Category Archives: Development

7 Things Startups Teach Us That We All Need to Learn!

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My buddy John Hill works for Techstars as the VP of Network, go connect with him, he’s completely an awesome guy who will sit down and have a beer with you and talk about how to change the world for hours!  Last week he got to meet the latest crop of Techstar startups and came away motivated with some great learnings.

Here are John’s takeaways from the newest Techstar startups:

1. Nothing beats hustle. Nothing.

2. The world is full of good ideas, but only a few will execute on them.

3. Relational capital is vital.

4. Networks matter. Surround yourself with those who can help you.

5. There are some wicked smart people in the world.

6. To build a great company you need help with funding, talent, and connections to business/industry to scale and the understanding of how to navigate each.

7. Suspend disbelief!

I’m drawn to each of the seven for different reasons but #2 jumps out because I witness this on a daily basis. There are two kinds of people in the world: those who execute and those who talk about executing. Hire those who execute. Understand that they are rare and you should overpay for this ‘skill’.

Do you notice nowhere on his list does he talk about failure. John is a motherfucking doer! He gets shit done. Techstars will only take a chance on startups led by people who will execute. John talks about ways to succeed not about just throwing caution to the wind and failing. The reality is most will fail, setting yourself up for success is key.

I love that he ends his list with “Suspend disbelief”. The world is a critic. Those who make it big have that special combination of John’s list. Great idea, ability to execute, the right network to make it happen, super smart, etc. What they also have is true belief! At the end of the day, you have to believe 1000% your idea is going to work. No part of you even questions that it won’t.

If it didn’t work you would be destroyed because your belief was so strong that you never saw it coming when it fails. That’s how most great ideas actually make it. You find a combination of all of these things and you put money and resources behind it.

These 7 learnings aren’t about how to make a startup successful. These are how you make anything successful that you’re working on.

Why do we hang on to bad hires for so long?

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I’ve been very public about my philosophy on hiring. I do not hire to fire. In no way do I hire someone thinking “I can’t wait until the day I fire them!”, I don’t think any of us really think that!

I hire someone believing that with the right training, development, and support, they will be wildly successful! I own at least half of that equation, the person I hire owns the other half. Many times it works, sometimes it doesn’t.

The problem with my philosophy is “Sunk Cost”.

Sunk cost is an accounting philosophy that means a cost that has already been incurred and cannot be recovered. So, you’ve already sourced, recruited, and trained an employee. You’ve gone beyond training working to develop them. All those costs are now spent.

BUT – because you’ve ‘invested’ those costs into an employee, you are less likely to let them go believing you are more likely to get a return on those costs. In reality, there is absolutely zero evidence that shows you’ll get any return for future investment into that employee, but we really struggle to give up on them based on what we’ve already spent.

This is super common in the management of people resources!

Well, I’ve already dropped $50K into Tim, I guess another $10K isn’t that bad. When in reality that $10K is actually way better spent on another employee, and you fire Timmy!

I’ve known about Sunk Cost for a long time, but now there is actually scientific evidence to back up the fact we should be firing failing employees sooner:

“Sunk costs are irrecoverable investments that should not influence decisions, because decisions should be made on the basis of expected future consequences. Both human and nonhuman animals can show sensitivity to sunk costs, but reports from across species are inconsistent. In a temporal context, a sensitivity to sunk costs arises when an individual resists ending an activity, even if it seems unproductive, because of the time already invested. In two parallel foraging tasks that we designed, we found that mice, rats, and humans show similar sensitivities to sunk costs in their decision-making. Unexpectedly, sensitivity to time invested accrued only after an initial decision had been made. These findings suggest that sensitivity to temporal sunk costs lies in a vulnerability distinct from deliberation processes and that this distinction is present across species.”

This scientific study showed both humans and rats basically do the exact same thing. If we feel we have already invested a ton of resources to a task, we are more likely to continue pursuing this task even when all the evidence to that point has only shown failure!

This is Poor Performing Employee Management 101!

-You hire an employee.

-The employee gets trained and should have the skills to perform the job.

-The employee doesn’t perform the job, so you give more resources to help get them up to speed.

-The employee still doesn’t perform.

-The manager decides not to terminate the employee, but to continue to give more resources and chances.

Why do we do this?

You hired 3 employees before the failing employee and all three completed training and did the job successfully. We know the process works. So why do we not fire the employee?

