The New Red Flag in Hiring!

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I’m trained as an HR pro to pick up on ‘red flags’ in interviewing, in employee behavior, potential turnover risks, etc. Sometimes those red flags are really obvious.  I tease my staff all the time, but missing time on Mondays and Fridays, unexcused time, is a red flag.  It says something about how you feel about work, that you want to extend your weekend. It’s subtle, but in my experience, it doesn’t play out well.

My new red flag in hiring is Positivity.

First, I’ll admit to you that I’m a mostly a positive person.  My normal gauge is set to “things will probably work out in the end”.  I try to be realistic, without thinking the sky is going to fall when something doesn’t go my way.  Life has been pretty good to me. My glass is over half full, and when it’s not, I believe I can find a way to fill it back up.

What I don’t buy is the people who are so positive they seem to be telling themselves they’re positive.  I tend to believe if you’re positive, you don’t need to say your outlook is positive, people will hear it and see it in your daily interactions.  Those are the people you get drawn to. They are truly positive people who enjoy the life they’ve created for themselves.

There is another kind of positive person.  This is the person who needs to keep reminding themselves and anyone around them they’re positive. This positive scares me. This positive is a red flag for me.  This type of positive makes me believe you are actually fairly negative but trying to turn yourself into positive.

Now, I don’t necessarily think that’s bad, someone wanting to change from negative to positive.  I applaud the effort. I also know that most people are hardwired to lean one way.  It’s your personality, and that’s really hard to change long term.

My friend Kris Dunn, author of The 9 Faces of HR, loves to ask applicants about what work experience in their life they enjoyed the most, and which one did they dislike the most. Each tells you something about the person.  A truly positive person will have a hard time finding a place they truly disliked, but they’ll speak a ton about what they really liked. A truly negative person will do the opposite. They’ll go on and on about what they dislike, but move on quickly with their answer about what they like.

Basically, you can fake positivity, and it’s common amongst candidates.  The problem is, you can’t fake it for long, and even if they can fake it, fake positivity can get downright annoying!

I think it’s important to remember that the opposite of Positive Thinking isn’t Negative Thinking. It’s Possible Thinking. I want to hire people who are realistic about what is possible. Blind positivity doesn’t last and usually leads to a big fall.  I don’t need the drama in my work environment.

Who would have ever thought that positivity would be a hiring red flag!

It’s Super Hot outside, do I need to come to work?

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With all the heatwave stuff hitting the news this week I’m assuming someone has gotten this request. I get it, if you’re working outside, this could be dangerous! I’m not talking to you!

I’m talking to the moron who works a job inside, but somehow they think it’s too hot outside to get their butt to work and work in air conditioning! The true HR pros know what I’m saying!

I’m in the north, in Michigan, so we get this when it gets super cold in the winter. Again, if you work outside, super cold is dangerous so it’s a concern for us as HR pros and leaders. If you work inside, what you’re really saying is “yeah, I hate to work. I hate this job. I hate this company. I’m trying to figure out anyway not to come to work…”

Nope! You don’t need to come to work! In fact, you don’t ever have to come to work again. You. Are. Fired! (Like “fire” Fired with hot flames, beat it!)

I want to hear from you on this super hot Friday! Hit me in the comments!

Have you, or do you expect, getting some calls today from any of your employees asking if they need to come to work because there is a heat emergency on the news!?!

Enjoy the Nelly cut!

Sure! I can give you my “Free” staffing firm option!

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I’ve gotten a chance to work both sides of the fence for an extended period of time in the Talent Acquisition/Recruiting/Staffing game. For ten years I ran corporate talent acquisition shops for some very large organizations.  One organization spent over $3M annually on staffing agency fees! Obviously, prior to my getting there!

I’ve spent almost fifteen years on the agency side, sandwiched in between my corporate experience. What I’ve learned along the way is that there isn’t a “free” option when it comes to hiring great talent.

Frequently, I get asked from clients for discounts to my fees on the agency side.  I get that. When I was on the corporate side, I would never take an agency’s first offer.  Here’s the main problem with all of this:

Corporate talent acquisition pros don’t want any of it. They don’t your 20% direct fee, they don’t want your retained plan, they don’t want your RPO plan. What they want is Free. A free option.

