.

22:00 – JLee brings up the term “doxing,” which refers to outing someone for something they did on social media. She thinks this new practice brings some complexity to this issue.

24:00 – KD thinks that companies and HR leaders must have a strong professional conduct policy to give them the flexibility they need in all scenarios.

26:15 – Business Insider released an article of their premium service about a Github Jewish employee that warned their co-workers in the company messaging channels about Nazis being out in the D.C. metro area. A few days later, the employee was terminated. While that may seem extreme to some, the team discusses the fact that we don’t know the whole situation, and by the way, that’s where a great HR leader comes in — to display judgment.

You’re an Idiot if You Still Check References!

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One thing really hasn’t changed in hiring in like fifty years. Before we hire someone, in certain higher-up levels within our organizations, we do this little dance. The dance is us asking you for “professional” references, that we must check before we can “officially” hire you, and you giving us such references, which are basically your friends.

Don’t think it’s a dance? Think it’s truly helpful in finding noticeably better talent? Answer me this one question:

How many candidates have you rescinded the offer to because they received a bad reference? 

Wait! WAIT! Let me first take a guess at your answer…Let me see thousands of candidates, hundreds of hires, divided by the square root of 73, and my answer is: ZERO!

I’ve asked this question to thousands of HR and TA pros, thousands of candidates and basically it’s like one out of a thousand, and even that “one” has a story! “Oh, sure, just last week Tim we rescinded an offer. So, we checked the references as usual, and everything came back that this candidate was Jesus-like, could walk on the water, all of that. But, our receptionist knew someone who went to school with this guy, who happens to know his girlfriend’s mother he broke up with two years ago and come to find out, he’s a loser!”

So, the references were fine, but…

Checking References in the traditional way that over 90% of organizations still use is a complete and colossal waste of time and resources! 

Look, I get it. It’s always been done this way, but the reality is this isn’t a quality of hire check, this is am I hiring someone who is stupid enough to not give me people who will at least say good things about me check. While you might still think that measure is valuable, it’s not. Traditional reference checking does not filter out enough candidates for it to be worth the amount of time and resources you put into it.

Now, I am a big fan of Reference Checking Technology, automated reference checking because this technology, on average, will eliminate around 10% of the candidates you want to hire, for very good reasons! Modern-day reference check technology is about helping you select candidates you see as technically a good fit, but you want to double-check the cultural fit.

Reference check technology also has a low resource impact. It’s automated so you aren’t having a real person track other people down to see how well you can all lie to each other. The questions that are asked, usually through email, are about a candidate’s preferences. I like to work in “X” way. The reference then is asked how they feel the candidate likes to work best on a spectrum of answers where both spectrums are positive. So, it’s hard for a reference to “game” the system.

Look, I hate calling you an idiot! 

I know you are checking references. Or at the very least, your executives think you’re checking references, because, let’s face it, they know nothing about hiring and science. They had their references checked back in the 1990’s, so they feel it’s something we must legally do or we’ll get fined or something. They have no idea!

Be better.

Stop checking references, manually. Start checking references using technology that will actually help you make a better hire. Also, don’t just take my word for it, or the word of one of the many reference check technology companies, prove it to yourself. Make some baseline measures you believe are important, test the technology on your next “X” number of hires, then check those measures again. Did you get better? Awesome. Did you stay the same or get worse? Hmmm, interesting, let’s dig into that! Continue to test and improve. Stop doing shit that makes you look like an idiot!

 

2021-2022 HR Trend – Teaching Sales People to Get Back on the Road!

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“Yeah, I can get as much, or more, done right from my living room as I did before the pandemic!” (said in the snotty tone of a spoiled brat kid, maybe a slight valley girl vibe) “Like, there is absolutely no need to go visit clients and potential clients in person!”

I don’t know much, but here’s what I do know:

Pre-Pandemic:

  • Next to impossible to hire good salespeople.
  • A constant struggle to get average salespeople to get on the road and meet with potential clients. (Why do we need to meet with people in person when we have email and Inmail?)
  • Overall, sales results weren’t too bad because the economy was on fire.

Post-Pandemic:

  • Next to impossible to find good salespeople.
  • Now everyone thinks working at home is great and why should I ever leave my couch!?
  • Overall, sales results won’t be as good because the economy isn’t as good.
  • Executives will freak the f*ck out because sales aren’t as good.
  • Someone will knock on the HR door and say something like, “Our sales suck, we need better salespeople and better sales training!”

Do NOT underestimate how difficult it will be to get your people back on the road!

Right now you’re thinking the opposite. “Tim, every single day I hear from our sales folks about how they can’t wait to get back on the road!” Yeah, turns out, they’re pretty good at telling you and their boss what they want to hear! They already sucked at getting out and making sales calls, staying home for a year, didn’t make them better!

What can HR do to help the Sales Results at their Company? 

1. Help your Sales Leaders make really good accountable goals that are trackable by individuals.

2. Report to your sales leader weekly travel budget stats. You might not be able to see if they did a good sales call, but you can ensure they actually got on the road!

3. Mentor/Buddy programs. It’s hard making sales calls in person. It’s a bit easier when you get back on the road with a partner. Yes, this increases cost, but we need to break the ice and get back into the groove.

4. Force your sales leaders to get back on the road with their team. We love, as sales leaders, to talk about our glory days, yet, not actually show the kids how it’s done.

5. Add a sales “work sample” into your interview process. Make the person interviewing come in and do a sales call with you and someone else from the sales staff. Make them show you they can actually do it. “Timmy, you’re going to come in sell me this Montblanc Pen. Go!”

HR Pros, do not discount the value you can bring to the sales operation of your organization. Sales, revenue generation, is the lifeblood of your company. Want to elevate your status within your organization? Get involved with helping your sales team thrive!