Sensitivity to Sunk Cost. We are as dumb as rats when it comes to investing our own resources into failing employees. We act the exact same way!

It has nothing to do with the employee and our desire to give everyone a fair shot (I don’t hire to fire). It has everything to do with our own internal drive of not wanting to lose, what we fell we’ve already invested, even when all the data tells us future investment is akin to burning a pile of cash.

So, don’t hire to fire, but also don’t be as a dumb as a rat and not fire someone who shows you they can’t and won’t do the job you hired them to do!

 

 

The 4 Things Great Recruiters Do Every Day!

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I’ve hired over one hundred recruiters in my career.  Not a ton, but a pretty good sample size.  I’ve had some of those hires go on to become great Talent Acquisition pros, as well as some who have completely bombed in the profession.  It’s not an easy profession to be successful at, but I’ve seen some basic things that the most successful recruiters, I know, do every single thing day:

  1. Daily motivation. Great recruiters are self-motivated by nature, but the best ones still find ways to give themselves that extra little kick every day. It might be one client or job order they decide they will close on that day. It might be an activity number they challenge themselves with for the day.  It might just be re-centering on a larger overall goal they are chasing and what they’re doing in that day will mean to reach that goal.
  1. Critical of their own work. The best recruiters I’ve worked with own the positions they’re trying to fill, their candidates, and their interviews. There is no blame to pass around when something goes wrong. They own it.  An interview is a no-show, they own it.  They can look inward and go, next time I won’t have this happen because I’m going to do that one more thing to ensure it’s successful.
  1. They step up. Hey, guys we have a really critical position that just came open from a hiring manager, who wants it? The best recruiters always step up and want to work those high profile openings.  They want the challenge, and they are comfortable with the pressure.  They also step up with their ideas on how the organization can get better, and share freely.
  1. Daily focus. Successful recruiters can focus in and finish, every day. It’s so easy in recruiting to get pulled in a hundred different directions.  The most successful people stay focused on the job at hand and don’t allow the ‘noise’ to take them off their plan.  They find ways to lock themselves in and keep going until they reach their outcome.

HR and Recruiting both have the same main daily issue we face, we turn ourselves into firefighters.  We run from made up emergency to made up emergency.  It feeds our need to feel like we accomplished something today and became a savior.

The most successful recruiters are no different.  They get the opportunity to be firefighters, just like we all do, but they make a conscious decision not to allow themselves to slide down the pole and jump on the fire truck.

How can you make yourself more successful today?

Your Weekly Dose of HR Tech: Kashable – Low Cost Loans for Employees (@GetKashable)

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Today on The Weekly Dose I take a look at the HR Tech, voluntary employee benefit and financing solution for your employees called Kashable. Kashable is basically a simple way for your employees to borrow money, where you as a company are not involved, but can still ensure they get the assistance they need!

Here’s the scenario – Timmy walks into your office. He’s got a problem. His car broke down over the weekend. He needs new brakes. He has no savings and no way to get the money. Without his car, Timmy stops coming to work.

You’ve had this conversation before, haven’t you? In fact, you probably will have it this week!

Here’s the problem. Your company and you in HR don’t want to become a bank. Loaning out money to employees, through your company, always becomes a nightmare. This is why I was so intrigued with a technology like Kashable.

Kashable gives your employees access to low-cost loans based on a percentage of their take-home pay. You as the employer, only facilitate the repayment through payroll deduction, but ultimately you are not responsible for repayment.

Having this option for employees is important! 

Here’s what way too many of our employees do in a cash crisis situation. They choose bad money options! 401K loans, high-interest credit cards, cash advance shops, or they go without something that is critical, like health insurance or a medication, etc. All of which puts them in a worse situation long term than where they started. The problem is, most of our employers have a bad or low credit and don’t have access to cheaper capital alternatives.

What I like about Kashable: 

– Gets the employer out of the loan business and puts it back where it belongs, in the hands of a financial institution that I have validated will do right by employees.

– Kashable reports directly to the credit bureaus, allowing your employees to build positive credit on these smaller amount loans that are paid back through payroll deduction.

– Kashable doesn’t allow employees to take a loan that can’t afford, so they are also teaching them responsible financing. The average amount of a weekly repayment is 5-10% of their takehome, so they don’t put themselves in a worse situation. They also only allow an employee to have one loan at a time.

– Many of your employees have a bad credit and could never get a low-cost loan, but with Kashable because they are employed by you, they will have access to this financing mechanism.