Therein lies everything you need to know about staffing agencies and corporate talent acquisition.  One side wants free. One side needs to get paid.

The reality is, even staffing on your own on the corporate side isn’t free.  Corporate talent acquisition done right has a ton of costs. Recruitment tools, automation, branding, job boards, applicant tracking, college strategy, recruiter training, and hiring, etc. None of that is free.

All of this, though, should be screaming to the agency folks that something isn’t right.  What corporate talent acquisition pros are saying is “we don’t like the options we are getting from agencies”.  This should be of serious concern because there are companies trying to design other options for corporate talent acquisition pros.  Options where they’ll feel like they are getting the value they want.

These options aren’t free, either, but they are less than all of the traditional options that 99% of staffing agencies are offering.

When I was on the corporate TA side of the desk, here was my decision matrix to when I would use a staffing agency.

This matrix made me feel good about my decision to use an agency:

1. Does my team have the capacity to do this search? If Yes, why would I pay to have this done? If No, the cost is justifiable.

2. Does the agency offer me recruitment expertise and/or pipeline I don’t have on my team?  See #1 for Yes and No options.

3. Is it financially feasible for me to add more capacity to my team, as compared to an agency option? This one took some more work. If I had a need for an agency to fill, let’s say, three positions and it was going to cost me $100K, well, obviously I could hire a pretty good recruiter for $100K. But, would I need that Recruiter in year 2, 3, etc.? Adding headcount isn’t a one time cost for an organization.

Ultimately, for me on the corporate side, it was almost always a capacity issue.  I had the expertise, but we had bubbles of work I needed extra support with.  Too often, I see corporate TA leaders upset over agency spend and it’s based on the fact they don’t have good recruiters on their team, yet they’re unwilling to change this fact. I’ll pay for additional short term capacity. I won’t pay for expertise I should have on my team every day. That becomes my issue!

Corporate TA leaders become frustrated over agency spend because ultimately it’s a reflection on the team they have created.

Life is better when you have cheerleaders!

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I’ve got some great friends in my life. People who support me in my professional field. I’ve got cheerleaders that are on my side hoping I succeed in everything I do.

Do you have cheerleaders? Do you have a cheerleader?

I think if you have one your life is richer. It’s not about who has the most cheerleaders, but I do think it is critical for your success to have a cheerleader or two in your life.

What’s the role of a cheerleader in your life?

  • Support you in the community when you are not present.
  • Support you in your professional and personal positive endeavors. Sometimes in person. Sometimes from afar.
  • Pick you up when you are having a hard time picking yourself up.
  • They believe in you, and they’ve let you know they believe in you through their words and actions.
  • To let you know what you do matters. Maybe only to one other person, but it still matters.

Just because someone is your cheerleader doesn’t mean you need to be their cheerleader. I have people in my life that I cheer for, that they don’t cheer for me. It doesn’t mean they dislike me, it’s just they aren’t one of my cheerleaders, and that’s okay. I also have cheerleaders that I don’t return the favor for, again, not because I don’t cherish them, I just don’t know them enough to return that favor.

I think cheerleaders get a bad rap in our society. Why would someone want to stand on the sidelines and just cheer for someone else? Go do it yourself!

Yeah, I get that, but also what’s wrong with wanting to help someone else succeed? It’s a very selfless and endearing feature to want to help others succeed and cheer them on in their success. I don’t think cheerleaders get enough credit for what they do. When a team loses or an individual loses, people feel bad for them, but no one feels worse than those who cheered them on the most.

Here’s what I know.

I’ve been in places in my life when it felt like I didn’t have any cheerleaders in my life, and I’m in a place where it seems like I’ve got a tremendous amount of cheerleaders in my life cheering me on daily.

Life is way better with cheerleaders.

DisruptHR Detroit 3.0 Speaker Applications Now Being Accepted!

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For those who don’t know, I’m involved with DisruptHR Detroit with an amazing team of HR pros and leaders, and we are putting on our 3rd event on Thursday, September 19th at 6 pm.