– Gives a credit option to your employees have no credit as well (high school grads, college grads, H1B workers, etc.).

Kashable has data to show that 35-40% of employees who use the service use it to pay down higher interest debt they have. So, already you’re helping to teach them to get away from the nightmare too many of our employee get caught in with high-interest credit.

I’m in love with any kind of technology that helps my employees and helps me and my organization. I’ve been in the bad situation of having to loan my employees money and how that usually ends up bad. I’ve begged my banking partners to give me an option like this, but they never would because they had to follow traditional banking rules. Kashable takes on the loan risk, and they do it because they know your employees are an actual fairly low risk.

Go check them out and do a demo – www.kashable.com

The Weekly Dose – is a weekly series here at The Project to educate and inform everyone who stops by on a daily/weekly basis on some great recruiting and sourcing technologies that are on the market.  None of the companies who I highlight are paying me for this promotion.  There are so many really cool things going on in the tech space and I wanted to educate myself and share what I find.  If you want to be on The Weekly Dose – just send me a note – timsackett@comcast.net

Want help with your HR & TA Tech company – send me a message about my HR Tech Advisory Board experience.

DisruptHR Detroit Speaker Applications Now Being Accepted!!! But, you probably can’t handle it! #8Mile

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Look, I just like being honest. This isn’t DisruptHR Brentwood or DisruptHR Nantucket! This is Detroit! We do real HR in the D!

Come on, just be real with yourself for a moment, you can’t handle Detroit. It’s okay, you’ll do fine at DisruptHR Sun City. Just slow down and do some tour stops before you come to Detroit!

You see, we actually make stuff that sells for money in Detroit. We have employees who get their hands dirty. We have to live in snow and cold for six months out of the year, which tends to leave us a little less likely to be willing to consume your weak B.S. When you come to DisruptHR Detroit, you better bring it!

Alright, I hear you feeling yourself. You just might be ready to hit 8 Mile and the rap battle that is HR in Detroit. DisruptHR Detroit will take place on September 20th onsite at Quicken Loans awesome event space in the heart of downtown Detroit.

Want to speak at DisruptHR Detroit? (what you need to know) 

– It’s 5 Minutes, 20 slides, the slides automatically move every 15 seconds (this is not something you can change!)

– If you’re a vendor you try selling your product in the 5 minutes, we’ll Gong Show your ass right off the stage!

– DisruptHR is about emotion – make us laugh, make us cry, make us angry, make us motivated. Just make us feel something!

– There will be over 250 HR and Talent Pros in the audience cheering you on. (FYI – many in the audience will be drinking!)

– You will get a video recorded, professionally produced copy of your presentation!

Apply to Speak at DisruptHR Detroit! 

The Top 7 Rookie Hiring Mistakes!

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One of my awesome recruiting managers at HRU (the technical staffing company I run) is in the process of making his first hire! It’s pretty exciting. Do you remember the first hire you ever got to make on your own?

You get nervous! You don’t want to make a mistake, because you know how awful it is to have a bad employee working for you, so the last thing you want to do is make a wrong decision. You want this first hire to be a rock star!

All of our managers who are going through the hiring process for the first time all face the same issues. They are unsure of what to really do. If you’re a parent, the best analogy I can give is when the hospital lets you leave with your newborn! Do you remember that?

You get to the lobby. You have your baby strapped into that car seat like they are about to enter a crash test site! When you reach the doors, they slide open, and you kind of look around. You’re waiting, for just a second, for someone to stop you! You can’t believe anyone would just allow you to walk out of the hospital with a baby! Did you guys even check who I am! I have a hard time throwing my clothes all the way into the hamper, and you’re just letting me leave with a baby!?!

That’s the feeling all of our managers get when they hire for the first time! Wait, you’re letting me choose!? Are you sure you’re okay with this?!

To help our new managers I put together the Top 7 Rookie Hiring Mistakes for managers to avoid. Here they are:

1. You wait for HR and/or Talent Acquisition to control the process. This is your hire, that you’ll have to manage, live with, and fire if they suck! Get involved! Immediately!

2. You fall into the trap of wanting to hire someone who is perfect. You’re not perfect. Your CEO is not perfect. No one is perfect. Hire someone who can succeed in your job, your organization, under your leadership. Don’t hire perfect.