Great DisruptHR events start with Great content and we are now Accepting Speaker Applications for DisruptHR Detroit 3.0!

Due Date is August 2nd!

Tickets for this event will go on sale on August 5th and we’ll announce the full slate of speakers and the agenda on August 9th.

The location of DisruptHR 3.0 will be downtown Detroit at The Madison. Click through to the DisruptHR Detroit site for more information.

Who makes a Great DisruptHR Speaker? 

Anyone with a passion for HR, Recruiting, People and pushing the envelope around what, why and how we do what we do every day in the world of work!

We especially love practitioners of all experience levels. You don’t know have to be a twenty-year vet to be great at DisruptHR! You can be an HR pro in your first year on the job. It’s all about passion and ideas!

So, what makes a great DisruptHR Talk?

  1. It’s 5 minutes – so you better be tight around what your topic and idea is!
  2. 20 slides that move every 15 seconds – you don’t control this, we do. So you better practice!
  3. No selling products or services – Yes to selling ideas and passions!
  4. Make us feel something – laugh, cry, anger – have a take and be proud of that take!
  5. We see and feel your passion.

We’ve built DisruptHR Detroit to be a supportive hub of HR and Recruiting. We want people to come and challenge us, but know you’ll be rewarded with an audience that will support you and cheer you on. These talks aren’t easy, and we get that! The audience gets that!

How can you speak at DisruptHR Detroit 3.0?

APPLY to Speak it’s easy! It’s a great development opportunity for those looking to get on stage and have some professional experience speaking. You actually get a professionally produced video of your talk that you can use as evidence of your ability. It’s also a great networking opportunity with the Detroit metro HR and Talent community!

It’s Time for our HR Community to Give Back! #SHRM

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I’m asking a favor. I do this extremely rarely as a blogger. But I know the power of our HR community worldwide! We have a bright, shining star in our industry who is in need of a miracle.

If you haven’t heard SHRM’s Field Service Director, Callie Zipple has recently been diagnosed with Stage 4 Cancer.

Callie isn’t her diagnosis. If you’ve had the pleasure of meeting her you know she’s a tiny ball of pure energy and smiles. She loves her job. She loves our industry. It pours out of her like a fountain.

She graduated from St. Norbert’s College’s HR degree program in 2010, under the mentorship of my friend and Professor at St. Norbert’s, Matt Stollak. He wrote a post about her – check that out.

This is from Callie’s Go Fund Me page that he sister set up for her:

“Callie is a 31-year-old, Harry Potter loving midwestern girl. She loves her husband Shane and Frenchie Gryff madly. She is an HR professional and wonderful wife, daughter, sister, human being. This past week Callie was diagnosed with stage 4 stomach cancer and started chemo immediately post-diagnosis. It’s a very aggressive cancer but she’s young and going to fight as hard and as long as she can.”

I got a chance to spend time with Callie twice this year. Once at a local SHRM event in Kalamazoo, where she showed up and we got to meet in person for the first time. And then at SHRM National this year where I was drilling her with questions about her popular podcast she does with SHRM.

Callie is the perfect spokesperson for SHRM. She’s positive. She’s high energy. She’s helpful. She’s hopeful. Callie sees the best of our industry. She sees potential in all we do. She isn’t naive to the realities of how hard HR can be, but she leans on the side of ‘we’ll figure it out together”.

Callie’s Go Fund Me page is seeking $100,000 to help her battle her diagnosis. Currently, she only has $25,000. She has a gigantic battle in front of her. She is going to go through hell to beat this. She needs our help.

What you begin to understand, even with great health insurance, is beating cancer takes money. Insurance only covers certain treatments. It won’t cover everything and it won’t cover stuff like travel and loss of income from missing work, etc. Beating cancer becomes Callie’s full-time job and it’s an expensive job, but the most important job of her life.

So, I’m asking for your help. Help Callie in her fight. If you can give $5 dollars, give $5 dollars. $10, $100, whatever you can do, please do. If you can’t afford to give money, please share this post socially online – Facebook, LinkedIn, Twitter, etc.

Give to Callie Zipple’s fund to Beat Cancer! 