3. You try and hire someone who is just like you! You were successful in the job, which is why you are now the leader. So, it makes sense that someone just like you will also be successful. This tactic fails more times then it succeeds because we actually suck at managing ourselves! Find someone who compliments your weaknesses, and has the skills to do the job and you’ll have a better chance to find success. You’ll also add more diversity to your team!

4. You don’t move fast enough. If you interview a very talented person, there is a good chance someone else is also interviewing this very talented person. Pull the trigger and get them before someone else steals them from you!

5. You wait too long to fire a miss-hire. First-time leaders are the worse with this. They feel like they can make anyone work! Plus, they feel more ownership since it was their first time. Stop it! This won’t be the last time you make a bad hire. Give yourself the best leadership gift ever and fire a bad hire quickly!

6. You don’t believe it’s your job to recruit and source talent. Guess what, champ? The organization gave you the keys to run a department. They believe in you. If I’m given the keys to run anything, I’m running the whole thing! It’s my department, which means I own the talent, which means I’m going to help find the right talent for my team. I know what is needed better than anyone! TA can help me, that’s great! But I own this!

7. You believe that leadership will judge you based on this hire. Leadership won’t judge you based on one hire. Leadership will judge you based on a pattern of hiring success, or lack thereof. One hire will not define you. Many hires will. R.E.L.A.X.

So, what do you think, HR and Talent Pros? What are the biggest mistakes you see Rookie managers making when it comes to hiring? Hit me in the comments!

5 Things Leaders Need to Know About Developing Their Team!

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I think we try and deliver a message to organizations that all employees need and want to be developed.

This is a lie.  

Many of our employees do want development. Some don’t need it, they’re better than you.  Some don’t want it, just give me my check.  Too many of our leaders truly believe they can develop and make their employees better than they already are.  This is a lot tougher than it sounds, and something most leaders actually fail at moving the needle on.

Here are some things I like to share with my leaders in developing their employees:

1. “When someone shows you who they are, believe them the first time” -Maya Angelou.  I see too many leaders trying to change adult employees.  Adult behaviors are basically locked. If they show you they don’t want to work.  They don’t want to work.  Part of developing a strong relationship is spending time with people who are not a waste of time.

2. People only change behavior they want to change, and even then, sometimes they’re not capable of it.  See above.  When I was young in my career, I was very ‘passionate’. That’s what I liked calling it – passionate.  I think the leaders I worked with called it, “career derailer”.  It took a lot for me to understand what I thought was a strength, was really a major weakness.  Some people never will gain this insight.  They’ll continue to believe they’re just passionate when in reality they’re just really an asshole.

3. Don’t invest more in a person than they are willing to invest in themselves.  I want you to be great. I want you to be the best employee we have ever had work here.  You need to be a part of that.  I’m willing to invest an immense amount of time and resources to help you reach your goals, but you have to meet me halfway, at least. Don’t think this means a class costs $2,000, so you should be willing to pay half. It doesn’t. Financial investment is easier for organizations to put in than for employees, but if you pay for the class and it’s on a Saturday and the employee turns their nose up to it, they’re not willing to ‘invest’ their share.

4. It’s usually never the situation that’s pissing you off, it’s the mindset behind the situation that’s pissing you off.  Rarely do I get upset over a certain situation. Frequently, I get upset over how someone has decided to handle that situation.  Getting your employees to understand your level of importance in a situation is key to getting you both on the same page towards a solution. Failure to do this goes down a really disastrous path.

5, Endeavor to look at disappointment with broader strokes. It’s all going to work out in the end.  It’s hard for leaders to act disappointed.  We are supposed to be strong and not show our disappointment.  This often makes our employees feel like we aren’t human.  The best leaders I’ve ever had showed disappoint, but with this great level of resolve that I admired. This sucks. We are all going to make it through this and be better. Disappointment might be the strongest developmental opportunity you’ll ever get as a leader, with your people.

HR Mind Games!

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HR Mind Games is a quick hitting, 20-30 minute hangout hosted by my great friend, Kris Dunn, founder of FOT and the HR Capitalist and sponsored by Caliper, the leading provider of Assessments for Selection, Talent Management, and Leadership Development.

In each episode of HR Mind Games, we’ll cover how general behavioral assessment geekiness/expertise helps HR and Recruiting Pros make better hires as well as maximize performance once that talent is in the door!

Episode #1 is going to be a doozy – How to Hire Sales Pros Who Are “Hunters”, not “Farmers”.  We have a LOT of opinions on this people, and the scars (and behavioral science) to prove it

If you love to geek out on the assessment side – CLICK HERE TO SIGN UP FOR THIS EPISODE OF HR MIND GAMES!!!