The Woodstock of Recruiting! #RecFest19

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Yesterday I got to have an amazing experience in London. I was invited to speak at RecFest! What’s RecFest?

RecFest is the brainchild of Jamie Leonard and the team over at Recruitment Events. It started five years ago with 95 participants. Yesterday it sold out with 3,000 in attendance.

RecFest is an outdoor recruiting ‘conference’ of sorts. There are five outdoor stages, like a music festival. There are food and drinks, and adult beverages. There are vendor ‘booths’, which are really smaller tents that participants can visit. There are large open spaces for the community to network and talk shop.

Did I mention there are bars inside huge circus tents of all five stages!?! This isn’t your normal “HR” conference.

The content is awesome. Thirty-minute segments coming at you on all the stages all at once, so you need to pick which sessions you want to see. Fifteen minutes in between so you can feel free to go check out other stages, and some breaks so you can check out vendors, eat, drink, etc.

Oh, and at that end, why not, let’s throw a party with DJs and bands on the stages like a real music festival! Yeah, why not! It might the coolest recruiting/HR event on the entire planet! The conference pass includes all the content, food, drinks, and after-party.

I couldn’t help but think why can’t we have something like this in America? 

London and how compacted the UK and Europe, in general, makes this a bit more feasible.  Where in the US could you get 3,000+ Recruiter pros and leaders to show up for a one-day event, outdoors, in a park for about $250 per person? New York, Chicago, LA? It’s problematic from a logistics standpoint.

Most Recruiting conferences in the US can’t even get 1,000 people to show up. SHRM Talent, LinkedIn Talent Connect, and Indeed Interactive are the only ones who have an audience even that big, and two of those are vendor conferences.

How could we make a Woodstock of Recruiting in America? That’s really the question I leave London with, because it was awesome! For our community, for learning, for team development. But it’s also super difficult to pull off and we need to give credit to Jamie and his team for putting together such a great event.

If you get the chance, make sure you check out RecFest 2020! I hope to be back!

If Someone Apologizes for Something, You Should Accept it.

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Stuff happens. We make bad decisions. We do stupid stuff. Sometimes it all ends with us having to apologize for being dumb or just not thinking straight at that moment.

So, we apologize.

For a while now I’ve been watching people do stupid stuff, apologizing, but those who are receiving the apology are not accepting it. Instead, they refuse to accept the apology and something weird happens. Everything just stops.

I get that you might not feel that an apology is enough. You want more. You want ‘justice’ of some kind. You might feel the apology isn’t authentic. For sure, that’s all possible.

Here’s the thing: Just because you accept an apology, doesn’t mean you are okay with what happened.

Accepting allows you and the other party to actually keep moving in the direction of positive interaction. Closing that down and stopping that movement does nothing for anyone. You’re still upset, the other party is still upset and doesn’t know what to do to help the situation, and we are now moving backward with the relationship.

One problem that happens frequently is that someone tries to apologize too soon. You are upset and not in a position to want to accept it. At the same time the person does want you to know they are apologetic for what happened, and while you might not be ready, it’s good to accept the apology and tell them “thank you for that, I’m not ready to talk about this just yet, can we do this another time?”

99% of the time this will work and buy you the time you need to work through it and get yourself into a better position to actually discuss or determine your course of action.

Every apology we get we have to put into context. Is this about the other person, is this about ourselves, or is it about both? Sometimes someone does something not even thinking about you. They are thinking about themselves and probably someone else, and you get caught in friendly fire that no one thought of. Doesn’t change the ultimate ending and it still sucks, and you still need an apology.

It’s really hard for me, personally, to not apologize if I think I’ve done something wrong. I want to work on fixing it immediately! It drives my wife crazy sometimes. I want immediate fixing and she might just need to digest what happened and determine what she needs. At that moment, it might not be an apology, it might just be some space.

Communication is a two-way street. Both sides have something to say and something they are trying to do. We live in this modern world where people have decided that it’s not okay to screw up, but we “celebrate failure”, and you can apologize, but I won’t accept it. Um, what?