In our first episode, we’re going long on how to use assessments to figure out who the true “hunters” are across sales candidates.  Join us and we’ll share what we’ve learned and what to focus on from a behavioral perspective to ensure sales hires are “optimized” to bring home the bacon!!  We’ll even give you a great template to compare sales candidates to as you hit the recruiting trail!

Even if you’re unsure if you can make it or not, sign up to make sure you get the templates for future sales searches!

Future episodes: How to spot and deal with Narcissistic Managers, How to Use Assessments for Good, Not Evil…. good times in this series…

CLICK HERE TO SIGN UP FOR THIS EPISODE OF HR MIND GAMES!!!!

London/UK Friends! I’m Coming to You in June!! Let’s meet up! #sosuuk

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I have something to confess, I’ve never been to Europe! Never! So, a few months ago I put that fact out into my little social world and something amazing came back to me! The Sourcing Summit UK reached out and ask me to come speak at their event in June! And, they made a little video to help promote it:

I can’t wait to come to London and speak at this event! All Americans love British accents, and I’m no different! The accent makes us believe you’re truly brilliant, even if you’re not! Such a recruiting strength! I’ve often said I could start a recruiting company in the states with just recruiters with British accents and we would own the U.S. market!

The other thing I love is building a worldwide network of recruiting and sourcing pros that love what I love!

As I’ve traveled all over the world what I’ve found is that no matter where I go when I’m with people who are passionate about our profession, that is always a good time! We get to nerd out together and learn from each other, and it brings this giant community down to size and makes it very personal!

So, let’s do this! Come see me and all the other great speakers at the Sourcing Summit UK on June 20th and 21st

Can’t wait to meet you in person!

Career Confessions from Gen Z: The Spiral of Silence is Strong With This One!

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A hot topic of discussion this week was Kayne West. It seems as if Kayne or other members of his family are always infiltrating our lives, but this news was bigger than most. Kayne sparked some controversy when he publicly announced his support for President Trump on Twitter. Many people had a hay-day, calling him out for his support, while others supported him for sharing his opinion regardless of its unpopularity.

His tweets and the following responses got me thinking about unpopular opinions. We all have them. For instance, I don’t like Mac n Cheese. You may not like Beyoncé, which is just wrong, but that’s beside the point. Everyone likes or dislikes something that is in opposition to the norm.

I want to clarify something about my definition of the word ‘unpopular’. The word is defined as “not liked or popular”. There are two sides to this definition. One side speaks to the majority opinion or whether something is liked or not liked by the majority. The ‘popular’ part is interesting because something that is popular may not be liked by the majority.

There is a common phenomenon called the “spiral of silence”, where people who hold unpopular opinions are a lot less likely to share these opinions because they fear social isolation. It makes sense; why would anyone want to share their feelings and then get hated on for them?

In a world where everyone is sharing everything at all times, it’s hard to conceal these opinions. Often when they are brought up, we find ourselves lying to others or staying quiet, but this isn’t always beneficial. While it may be okay to keep your opinions on Trump’s tax plan to yourself and save everyone from a heated argument, it may be helpful to share your feelings on a team decision even if it contradicts everyone else.

Although the concealing of unpopular opinions is done in all groups and at all ages, it is especially found amongst young people. Adolescents are inherently more insecure because duh and thus, they are much more unlikely to speak up and share their not popular feelings.

This serves as a love letter to my generation and a warning to my elders. To my fellow Gen-Zer’s, don’t be afraid to speak up and don’t be afraid to disagree with everyone else! To the millennials and Gen-Xer’s and whoever else is reading this, be on the lookout for your agreeing Gen-Z employees. Encourage them to speak their opinion in a comfortable scenario. And try to be sympathetic if you find them agreeing with the majority because we were all self-conscious young people once.

Also, I’d like to point out that I learned about the “spiral of silence” in one of my classes this semester and I’m out here applying it to real-world scenarios! (@my professors and @my parents).

This post was written by Cameron Sackett (not Tim) – you can probably tell because it lacks grammatical errors!

HR and TA Pros – have a question you would like to ask directly to a GenZ? Ask us in the comments and I’ll respond in an upcoming blog post right here on the project. Have some feedback for me? Again, please share in the comments and/or connect with me on LinkedIn.