Life is hard. Let people apologize. Accept it. If that’s not enough for you, let them know. If you want to end the relationship, and an apology isn’t enough, let them know that as well.

 

 

Should You Measure a Candidate’s Desire to Work For You in Response Time?

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I have expectations as a leader in my organizations for other employees who are in a leadership position in my company. One of those expectations is, if I call or text you on off hours, weekends, vacations, etc., for something that is urgent to the business, I expect a reply in a rather short time frame.

Some people would not like that. I don’t care. You’re a leader, the business needs you, there’s no time clock for that.

That expectation is set for someone at a leadership level in my organization. They know this expectation before taking the job. Also, I’m not an idiot about it. I can probably count on one hand the number of times in the past five years I’ve reached out to someone on weekends or vacations expecting and needing a response.

But, what if you measured candidate quality in the same manner? Seems unreasonable, doesn’t it!?

Well, check this out:

Nardini is the CEO of the sports and men’s lifestyle site Barstool Sports. In a New York Times interview, she detailed her process for vetting job candidates. After saying she was a “horrible interviewer” because of her impatience, she explained a unique process for gauging potential hires’ interest in the job.

“Here’s something I do,” she said. “If you’re in the process of interviewing with us, I’ll text you about something at 9 p.m. or 11 a.m. on a Sunday just to see how fast you’ll respond.”

The maximum response time she’ll allow: three hours.

So, Erika believes if a candidate doesn’t reply back to her on a Sunday at 9 pm within three hours, they are not interested in a job.

This is why recruiting is hard.

You have moron leaders who come up with stupid ideas of what they think is ‘important’ and then they make you live by these dumb rules. This rule is ridiculous. Erika’s assessment of why this works is ridiculous. But, she’ll get a pass.

Why?

She’s a she. If some dumb white dude came up with the same rule the New York Times would write an expose on how this guy is a complete tyrant and out of touch with today’s world, and how crappy this candidate experience is, and how bad leadership this is, etc. But, no one will. She’s just leaning in and doing what the guys do!

Yes, she is. She’s being an idiot.

Now, I’ll say I actually agree with her on her assessment on response time, assuming the roles she is expecting a reply from in three hours are time critical roles. She runs a media site with breaking stories. Twitter has these things up in seconds, media sites need replies to what is happening within minutes and hours. So, there could be some legitimacy to something as arbitrary as measuring candidate desire by response time.

It’s fraught with issues, to be sure, but for certain roles, it might find you some good talent. Should it be a golden rule of hiring for your organization? No, that’s just dumb.

If you really want a silver bullet I ask every candidate if they’re a dog person or cat person. Works every time!

You Can Love America and Not be a Racist

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I had a big learning recently.

Might seem like a pretty obvious thing for me, but I really didn’t understand how it was shaping my thought process. Politically, right now in our country, we’re a mess.

You can actually love America and being an American, and you’re not a racist.

I wasn’t sure that was possible, but as we (Kris Dunn, Jessica Lee and I) were taping episodes of our podcast, This is HR, I was taken aback at how much Jessica Lee, my Millennial, female, Korean-American, liberal, podcast partner loved America. She is pro-America. She also, like many of us, very against some political forces in our country right now.

[buzzsprout episode=’1315402′ player=’true’]

I think it’s a great reminder as we set out to celebrate our great country over this 4th of July holiday. We love our country which is why we are fighting so hard to make this country something everyone can look at and appreciate our place in the world.

Too often, currently, I think we are associating “pro-America” with “pro-right” or conservative. This isn’t the case. Pro-America is why so many people are trying to get into this country, because of the opportunity that is here, even with all of the flaws we struggle with and will continue to struggle with.

While we might not agree with those in charge, this great country of ours allows us to vote. Allows us to fund those we do align with. Allows us to protest and march and campaign. Our melting pot is far from perfect. Inclusion causes friction. Different ideas cause friction. Our country was founded on this friction.

I’m more scared of living in a society with no friction. Where we all believe exactly the same thing or we least believe we need to believe the same thing or there will be consequences.

I have friends and family on every side of the political spectrum.  They are good people on all sides. There are bad people on all sides. This is America and I love it.